Steve Blank

JULY 7, 2009

Reply John Muldoon , on July 9, 2009 at 1:52 pm Said: This was really fabulous to watch. I think customer feedback comes in a very unstructured manner, hence it is difficult to apply an algorithm on it. to make sense of the unstructured feedback received from customers. How do I get in the room next time? Order Here.

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Customer Development Developer Silicon Valley Customer 124

Steve Blank

NOVEMBER 2, 2009

For those of you who have been following the discussion, a Lean Startup is Eric Ries ’s description of the intersection of Customer Development , Agile Development and if available, open platforms and open source. Over its lifetime a Lean Startup may spend less money than a traditional startup.

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Startup Lessons Learned

NOVEMBER 8, 2008

Lessons Learned by Eric Ries Saturday, November 8, 2008 What is customer development? But too often when its time to think about customers, marketing, positioning, or PR, we delegate it to "marketroids" or "suits." Many of us are not accustomed to thinking about markets or customers in a disciplined way.

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Customer Development Developer San Francisco Customer 168

Startup Lessons Learned

JULY 5, 2010

I believe it is the best introduction to Customer Development you can buy. As all of you know, Steve Blank is the progenitor of Customer Development and author of The Four Steps to the Epiphany. You can imagine how well that worked. On the minus side, that has made it a wee bit hard to understand.

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Customer Development Developer San Francisco Customer 166

Startup Lessons Learned

SEPTEMBER 7, 2008

Lessons Learned by Eric Ries Sunday, September 7, 2008 Customer Development Engineering Yesterday, I had the opportunity to guest lecture again in Steve Blank s entrepreneurship class at the Berkeley-Columbia executive MBA program. Ive attempted to embed the relevant slides below.

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Startup Lessons Learned

MARCH 16, 2009

Lessons Learned by Eric Ries Monday, March 16, 2009 Combining agile development with customer development Today I read an excellent blog post that I just had to share. In most agile development systems, there is a notion of the "product backlog" a prioritized list of what software is most valuable to be developed next.

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Agile Customer Development Developer San Francisco 111

ConversionXL

SEPTEMBER 6, 2013

I feel like “conversion rate optimization” is in 2013 what “social media marketing” was in 2009. The most common mistake startups make is assuming they can operate the same way big companies do, and expect success with little to no feedback from potential customers. This is a customer development problem.

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Customer Development Conversion Developer Customer 126

Startup Lessons Learned

SEPTEMBER 15, 2008

Lessons Learned by Eric Ries Monday, September 8, 2008 The lean startup Ive been thinking for some time about a term that could encapsulate trends that are changing the startup landscape. After some trial and error, Ive settled on the Lean Startup. I like the term because of two connotations: Lean in the sense of low-burn.

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Lean San Francisco Startup Continuous Deployment 168

Startup Lessons Learned

DECEMBER 16, 2009

Lessons Learned by Eric Ries Wednesday, December 16, 2009 What is Lean about the Lean Startup? The first step in a lean transformation is learning to tell the difference between value-added activities and waste. I was giving my first-ever webcast on the lean startup. Luckily, Ive had some excellent backup.

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Steve Blank

SEPTEMBER 24, 2009

Pattern Recognition One of the great things about being an entrepreneur is that you are constantly running a pattern recognition algorithm against a continual collection of customer and market data. Let’s Fire Our Customers Part of the DNA of great entrepreneurs is a bias towards decisive and immediate action. Get it done, now.

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Customer Silicon Valley RSS California 195

conversionxl.com

SEPTEMBER 10, 2013

It’s Not a Conversion Problem, It’s a Customer Development Problem. I feel like “conversion rate optimization” is in 2013 what “social media marketing” was in 2009. But for a new coffee shop, things like customer service, atmosphere and selection, will make or break the company.

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Startup Lessons Learned

JANUARY 12, 2010

Lessons Learned by Eric Ries Tuesday, January 12, 2010 Amazing lean startup resources A year ago, there was no lean startup movement. I continue to believe that the explosion of interest in the lean startup has very little to do with me. If you are attempting to apply lean startup ideas in your own business - you are not alone.

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Steve Blank

NOVEMBER 23, 2009

The Times Square Strategy discussion I had with Eric Ries , was still top of mind, so instead of my standard Customer Development lecture , I offered my thoughts on: the origin of Customer Development, where we are today, and where does Customer Development go, and how you can help get it there.

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Customer Development Developer Silicon Valley Customer 212

Steve Blank

APRIL 29, 2010

I’ve been teaching Customer Development at U.C. Berkeley was brave enough to let me write and teach a class on a subject that no one had ever heard of – Customer Development. Customer Development was a process to quickly search for a profitable business model when customer needs (features, pricing, channel, etc.)

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Customer Development Lean Developer Customer 219

Startup Lessons Learned

NOVEMBER 4, 2008

Lessons Learned by Eric Ries Tuesday, November 4, 2008 Principles of Lean Startups, presentation for Maples Investments Image via Wikipedia Steve Blank and I had the opportunity to create a presentation about lean startups for Maples Investments. Customer development. you get the idea. you get the idea.

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Lean San Francisco Agile Continuous Deployment 102

Steve Blank

NOVEMBER 9, 2009

Oh, and we had no installed customer base. Entrepreneurs are Relentless Jim’s goal was to get other companies to put their software on an unfinished, buggy computer with no customers. Ernest Hemingway One of an entrepreneur’s greatest strengths is their relentless pursuit of a goal. This was my fault.

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Silicon Valley Software Review RSS Technical Review 324

Steve Blank

OCTOBER 8, 2009

Lessons to Learn By the time I joined Ardent I thought I was an experienced marketer, but I’ll never forget my first real lesson in what it meant to understand customers and product/market fit. At Ardent I learned many of them with a sharp smack on the side of the head from a brilliant but abusive boss.

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Silicon Valley RSS Customer Development California 271

Steve Blank

DECEMBER 7, 2009

Posted on December 7, 2009 by steveblank In my 21 years of startups, I had my ideas “stolen” twice. Customer Development We were starting Epiphany, my last company. I was out and about in Silicon Valley doing what I would now call Customer Discovery trying to understand how marketing departments in large corporations worked.

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Silicon Valley Non-disclosure Agreement NDA Startup 225

Steve Blank

MAY 28, 2009

Customer/Market Risk Versus Invention Risk One day I was having lunch with a VC sharing what I learned from my students. Our firm has a portfolio of companies across a broad range of markets and the way we look at it is pretty simple – the deals fall into two types: those with customer/market risk and those with invention risk.”

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Vertical Silicon Valley Marketing Customer 144

Startup Lessons Learned

APRIL 14, 2009

Lessons Learned by Eric Ries Tuesday, April 14, 2009 Validated learning about customers Would you rather have $30,000 or $1 million in revenues for your startup? This may sound crazy, coming as it does from an advocate of c harging customers for your product from day one. They are gaining valuable customer data.

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Customer San Francisco Lean Hockey Stick 167

Startup Lessons Learned

JANUARY 19, 2009

Lessons Learned by Eric Ries Monday, January 19, 2009 Lean hiring tips In preparing for the strategy series panel this week, I have been doing some thinking about costs. Fundamentally, lean startups do more with less, because they systematically find and eliminate waste that slows down value creation. That depends.

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Steve Blank

OCTOBER 19, 2009

While the last post was titled “ You Know You’re Getting Close to Your Customers When They Offer You a Job “, this post should probably be titled, “You Know You’re Getting Close to Your Customers When You Offer Them a Job.&# Context here.)

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Engineer Silicon Valley Part-Time VPE Advisory Board 198

Startup Lessons Learned

JULY 6, 2009

Lessons Learned by Eric Ries Monday, July 6, 2009 Lean Startup fbFund slides and video As a follow-up to my previous post on my talk for fbFund at Facebook , there was enough interest in watching video of the talk that I have finally uploaded it using Apples MobileMe. July 6, 2009 4:21 PM Anonymoussaid. hope your app is better.

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Lean Video San Francisco Continuous Deployment 115

Steve Blank

NOVEMBER 12, 2009

Rather than a traditional VC pitch I suggested that they do something unconventional and tell the story of their journey in Customer Discovery and Validation. The heart of the Cafepress presentation is the “ Lessons Learned from our Customers ” section. The VC firm delivered a term sheet for an 8-digit second round that afternoon.

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Venture Capital Silicon Valley RSS Hockey Stick 209

Steve Blank

SEPTEMBER 17, 2009

This post describes a solution – the Customer Development Model. In future posts I’ll describe how Eric Ries and the Lean Startup concept provide the equivalent model for product development activities inside the building and neatly integrates customer and agile development.

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Startup Lessons Learned

AUGUST 3, 2009

Lessons Learned by Eric Ries Monday, August 3, 2009 Minimum Viable Product: a guide One of the most important lean startup techniques is called the minimum viable product. I was delighted to be asked to give a brief talk about the MVP at the inaugural meetup of the lean startup circle here in San Francisco. Great post.

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Startup Lessons Learned

JUNE 22, 2009

Lessons Learned by Eric Ries Monday, June 22, 2009 Pivot, dont jump to a new vision In a lean startup , instead of being organized around traditional functional departments, we use a cross-functional problem team and solution team. Each has its own iterative process: customer development and agile development respectively.

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San Francisco Lean Continuous Deployment Agile 167

Steve Blank

APRIL 10, 2009

Since every situation is unique, there is no perfect solution to any engineering, customer or competitor problem, and you shouldn’t agonize over trying to find one. An example of a reversible decision could be adding a product feature, a new algorithm in the code, targeting a specific set of customers, etc.

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Silicon Valley RSS Startup Agile 300

Steve Blank

SEPTEMBER 3, 2009

This post describes how the traditional product development model distorts startup sales, marketing and business development. Finally, I’ll write about how Eric Ries and the Lean Startup concept provided the equivalent model for product development activities inside the building and neatly integrates customer and agile development.

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Customer Development Developer Customer Silicon Valley 215

Steve Blank

OCTOBER 12, 2009

Cray’s first customers were the U.S. At Ardent our hypothesis was that if we could build a desktop supercomputer powerful enough to run and display these numerical simulations there were enough customers to make this a big business. I concluded that my first job was to understand what Cray’s markets, customers and applications.

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Silicon Valley RSS Software Review Technical Review 147

Steve Blank

AUGUST 13, 2009

Customer Development/Lean Startups In hindsight startups and the venture capital community left out the most important first step any startup ought to be doing – hypothesis testing in front of customers- from day one. It’s what my textbook on Customer Development describes. I was an idiot. What did you do?

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Silicon Valley RSS Technical Review Lean 179

Steve Blank

MARCH 20, 2009

Our first question was, did the total number of customers that had already bought products from our competitors and us represent a saturated market or the tip of the iceberg? Since I was heading a marketing department, not acting as an individual contributor, I needed to teach all of marketing the importance of customer data.

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Silicon Valley Customer RSS Philippines 134

Steve Blank

APRIL 20, 2009

Berkeley Haas Business School was courageous enough to give me a forum teach the Customer Development Methodology. The Man Who Shot Liberty Valance I always had been curious about how Silicon Valley, a place I had lived and worked in, came to be. After I retired, Jerry Engel , director of the Lester Center on Entrepreneurship , at U.C.

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Silicon Valley RSS San Francisco Technical Review 270

Startup Lessons Learned

OCTOBER 26, 2009

Lessons Learned by Eric Ries Monday, October 26, 2009 A real Customer Advisory Board A reader recently asked on a previous post about the technique of having customers periodically produce a “state of the company&# progress report. Many companies seek to involve customers directly in the creation of their products.

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Advisory Board Customer San Francisco Lean 151

Startup Lessons Learned

JULY 30, 2009

Lessons Learned by Eric Ries Thursday, July 30, 2009 Techstars brings The Lean Startup to Boulder Im very excited to announce a pair of events that will kick off a very busy fall speaking tour. On August 20th, Eric is leading a half day in-depth workshop on the Lean Startup. July 30, 2009 7:35 AM Hazem Awad said.

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Steve Blank

JUNE 11, 2009

Passionate – is the company/product/customers the most important thing in your life? However, you will be dealing with almost daily change, (new customer feedback/insights from a Customer Development process and technical roadblocks ,) as the company searches for a repeatable and scalable business model.

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Cofounder Founder Silicon Valley Technical Cofounder 219

Startup Lessons Learned

JULY 3, 2009

Lessons Learned by Eric Ries Friday, July 3, 2009 Lean Startup fbFund wrap-up Last week I had a real blast meeting with the companies at the fbFund incubator at Palo Alto. The Lean Startup fbFund Edition View more documents from Eric Ries. See Validated learning about customers for more info. Without further ado.

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Lean San Francisco Continuous Deployment Cofounder 60