Remove Advisory Board Remove Customer Development Remove Metrics Remove Startup
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Times Square Strategy Session – Web Startups and Customer Development

Steve Blank

I was in New York last week with my class at Columbia University and several events made me realize that the Customer Development model needs to better describe its fit with web-based businesses. In it, I got asked a question I often hear: “What if we have a web-based business that doesn’t have revenue or paying customers?

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A real Customer Advisory Board

Startup Lessons Learned

Lessons Learned by Eric Ries Monday, October 26, 2009 A real Customer Advisory Board A reader recently asked on a previous post about the technique of having customers periodically produce a “state of the company&# progress report. Many companies seek to involve customers directly in the creation of their products.

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The lean startup @ Web 2.0 Expo (and a call for help)

Startup Lessons Learned

Lessons Learned by Eric Ries Monday, February 9, 2009 The lean startup @ Web 2.0 Expo to explain the lean startup concept to a larger audience. The Lean Startup: a Disciplined Approach to Imagining, Designing, and Building New Products.: It uses principles of agile software development, open source and web 2.0,

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Lessons Learned: About the author

Startup Lessons Learned

(Maybe youd like to start with The lean startup , How to listen to customers , or What does a startup CTO actually do? ) He serves on the advisory board of a number of technology startups, and has worked as a consultant to a number of startups, companies, and venture capital firms.

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How to listen to customers, and not just the loud people

Startup Lessons Learned

Most of the people building our product werent themselves target customers. So there was simply no substitute for seeing actual customers with the product, live. Today, when I talk to startup founders, the most common answer I get to the question "do you talk to your customers?" Establish a customer advisory board.

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Is Your VC Founder Friendly?

Steve Blank

The role of a founding CEO in a startup searching for a business model is radically different than a CEO building and growing a company. So if you’re the founder of a startup, you may want to consider who you take money from. What startup stage do they typically invest in? Do they “get&# Customer Development ?

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Embrace technical debt

Startup Lessons Learned

Startups especially can benefit by using technical debt to experiment, invest in process, and increase their product development leverage. In a startup, we should take full advantage of our options, even if they feel dirty or riddled with technical debt. Startups are always moving, so invest in moving faster and better.