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Want to Know a Secret? Your Customers Do.

ConversionXL

The New York Times, January 2001. Dean Kamen’s code name for the project was “Ginger.” Finally, in December 2001, came the big reveal: Ginger was the Segway. . Torment your customers,” Stephen Brown advocates , tongue only partially in cheek. That was all most people knew. But few could wait to learn more.

Customer 108
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Want to Know a Secret? Your Customers Do.

ConversionXL

The New York Times, January 2001. Dean Kamen’s code name for the project was “Ginger.” Finally, in December 2001, came the big reveal: Ginger was the Segway. . Torment your customers,” Stephen Brown advocates , tongue only partially in cheek. That was all most people knew. But few could wait to learn more.

Customer 101
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Venture Capital Q&A Session

Both Sides of the Table

The A round was done in February 2000 (end of the bull market) and my B round was done in April 2001 (bear market). People buy companies for 3 primary reasons: 1) they want the management team / talent 2) they want the technology or 3) they want the market traction (revenue, customer base, profits, etc). Do it early. Most are not.

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Retro: My Favorite Blog Post on Raising VC

Both Sides of the Table

I had previously raised VC in 1999, 2000, 2001 and 2005. It included one firm who I asked not to call Salesforce.com as a reference (they were our largest pilot customer) and in their kindness they called Marc Benioff (the CEO) and asked his opinion. I thought, what would I do if I was trying to sell to a customer. Folksonomy.

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On Bubbles … And Why We’ll Be Just Fine

Both Sides of the Table

It’s like people arguing that there’s a beautiful beach house in 2006 that represents great long-term value due to scarcity of similar property. An obvious example is Google who may have gotten less market attention if there would have been 8 well-financed competitors during the 2001-2005 timeframe. Have a cushion.

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The Best Free Email Marketing Tool for Startups and Small Businesses

Up and Running

Bplans and Palo Alto Software are strong supporters of entrepreneurs and small business owners. See Also: How and Why to Collect Customer Email Addresses. MailChimp is ideal for the startup and small business customer that needs to grow an email list with industry-leading tools and best practices. There are metrics to review.

Email 60
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26 Businesses You Can Start for Free

Up and Running

Here are 26 businesses that you can start virtually free (and those that aren’t completely free are quite low-cost). While not a new concept, monetized blogging is always a popular option for an essentially no-cost business. The trouble is, you don’t have a whole lot of starting capital—or any, for that matter. Pet services.

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