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Knowledge Retention: How to Protect Your Competitive Advantage

ConversionXL

Knowledge retention is a process for identifying. Knowledge retention isn’t a corporate nicety. Successful knowledge retention programs answer three key questions: What knowledge may be lost? Why knowledge retention matters. Knowledge retention makes information transferrable. This post helps you answer each.

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What Did I Learn From the First VC Check I Ever Wrote?

Both Sides of the Table

I became a VC 12 years ago in 2007 when the pace of deals was much slower. At Upfront when we know we have a winning hand we prefer to put more capital to work, which both helps the entrepreneurs succeed and drives more aggregate financial returns for our LPs. Some prefer to get in, buy cheap and show a big multiple.

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What is CRM? Customer Relationship Management Explained

Up and Running

This typically involves a CRM system or tool that helps automate and aggregate various customer touchpoints. In its simplest form, a CRM will help you increase customer retention, which in turn increases profits. Editor’s note : This article was originally published in 2007 and updated for 2021.

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Knowledge

Occam's Razor

Customer Personas, Customer Value, Customer Retention and Non-line Marketing. Aggregation of Marginal Gains: Recession Busting Analytics! The Awesome Power of Visualization 2 -> Death and Taxes 2007. 2007 Predictions: Web Analytics. Five Rules for High Impact Web Analytics Dashboards. Web Analytics Demystified.

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9 Case Studies That’ll Help You Reduce SaaS Churn

ConversionXL

How to Improve Mobile App Retention Through Customization. To establish some new benchmarks for retention, they decided to look at the percentage of people who first used a given mobile app and then used it at least once more in the 30 days after their first use. Never stop testing and optimizing your onboarding process. The Execution.

Retention 106
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Customers Love Free Stuff … But That’s Not Your Problem

abovethecrowd.com

Would that help retention and NPS (Net Promote Score)? Also, take a look at this critically important data point , also aggregated by Professor Jay Ritter. It took courage for Zach Nelson and the team at Netsuite to also use a Dutch Auction in 2007. Do you think those customers would find that interesting and compelling?

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