Startup Lessons Learned

SEPTEMBER 15, 2008

In my experience, the majority of changes we made to products have no effect at all on customer behavior. This kind of result is typical when you ship a redesign of some part of your product. Without split-testing, your product tends to get prettier over time. First of all, why split-test? One last note on reporting.

San Francisco 166

San Francisco Lean Technical Review Continuous Deployment 166

YoungUpstarts

NOVEMBER 28, 2011

Customer development - along with acquisition and retention – is one of the primary firm activities that drive customer value. Increasing the frequency/volume of purchases of current products. Up-selling: moving customers up to higher level products/services.

Customer 162

Customer Customer Development Acquisition Pennsylvania 162

Startup Lessons Learned

NOVEMBER 6, 2008

The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? What is customer development? Getting educated about advertising, agencies, and. When the answer is no, we can cancel all the effort that goes into building schedules and focus on making progress evident. Focus on launching.

Agile 76

Agile San Francisco Software Review Continuous Deployment 76

Startup Lessons Learned

SEPTEMBER 27, 2010

One of the sayings I hear from talented managers in product development is, “good enough never is.&# And, most importantly, it helps team members develop the courage to stand up for these values in stressful situations. This is precisely the dilemma that the doctrine of minimum viable product is designed to solve.

San Francisco 167

San Francisco Lean Continuous Deployment Software Review 167

Startup Lessons Learned

NOVEMBER 13, 2008

Lessons Learned by Eric Ries Thursday, November 13, 2008 Five Whys Taiichi Ohno was one of the inventors of the Toyota Production System. His book Toyota Production System: Beyond Large-Scale Production is a fascinating read, even though its decidedly non-practical. Each five whys email is a teaching document. and so forth.

Software Review 167

Software Review Technical Review San Francisco Continuous Deployment 167

Startup Lessons Learned

NOVEMBER 17, 2008

Lessons Learned by Eric Ries Monday, November 17, 2008 The four kinds of work, and how to get them done: part one Ive written before about some of the advantages startups have when they are very small, like the benefits of having a pathetically small number of customers. What is customer development?

San Francisco 88

San Francisco Lean Continuous Deployment DC 88

Startup Lessons Learned

MAY 14, 2009

Through case studies, exercises, and discussions, Eric Ries will guide entrepreneurs of all stripes through the key areas that determine success for startups: product, engineering, QA, marketing, and business strategy. This workshop presents a new methodology that will allow you to bring new products -- and companies -- to life.

Lean 60

Lean San Francisco Continuous Deployment Software Review 60

Startup Lessons Learned

NOVEMBER 18, 2008

I believe its important that product teams be cross-functional, no matter what other job function the product champion does. At IMVU , we called this person a Producer (revealing our games background); in Scrum , they are called the Product Owner. about what their function needs to do to fully support the product.

San Francisco 60

San Francisco Continuous Deployment Lean DC 60

Startup Lessons Learned

NOVEMBER 17, 2008

But they are often counter-productive when placed in a management role for other kinds of work. Successful products and features have a natural lifecycle. The problem is that people who were essential to the product in a previous phase can get carried along and find themselves stuck downstream. What is customer development?

San Francisco 79

San Francisco Lean Continuous Deployment DC 79

Startup Lessons Learned

NOVEMBER 5, 2008

Lessons Learned by Eric Ries Wednesday, November 5, 2008 Getting educated about advertising, agencies, and media buyers I see lots of startups whose business plans revolve around selling high-value ad space to brand advertisers. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup?

Advertising 60

Advertising San Francisco Media Continuous Deployment 60

Startup Lessons Learned

NOVEMBER 29, 2008

The technical interview is at the heart of these challenges when building a product development team, and so I thought it deserved an entire post on its own. At IMVU , most of them thought our product was ridiculous at best; hopeless at worst. Still, a startup product development team is a service organization.

San Francisco 146

San Francisco Lean Agile Java 146

Startup Lessons Learned

MARCH 13, 2009

Announce a new product, start its PR campaign, and engage in buzz marketing activities. Marketing launch) Make a new product available to customers in the general public. Product launch) In todays world, there is no reason you have to do these two things at the same time. Do some Customer Development instead.

San Francisco 168

San Francisco PR Lean Early Stage 168

Startup Lessons Learned

OCTOBER 20, 2008

Lessons Learned by Eric Ries Monday, October 20, 2008 The engineering managers lament I was inspired to write The product managers lament while meeting with a startup struggling to figure out what had gone wrong with their product development process. He has a good team, and theyve shipped a working product to many customers.

Software Review 164

Software Review Engineer Management Technical Review 164

Startup Lessons Learned

JULY 2, 2009

Five Why’s rarely works for general abstract problems like “our product is buggy&# or “our team moves too slow.&# The net effect of all this was to make new engineers incredibly productive right away – in most cases, we’d have them deliver code to production on their very first day.

San Francisco 164

San Francisco Lean Technical Review Software Review 164

Startup Lessons Learned

AUGUST 24, 2009

Customers will get to consume the content they want, and support the producers of that content directly, rather than having to rely exclusively on intermediaries. The key tools of this new marketing are: targeting, filtering, and customer insight. There are too many products clamoring for attention. Is that a lot? Is that good?

San Francisco 113

San Francisco Lean Technical Review Distribution 113

Startup Lessons Learned

MARCH 24, 2009

In most applications, most of the time, customers return to use the application not in response to a notification or event, but under their own volition. These decisions are critical to the success of any high-engagement product, and they take place entirely inside the minds of customers. Impressive. It all depends on: 1.

Metrics 88

Metrics San Francisco Lean Viral 88

Startup Lessons Learned

MARCH 4, 2009

Every product ultimately is satisfying a need in the customers who buy it or use it. Products that dont solve satisfy any need for any customers tend to die out quickly. The more painful curse for startups is the product that satisfies a need or solves a problem - but that problem is not very important.

San Francisco 68

San Francisco Lean Continuous Deployment DC 68

Startup Lessons Learned

NOVEMBER 5, 2008

The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? What is customer development? Getting educated about advertising, agencies, and. No departments The Five Whys for Startups (for Harvard Business R. ► May (3) Thank you Philosophy Helps Start-Ups Move Faster (WSJ on the.

Campaign 84

Campaign San Francisco Lean Agile 84

Startup Lessons Learned

AUGUST 16, 2010

First, SlideShare is a fantastic product (that I use on a regular basis) and an impressive company example of Lean Startup practices in action. If your company is using minimum viable product , you’ve probably said the same thing yourself. Early this year, SlideShare launched custom channels.

San Francisco 167

San Francisco Lean Analytics Continuous Deployment 167

Startup Lessons Learned

SEPTEMBER 13, 2010

Most of the article is about the features – new and old – of the product. Isn’t it equally possible that this company is spending more money on advertising or marketing than it’s competitors? And it is much more insulated from external effects, like an advertising or PR blitz, than your typical vanity metric.

San Francisco 154

San Francisco Metrics Lean PR 154

Startup Lessons Learned

JANUARY 27, 2009

These are companies that generate revenue by offering a free product with an upsell or premium version. Their economics blends elements of the free, advertising-supported, "eyeballs" business with more traditional e-commerce and subscription businesses. Is it that they act as free advertising for our premium product?

San Francisco 148

San Francisco Lean Continuous Deployment DC 148

Startup Lessons Learned

SEPTEMBER 11, 2009

Lessons Learned by Eric Ries Friday, September 11, 2009 The cardinal sin of community management Once you have a product launched, you will the face the joys – and the despair – of a community that grows up around it. There are many articles by many experts ( myself included ) extolling the virtues of listening to customers.

Community 158

Community Management Lean Software Review 158

Startup Lessons Learned

JANUARY 11, 2009

Lessons Learned by Eric Ries Sunday, January 11, 2009 CPI > CPC Google revolutionized advertising by popularizing pay-per-click. This model has not translated well to the world of social networking, because customers of social networks engage sites in a different way than customers of search engines.

San Francisco 68

San Francisco Social Network Lean Continuous Deployment 68

techcrunch.com

OCTOBER 23, 2010

Tech Gadgets Mobile Enterprise GreenTech CrunchBase TechCrunch TV Disrupt SF More TechCrunch TV Beta Invites Crunchies Elevator Pitches Gillmor Gang Podcasts TechCrunch Europe TechCrunch Trends TechCrunch France TechCrunch Japan Whats Hot: Android Apple Facebook Google Microsoft Twitter Yahoo Zynga Subscribe: From Nothing To Something.

Technical Review 84

Technical Review Cofounder Technical Cofounder Software Review 84

Startup Lessons Learned

FEBRUARY 12, 2009

To wit: achieving product/market fit , getting customer validation , making something people want , things that matter , and of course the many excellent books on the topic, of which Ill mention just two of the best, Crossing the Chasm and The Innovators Dilemma. Is a market a set of paying customers? Tough sell.

San Francisco 89

San Francisco Continuous Deployment Ruby Lean 89

Startup Lessons Learned

NOVEMBER 19, 2008

Of their early customers, about 1/3 of them turned out to be high school or middle school teachers. This wasnt an education product - it was a pretty surprising group to find using it. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? What is customer development?

San Francisco 60

San Francisco Lean Continuous Deployment DC 60

Startup Lessons Learned

NOVEMBER 22, 2008

They cant give you a holistic view, because they only tell you how your customers reacted to that specific test. You could conduct an in-person usability test, which is very useful for getting a view of how actual people perceive the totality of your product. What is customer development?

.Net 158

.Net Operations San Francisco Lean 158

Startup Lessons Learned

NOVEMBER 11, 2008

Hewlett and David Packard, who in 1938 began developing their first product, an audio oscillator, in this garage. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? What is customer development? Getting educated about advertising, agencies, and.

Silicon Valley 68

Silicon Valley San Francisco Lean Continuous Deployment 68