Reputation Retention Sales Viral 
Hearpreneur
DECEMBER 28, 2022
I intend to release one study every three months, which I'll send to journalists in the hopes of generating viral attention on social media. I believe that if I can have one piece of content go viral every three months, not only will I be able to develop more links but also raise my brand's recognition. 20- Client retention.
Startup Professionals Musings
DECEMBER 8, 2021
It highlights the story of how United Airlines paid no attention to social media while Dave’s story of his crushed guitar and poor customer service went viral around the world. Of course, the right approach is to be proactive along all the following fronts: Reputation management. Maximize customer retention.
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ConversionXL
FEBRUARY 12, 2019
The second relies on retention. This post gives you a data-backed approach to win more repeat sales. Cohort analysis can be done for revenue, churn, viral word of mouth, support costs, or any other metric you care about. The most telling cohort, perhaps, is which promotion locked in the sale. The second type is winning.
Startup Professionals Musings
MARCH 2, 2019
It highlights the story of how United Airlines paid no attention to social media while Dave’s story of his crushed guitar and poor customer service went viral around the world. Of course, the right approach is to be proactive along all the following fronts: Reputation management. Maximize customer retention.
Duct Tape Marketing
JUNE 27, 2013
Starbucks, for example, has a reputation for providing an exceptional customer experience. As a result, it is imperative that you have someone who is responsible for your online reputation management who monitors social media platforms and other online outlets for customer feedback. The same cannot be said for a small business.
Startup Professionals Musings
AUGUST 24, 2013
It highlights the story of how United Airlines in 2008 paid no attention to social media as Dave’s story of his crushed guitar and poor customer service went viral around the world. Of course, the right approach is to be proactive along all the following fronts: Reputation management. Maximize customer retention.
Startup Professionals Musings
JULY 11, 2013
If these three million see no timely response, your problem can go viral (like United Breaks Guitars ). Respond online and let the positive vibes go viral instead. A positive result could be a reputation that you put customer relationships first and sales second. Increase customer loyalty and therefore customer retention.
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