California Customer Development Management Naming 
Steve Blank
AUGUST 31, 2009
After 20 years of working in startups, I decided to take a step back and look at the product development model I had been following and see why it usually failed to provide useful guidance in activities outside the building – sales, marketing and business development. Read the preceding sentence again. It’s a big idea.)
Steve Blank
JUNE 25, 2009
Twenty eight years ago I was the bright, young, eager product marketing manager called out to the field to support sales by explaining the technical details of Convergent Technologies products to potential customers. These companies would take our computers and put their name on them and resell them to their customers.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Steve Blank
SEPTEMBER 17, 2009
This post describes a solution – the Customer Development Model. In future posts I’ll describe how Eric Ries and the Lean Startup concept provide the equivalent model for product development activities inside the building and neatly integrates customer and agile development.
Steve Blank
SEPTEMBER 10, 2009
In future posts I’ll describe how Eric Ries and the Lean Startup concept provided the equivalent model for product development activities inside the building and neatly integrates customer and agile development. Perhaps you can determine whether a product is new by asking customers to name the competition.
Steve Blank
APRIL 2, 2009
Any customer who used the four critical color publishing applications was going to be blown away by how much better the SuperMac boards were. Tell Me How to Find You But having benchmarks in hand that showed us as the winner did us no good unless all our potential customers could see them.
Steve Blank
OCTOBER 5, 2009
Forget the Hypertext idea and come on back to California. I would learn a ton from Gordon for over a decade, not only about practical heuristics for managing complex engineering projects (i.e. I worked at Multiflow, a name you’d recognize, ending up running the OS group. The response from across the country?
Steve Blank
APRIL 9, 2009
When I asked our trade show manager she looked at me like I was the house idiot and said, “Steve, don’t you know that my job is to set up our trade show booth?” But my favorite was when the public relations manager said, “we’re here to write press releases and answer the phone in case the press calls.” This is a big idea.
Expert insights. Personalized for you.
238 
Let's personalize your content