Cloud Community Customer Development Metrics 
Startup Lessons Learned
SEPTEMBER 11, 2009
Lessons Learned by Eric Ries Friday, September 11, 2009 The cardinal sin of community management Once you have a product launched, you will the face the joys – and the despair – of a community that grows up around it. Most normal customers – even among early adopters - do not pay attention to the trolls.
steveblank.com
JULY 8, 2011
Poplytics – online surveys and analytics AskYourTargetMarket – market research surveys SurveyMonkey - granddaddy of on-line surveys Amazon Mechanical Turk – you can set up a question and get answers PickFu – A/B testing $5 for 50 opinions Collaboration Dropbox – store, sync, and, share files online.
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Feld Thoughts
NOVEMBER 18, 2013
The investors, founders, and “community” are all super excited about ASC. Early customer development talks are going great which keeps the team really excited. No updates, screen comps, or metrics have been publicly shared yet. They close on the $750k, hire a buddy or two, buy some Macs, and get to work.
Up and Running
MAY 23, 2016
Since the term “cloud computing” was coined in 1996—at least as we have come to understand its meaning—the software as a service industry has exploded. We created UpKeep to fill this void—a cloud-based solution that was affordable for any size business.” – Ryan Chan, founder of UpKeep. Start as soon as possible.
Startup Lessons Learned
AUGUST 26, 2009
Ive written a little bit about the origins of Silicon Valley because I think its important for us to understand how we got here in order to make sure we preserve what is best about our community. The companies I spoke to all agreed that the community there was extremely supportive, especially in the critical ulta-early-stage.
Startup Lessons Learned
OCTOBER 26, 2009
And, as you can see in my previous post on “ The cardinal sin of community management &# the feedback could be all over the map. But we had some super-active customers who would act as editors, collecting feedback from all over the community and synthesizing it into a report of the top issues. It was absolutely worth it.
Startup Lessons Learned
MARCH 29, 2010
Each part of the program is organized around one phase of the Build-Measure-Learn feedback loop and begins with a keynote address from a heavy hitter: Steve Blank on Customer Development, Randy Komisar on "Getting to Plan B" and - a third person, not-yet-announced-but-extremely-cool-trust-me.
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