article thumbnail

How to Nail Your First 90 Days as a CX Director

ConversionXL

Access to a team with skills that include scientific experimentation, UX, copywriting , consumer psychology , statistics , data analysis, coding, research methodologies, change management, and design. During this stage, you want to meet the people doing the main activities in each function, not the managers. . Meet the management team.

SQL 117
article thumbnail

Emergent See Innovation

Gregg Fraley, Author of Jack's Notebook

Challenge Focusing facilitation workshop. A Half-Day Solution Development and Planning workshop to kick off your project. A quick turn-around Emergent See project plan. Research and Homework thinking assignments for team. A Half-Day Ideation session — to come up with solution ideas.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Innovation Facilitation — Death is Easy, Magic Takes Training

Gregg Fraley, Author of Jack's Notebook

I’m talking about running and managing strategy meetings, ideation sessions, virtual sessions (using IMS), concept writing sessions, and other group work. This includes energizers, modern techniques for data collection (including use of Idea Management Systems), and use of stimulus. You’ve got to know the tools!

Guerilla 115
article thumbnail

Ten Ideas for Using Innovation Film Clips

Gregg Fraley, Author of Jack's Notebook

If you’re an innovation educator, manager, or team leader you may want to consider using clips as training and/or stimulus tools. Use a clip at offsite workshops as an alternative to a lecture or a PowerPoint snooze fest. I’m a big one for keeping things entertaining no matter what you’re doing. Suggest action steps.

article thumbnail

Want Innovation? Ask.

Gregg Fraley, Author of Jack's Notebook

I recently gave a creative problem solving workshop to a group of scientists who all worked for the same outfit. This is reinforced by middle managers who harp on people to stick with laser like focus on those essential projects. They in turn are often pressured by upper management for quarter by quarter bottom line results.

Guerilla 105
article thumbnail

Seven Innovation Fundamentals for Leaders

Gregg Fraley, Author of Jack's Notebook

This series of Seven Innovation Fundamentals is available as a training, workshop, or as a keynote speech, from Gregg Fraley of GFi. If you want to kick start an innovation program, get in touch, I can give you a roadmap and help you adapt it to your context.

article thumbnail

Innovation Training in Denver, CO

Gregg Fraley, Author of Jack's Notebook

day Advanced Facilitation Training workshop. Learn the hands-on tools for conducting strategy, ideation, idea development, and implementation workshops. This ​​workshop ​​blends ​​theory ​​and ​​practice ​​and ​​provides ​​essential ​​background, ​​and ​​tools ​​and ​​techniques ​​that ​​can ​​be ​​put ​​immediately ​​to ​​use. ​.

Denver 0