VC Cafe

FEBRUARY 21, 2023

This is a question startup founders ask themselves multiple times a week. It’s not just the competition against the incumbents and the large tech platforms that founders has to worry about, but most importantly is the company’s performance and product market fit. How are we doing? The benchmarks are based on the US market.

Retention 109

Retention Conversion Churn Rate B2C 109

Up and Running

OCTOBER 7, 2019

However, as a founder of a small business or startup, you’re juggling many things. KPIs Every Founder Should Track. Customer churn rate: shows the percentage of customers lost in a given period (e.g., This is also tied to higher customer ratings and less turnover. . “What gets measured gets done.” .

Founder 71

Founder Retention Metrics Technical Review 71

ConversionXL

AUGUST 13, 2019

Here are seven insights on SaaS metrics from successful founders and consultants. . For a SaaS company with a hundred customers, two customers churning isn’t going to move the needle. However, churn compounds. That 2% churn rate that wasn’t a problem at the start? So what should you focus on when?

Metrics 117

Metrics SQL Retention Churn Rate 117

ConversionXL

FEBRUARY 3, 2022

GrowthHackers founder and former Head of Growth at Dropbox, Sean Ellis , coined the term: “A growth hacker is a person whose true north is growth. In his course on Growth Mindset (part of CXL’s Growth Marketing Minidegree ), WeTheFuture.org founder John McBride describes three key components of a successful growth marketer: 1.

Retention 113

Retention Marketing Acquisition Channel 113

David Teten

DECEMBER 3, 2019

Tim Friedman, Founder, PE Stack , said, “If I could offer one piece of advice to today’s managers, it would be to take the time to understand the demands of the modern institutional LP. Russell Rothstein, Founder and CEO, IT Central Station , a product review site, said, “We see VCs on our site very often. 3) Raise capital.

Technical Review 78

Technical Review Software Review Analytics Private Equity 78

Up and Running

AUGUST 21, 2014

Lifetime value will also get there and you increase your lifetime value by decreasing your churn rate, i.e. the rate at which people churn out of your product or service, but decreasing your churn will take months to catch up and show the bottom line and your absolutely want to decrease your churn.

Metrics 84

Metrics Startup Churn Rate Forecast 84

ConversionXL

AUGUST 12, 2016

Churn MRR: Churn MRR refers to lost revenue from customers cancelling or downgrading. So, Net MRR = New MRR + Expansion MRR – Churned MRR. Take the revenue you earn from a customer, subtract the money spent on acquiring and serving them, and see how long they generate profit before churning. Repeat step 2.

Software Review 48

Software Review Metrics Revenue Acquisition 48