deal architect

AI in the enterprise: a reality check with John Sumser

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John Sumser, aka HR Examiner, has been focusing on "intelligent technology" including AI and machine learning as it morphs the HCM function. Trends in that function are a forerunner of what we will see across the enterprise. I recently caught. Analytics, Big Data Cloud Computing, SaaS

A different Vegas. A very different Workday.

deal architect

This was my sixth trip to Vegas this year. Coming from humid Florida, I have a routine for that city. Gallons of water and lotion to compensate for the heat and dryness. Gear to protect against the excess of artificial. Cloud Computing, SaaS

Enterprise Software Platforms have underperformed

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My first exposure to a software “platform” was back in 1983 when McCormack and Dodge introduced Millennium and started to migrate all its modules to have the same look and feel, extensibility, queries and other features. I was part of.

Sneak Preview: Workday Rising

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It’s an annual ritual. A Workday executive does our readers a favor and shares a curtain raiser on their Rising event, which this year is expected to draw over 10,000 attendees. This time it is Barbry McGann, senior vice president

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Oracles streak of missed opportunities

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No, this does not have much to do with Oracle’s recent quarter. Nor is it about intrigue and gossip so many analysts use to compare Oracle to the Trumpian White House. It has more to do with two decades of. Enterprise Software (IBM, Microsoft, Oracle, SAP

SAP CX Live better afternoons than mornings

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I was asked about the couple of days I spent at the SAP CX event in Barcelona this week, and my response was “afternoons were better than mornings”. True enough, given the body was jet lagged. But even in content

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Two HCM institutions

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As Workday Rising kicks off in Vegas, it is time to also recognize two other HCM resources which allow us to keep annual tabs on the changing face of HR HR Executive magazine announces their annual list of top products. Industry Commentary

Implementation Ground Hog Day

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I was recently introduced to Bonnie Tinder, founder of Raven Intel. Her startup is on a mission to “quantify the quality” of HCM implementation projects, especially the role of the SI partner. As her site says “We’re amplifying the voice. Enterprise Software (IBM, Microsoft, Oracle, SAP) Offshoring (TCS, Infosys, Wipro, Cognizant) Outsourcing (IBM, Accenture, EDS

Tech marathoners: Bruce Rogow

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This continues a new series of interviews with tech executives who have seen the industry evolve over a minimum of two decades. They have helped analyze, envision, develop and take to market some of the most influential technology the world. Tech Marathoners series

Who will claim the Enterprise Western Frontier?

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This summer while researching for SAP Nation 3.0, I have also been reading plenty about the young nation of the US in the 1800s. The comparisons to the enterprise vendor market, two centuries later, in the 2000s are striking. Industry Commentary

SAPs Rainbow Coalition

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I spent a day at SAP TechEd this week. I was there primarily to meet some customers and execs for interviews for SAP Nation. I knew the theme of “open” would be prominent during the event, but I was not

Dreamforce Keynotethe good and not-so-good

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I am not at the Salesforce event this week but changed my travel plans to make sure I could watch yesterday’s streaming of the 2 hour keynote. Some of it was predictable. Marc Benioff has an admirable loyalty to Hawaii, Cloud Computing, SaaS Industry Commentary

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Why we all need to draw bigger circles

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A few days ago, I wrote about Bill Joy’s advice “If you cannot solve a problem, make the problem bigger. If you draw a bigger circle, you start to see several systems you can work on.” Reading James Farrar’s post. Industry Commentary

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Relational Databases: Gradually, then Suddenly?

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In The Sun Also Rises, the Ernest Hemingway character is asked “How did you go bankrupt?”. His response ‘Two ways. Gradually, then suddenly” I thought of that relative to relational databases during a meeting with Hasso Plattner of SAP in. Industry Commentary

How SAP is getting its SexyBack

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During a break in his concert at SapphireNow, Justin Timberlake took a tray full of shot glasses to every one on stage. It took him a while to hand them out as he said – “we have as many of. Cloud Computing, SaaS Enterprise Software (IBM, Microsoft, Oracle, SAP

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Tech Marathoners: John Wookey

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I am excited to start a new series of interviews with tech executives who have seen the industry evolve over a minimum of two decades. They have helped analyze, envision, develop and take to market some of the most influential

A weekend with inspirational ladies

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Two books and a movie were the highlight of this long MLK weekend. The common theme – ladies in business whose grit and determination can inspire anyone of any gender, age, race, political belief. First, a couple of personal perspectives. Industry Commentary

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Tech Marathoners: Brad Keywell

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This continues a series of interviews with tech executives who have seen the industry evolve over a minimum of two decades. They have helped analyze, envision, develop and take to market some of the most influential technology the world has. Tech Marathoners series

Inforumpeeling an onion

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I wrote last week that I was looking forward to getting an update on Infor’s verticals – hospitality, healthcare, manufacturing, logistics, retail and others. At Inforum in Washington this week, I only got a detailed briefing about the Retail vertical. Enterprise Software (IBM, Microsoft, Oracle, SAP

SapphireNow: Event Scorecard

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Readers know I prefer going to vendor analyst summits compared to user conferences. I feel like I am intruding on customer time and access to vendor execs at the latter. But in many ways, SapphireNow last week managed to bend. Enterprise Software (IBM, Microsoft, Oracle, SAP) Industry Commentary

Tech Marathoners: Sabrina Horn

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This continues a new series of interviews with tech executives who have seen the industry evolve over a minimum of two decades. They have helped analyze, envision, develop and take to market some of the most influential technology the world. Tech Marathoners series

Plex evolves the Analyst Summit

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I get invited to a number of user conferences. I must admit I often feel I am intruding there on customer time with vendor executives. I much prefer smaller analyst summits and Plex has honed such summits to an art

Digital with Impact

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This is the third in my midsummer updates around cloud computing, renewables and digital transformations. Over the last few months, I have been collaborating with my colleague, Brian Sommer as he works on a book titled “Digital with Impact”. Industry Commentary

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Infors Vertical Journey

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Five years ago, I wrote a note titled Infor: a grown-up sleath startup. I wrote about investments Charles Phillips and his team were making including those in ION middleware and in beautification its captive design agency Hook and Loop was. Cloud Computing, SaaS

Salesforce Analyst Summit: A solid B

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I prefer going to vendor analyst summits over user conferences. I always feel like I am intruding on customer time at conferences. Salesforce hosted an analyst summit last week. Here are my scores: Venue: A The venue was to say. Cloud Computing, SaaS

Cognizant Community: One dazzling presentation after another

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In Part 1 here, Malcolm Frank, EVP of Marketing and Strategy talked about his keynote and the audience vibe at the recent Cognizant Community. Here he provides color commentary on some of the other excellent sessions during the event. Kevin. Industry Commentary

Predictions, Redactions

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At their annual Gartner Symposium event in Orlando today, Peter Sondergaard predicted "AI will be a net job creator starting in 2020" To that, Jason Hiner at TechRepublic snarkily commented “Gartner's research chief couldn't have opened the company's flagship conference.

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Is vendor information flow too lumpy?

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Charles Phillips, CEO of Infor recently hosted a virtual fireside chat. It’s something I have encouraged him to do in the past. It was only a half an hour or so and one of my analyst colleagues said it had. Industry analysts (Gartner, Forrester, AMR, others) Industry Commentary

Start of tech event season

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This past long weekend my wife and I were at two restaurants and one hotel, each of which was planning to shut down for a week or two for maintenance, to give employees some needed time off. I turned to. Industry Commentary

PowerPlex: Celebrating American Manufacturing

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I tend to take a lot of photos and talk a lot when I am invigorated by products, places or people. Two days in Detroit this week for Plex’s annual user conference yielded me over 200 photos and 50 conversations

SAP and Outsourcers: Fool me twice, shame on me

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I am often asked why I was tough on SAP in SAP Nation. I usually correct them and say I was tough on SAP’s partners and how SAP did a poor job monitoring and managing them. I must say I.

The next stage of the ServiceNow rocket

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I spent a couple of days at Knowledge 18, ServiceNow’s user conference. It was good to get a deeper dive into the product and meet the executives re-shaping the company. Couple of positive areas and couple of potentially problematic areas. Cloud Computing, SaaS

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NetSuite under Oracle: a progress report

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I have seen way too many large vendors under-leverage their acquisitions. They mostly benefit from the incremental revenues but lose talent and value of the acquired IP. The week prior, I was impressed by how Rob Enslin has started to. Cloud Computing, SaaS

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Plex and the Fourth Industrial Revolution

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I first wrote about the Fourth Industrial Revolution in the 2013 book The Digital Enterprise. A collaboration with the CEO of Software AG, most of the examples profiled there were Germany based. At the same time, companies like GE were. Cloud Computing, SaaS Enterprise Software (other vendors

Will SAP lead the next generation of enterprise applications?

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Franck Cohen, President SAP Digital Core & Industry Solutions, presented the slide below at SapphireNow last week. He did not spend much time on it and I would likely have not thought much of it if he had not shown. Enterprise Software (IBM, Microsoft, Oracle, SAP) Industry Commentary

SAP: When you come to a fork in the road, Take it!

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“Who pays when the SAP data center goes on strike and the solution is down?” Data Center going on strike? That portion of a quote from Hermann-Josef Haag, spokesperson for the DSAG HR management working group made me stop in. Cloud Computing, SaaS Enterprise Software (IBM, Microsoft, Oracle, SAP

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C/4HANA: Instant analysis

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As expected, SAP announced a renewed focus on CRM at SapphireNow in Orlando – what it terms “fourth- generation”, not least to allow for brand rhyming with its S/4HANA ERP product it has been maturing for years now. The reaction. Enterprise Software (IBM, Microsoft, Oracle, SAP

Rethinking the two technology Moores

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Throughout our technology careers, most of us have cited Moore’s Law about how fast technology evolves, or Geoffrey Moore’s “Crossing the Chasm” to speed up launches of products. To say each has been seminal to strategizing and marketing in technology. Industry Commentary

Salesforce is vulnerable

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By all accounts, at SapphireNow this week, CRM will be a major focus. And the bullseye will be on Salesforce. Ho hum? Oracle, Microsoft, Adobe, Zoho and many others have been targeting Salesforce for a while. So, join the chase. Cloud Computing, SaaS Enterprise Software (IBM, Microsoft, Oracle, SAP

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Host Analytics: The Beauty of Focus

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Us analysts like to ask vendors: what next? I am constantly asking them to verticalize. Very few vendors actually do that but transaction processing vendors are constantly claiming to add analytical capabilities. Analysts also love to create new market categories. Cloud Computing, SaaS

Why so many no-go software decisions?

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Most people assume Gartner analysts spend their lives drawing up magic quadrants. Actually the biggest single activity for most analysts is handling client calls as they look for new solutions. When I run into Gartner analysts at industry events I

Tech Marathoners: Brad KeywellPart 2

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We ran yesterday Part 1 of the interview with Brad Keywell. Part 2 below continues with his fascinating focus on verticals when most tech vendors play it safe around horizontal markets. He also talks about how he believes the current. Tech Marathoners series

Hurricane Oracle

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Three presentations really stood out during the Oracle Cloud analyst day in NYC this week.