Expert insights. Personalized for you.
In December, I wrote decade-end perspectives on enterprise software and services. You can read them again here and here. So, how has the pandemic changed the landscape? In many ways, it has exposed the weaknesses of many software and services. Industry Commentary New Normal COVID-19 MORE
232 
I liked Marc Benioff's recent comments particularly around Oracle and TikTok “Because I’m mostly worried about the companies that aren’t making aggressive moves. I’m calling CEOs who are friends of mine who are in paralysis and who aren’t making moves, Enterprise Software (IBM, Microsoft, Oracle, SAP) Enterprise Software Negotiations/Best Practices Outsourcing Negotiations/Best Practices MORE
As Brian Sommer and Ray Wang reported on Friday in this video I was one of the pall-bearers at the funeral for on-premise software. In that role, I was allowed to the grave site where no media followed - most. Cloud Computing, SaaS Industry Commentary New Normal COVID-19 MORE
I have been doing video interviews with a number of C-level execs and practitioners about acrobatics they have been seeing in various vertical sectors during the COVID-19 crisis and the "New normal" they can expect as the economy wakes up. MORE
Alex Shootman, CEO of Workfront is one of my favorite tech execs because he is always positive - and that in an authentic way. I had enjoyed his book, Done Right (my review here) because he had so many examples. Leadership during Crisis MORE
Let me say at the outset, my hype antenna goes up whenever a vendor talks about machine learning. It comes from years of frustration with machines which have supposedly been trained to transcribe voices. Even the hyperscalers only deliver 85. MORE
Cognizant is a regular at the annual WEF event in Davos, Switzerland. I requested Alan Alper, VP Corporate Marketing, keep good notes on everything he observed during this year's event. Here's an excellent ground level report - you can feel. Globalization and Technology MORE
I have been doing video interviews with a number of CIOs, software executives and practitioners about acrobatics they have been seeing in various vertical sectors during the COVID-19 crisis and the "New normal" they can expect as the economy wakes. MORE
It's been wonderful to see Blue Angels, Thunderbirds and other planes do flyovers over different cities to honor front line workers during the COVID-19 crisis. Here is one over Washington, DC. While those flyovers have received media attention, very little. New Normal COVID-19 MORE
I have been doing video interviews with a number of C-level execs and practitioners about acrobatics they have been seeing in various vertical sectors during the COVID-19 crisis and the "New normal" they can expect as the economy wakes up. MORE
I have been doing video interviews with a number of CIOs, software executives and practitioners about acrobatics they have been seeing in various vertical sectors during the COVID-19 crisis and the "New normal" they can expect as the economy wakes. Global and Vertical extensions New Normal COVID-19 Vertical Markets (Banking, Retail etc MORE
Zoho is a remarkably different enterprise software company. It has no VC investment, it has an inbound, web-centric sales model which allows it to reverse the industry spend on sales/marketing v. product , it runs its own data centers, it. Cloud Computing, SaaS Globalization and Technology Sustainability, Green Computing MORE
I have been doing video interviews with a number of CIOs, software executives and practitioners about acrobatics they have been seeing in various vertical sectors during the COVID-19 crisis and the "New normal" they can expect as the economy wakes. MORE
I have been doing video interviews with a number of C-level execs and practitioners about acrobatics they have been seeing in various vertical sectors during the COVID-19 crisis and the "New normal" they can expect as the economy wakes up. MORE
I have been doing video interviews with a number of CIOs, software executives and practitioners about acrobatics they have been seeing in various vertical sectors during the COVID-19 crisis and the "New normal" they can expect as the economy wakes. MORE
I have been doing video interviews with a number of C-level execs and practitioners about acrobatics they have been seeing in various vertical sectors during the COVID-19 crisis and the "New normal" they can expect as the economy wakes up. MORE
I have been doing video interviews with a number of C-level execs and practitioners about acrobatics they have been seeing in various vertical sectors during the COVID-19 crisis and the "New normal" they can expect as the economy wakes up. Leadership during Crisis New Normal COVID-19 MORE
I had been invited to an SAP Analytics influencer summit earlier in the year. Many of the sessions were under NDA, so I had not written about it. However, my notes showed: Ambitious, exciting vision, but fragmented execution across portfolio. MORE
I have been doing video interviews with a number of C-level execs and practitioners about acrobatics they have been seeing in various vertical sectors during the COVID-19 crisis and the "New normal" they can expect as the economy wakes up. MORE
I have been doing video interviews with a number of CIOs, software executives and practitioners about acrobatics they have been seeing in various vertical sectors during the COVID-19 crisis and the "New normal" they can expect as the economy wakes. Global and Vertical extensions Leadership during Crisis New Normal COVID-19 Vertical Markets (Banking, Retail etc MORE
Five years ago, as part of my research for the book on automation, Silicon Collar, I coined the term "Alt-Job". I saw millions of workers and small businesses in franchises like those of McDonald's or the UPS Store, selling products MORE
I have been doing video interviews with a number of C-level execs and practitioners about acrobatics they have been seeing in various vertical sectors during the COVID-19 crisis and the "New normal" they can expect as the economy wakes up MORE
I have been doing video interviews with a number of C-level execs and practitioners about acrobatics they have been seeing in various vertical sectors during the COVID-19 crisis and the "New normal" they can expect as the economy wakes up. MORE
I have been doing video interviews with a number of C-level execs and practitioners about acrobatics they have been seeing in various vertical sectors during the COVID-19 crisis and the "New normal" they can expect as the economy wakes up. MORE
I have been doing video interviews with a number of CIOs, software executives and practitioners about acrobatics they have been seeing in various vertical sectors during the COVID-19 crisis and the "New normal" they can expect as the economy wakes. MORE
I was invited to an analyst summit on SAP's Data and Analytics portfolio of products. What a remarkable difference from last year! I had flown to a similar event in Vancouver - first to Seattle, then taken a bus across. Analytics, Big Data Enterprise Software (IBM, Microsoft, Oracle, SAP MORE
I have been doing video interviews with a number of C-level execs and practitioners about acrobatics they have been seeing in various vertical sectors during the COVID-19 crisis and the "New Normal" they can expect as the economy wakes up. MORE
I have long been a fan of long-term scenario planning and this Harvard Business Review article describes in a fair amount of detail the big thinking around such planning at Shell and other large companies and at government agencies. MORE
213 
Workday had a solid quarter - listen to the earnings call here. Actually given the state of the economy, you could call it a blowout quarter. On the heels of Salesforce's earnings report this week that I commented on yesterday, Cloud Pioneers: Guest Column Series Global and Vertical extensions MORE
I have been doing video interviews with a number of C-level execs and practitioners about acrobatics they have been seeing in various vertical sectors during the COVID-19 crisis and the "New normal" they can expect as the economy wakes up. MORE
Brian Sommer and I go back nearly 30 years. We ran parallel Software Intelligence units at Andersen (now Accenture) and PwC (that unit is now part of IBM) and competed. The competition was tough at a professional level, but respectful. MORE
I have been doing video interviews with a number of C-level execs and practitioners about acrobatics they have been seeing in various vertical sectors during the COVID-19 crisis and the "New normal" they can expect as the economy wakes up MORE
SEPTEMBER 11, 2020
I have been doing video interviews with a number of C-level execs and practitioners about acrobatics they have been seeing in various vertical sectors during the COVID-19 crisis and the "New normal" they can expect as the economy wakes up. MORE
When I joined Gartner in 1995, I was part of the AAS (for Administrative Application Systems) service which largely covered accounting, financial planning and hcm applications. We gradually expanded the AAS scope to also cover procurement, order management and other. MORE
I have been doing video interviews with a number of C-level execs and practitioners about acrobatics they have been seeing in various vertical sectors during the COVID-19 crisis and the "New normal" they can expect as the economy wakes up. MORE
I have been doing video interviews with a number of CIOs, software executives and practitioners about acrobatics they have been seeing in various vertical sectors during the COVID-19 crisis and the "New normal" they can expect as the economy wakes. Global and Vertical extensions Leadership during Crisis New Normal COVID-19 Vertical Markets (Banking, Retail etc MORE
I have been doing video interviews with a number of CIOs, software executives and practitioners about acrobatics they have been seeing in various vertical sectors during the COVID-19 crisis and the "New normal" they can expect as the economy wakes. MORE
Jim Cramer at CNBC pointed out the irony that ExxonMobil, a major carbon contributor as an oil and gas company is being replaced by Salesforce in the Dow Jones Industrials Index. Salesforce is a major supporter of the WEF's 1T.org. Cloud Computing, SaaS Enterprise Software (IBM, Microsoft, Oracle, SAP) Global and Vertical extensions Leadership during Crisis New Normal COVID-19 MORE
Continuing the series of conversations Brian Sommer and I have been having on hot enterprise topics. Episode 2 of the Burning Platform series discusses impressive quarters many software vendors delivered smack in the middle of a COVID-19 induced recession. MORE
I have been doing video interviews with a number of CIOs, software executives and practitioners about acrobatics they have been seeing in various vertical sectors during the COVID-19 crisis and the "New normal" they can expect as the economy wakes. MORE
I have had a few days to reflect on the Zoho Analyst Summit. There were so many varied perspectives but a few things really jumped out as I looked at my notes Productivity From last year's analyst day, I had. Cloud Computing, SaaS Enterprise Software (IBM, Microsoft, Oracle, SAP MORE
deal architect
SEPTEMBER 26, 2020
I was invited to an analyst summit on SAP's Data and Analytics portfolio of products. What a remarkable difference from last year! I had flown to a similar event in Vancouver - first to Seattle, then taken a bus across. Analytics, Big Data Enterprise Software (IBM, Microsoft, Oracle, SAP
deal architect
SEPTEMBER 27, 2020
In this episode of the Burning Platform series, Brian Sommer and I discuss the impact of the COVID-19 pandemic on SIs and outsourcers. With travel challenged, they will need to move to much more remote projects and support. In doing.
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deal architect
SEPTEMBER 4, 2020
I have been doing video interviews with a number of C-level execs and practitioners about acrobatics they have been seeing in various vertical sectors during the COVID-19 crisis and the "New normal" they can expect as the economy wakes up.
deal architect
SEPTEMBER 3, 2020
I have been doing video interviews with a number of C-level execs and practitioners about acrobatics they have been seeing in various vertical sectors during the COVID-19 crisis and the "New normal" they can expect as the economy wakes up.
Speaker: Nick Noreña, Innovation Coach and Advisor, Kromatic
In this webinar, Nick Noreña will walk through an Innovation Ecosystem Model that he and his team at Kromatic have developed to help investors, heads of product, teachers, and executives understand how they can best support innovation in their own ecosystem. He'll also go over metrics we can use to measure the health of our ecosystems as we build more resources for innovators.
deal architect
SEPTEMBER 16, 2020
Brian Sommer and I go back nearly 30 years. We ran parallel Software Intelligence units at Andersen (now Accenture) and PwC (that unit is now part of IBM) and competed. The competition was tough at a professional level, but respectful.
deal architect
AUGUST 26, 2020
I have been doing video interviews with a number of C-level execs and practitioners about acrobatics they have been seeing in various vertical sectors during the COVID-19 crisis and the "New normal" they can expect as the economy wakes up.
deal architect
SEPTEMBER 2, 2020
I have been doing video interviews with a number of C-level execs and practitioners about acrobatics they have been seeing in various vertical sectors during the COVID-19 crisis and the "New Normal" they can expect as the economy wakes up.
deal architect
SEPTEMBER 18, 2020
I have been doing video interviews with a number of C-level execs and practitioners about acrobatics they have been seeing in various vertical sectors during the COVID-19 crisis and the "New normal" they can expect as the economy wakes up
deal architect
SEPTEMBER 13, 2020
I have been doing video interviews with a number of C-level execs and practitioners about acrobatics they have been seeing in various vertical sectors during the COVID-19 crisis and the "New normal" they can expect as the economy wakes up.
deal architect
SEPTEMBER 28, 2020
I liked Marc Benioff's recent comments particularly around Oracle and TikTok “Because I’m mostly worried about the companies that aren’t making aggressive moves. I’m calling CEOs who are friends of mine who are in paralysis and who aren’t making moves, Enterprise Software (IBM, Microsoft, Oracle, SAP) Enterprise Software Negotiations/Best Practices Outsourcing Negotiations/Best Practices
deal architect
FEBRUARY 4, 2020
Cognizant is a regular at the annual WEF event in Davos, Switzerland. I requested Alan Alper, VP Corporate Marketing, keep good notes on everything he observed during this year's event. Here's an excellent ground level report - you can feel. Globalization and Technology
deal architect
AUGUST 26, 2020
I have been doing video interviews with a number of C-level execs and practitioners about acrobatics they have been seeing in various vertical sectors during the COVID-19 crisis and the "New normal" they can expect as the economy wakes up.
deal architect
JUNE 3, 2020
I have been doing video interviews with a number of CIOs, software executives and practitioners about acrobatics they have been seeing in various vertical sectors during the COVID-19 crisis and the "New normal" they can expect as the economy wakes.
deal architect
SEPTEMBER 11, 2020
I have been doing video interviews with a number of C-level execs and practitioners about acrobatics they have been seeing in various vertical sectors during the COVID-19 crisis and the "New normal" they can expect as the economy wakes up.
deal architect
SEPTEMBER 16, 2020
I have been doing video interviews with a number of C-level execs and practitioners about acrobatics they have been seeing in various vertical sectors during the COVID-19 crisis and the "New normal" they can expect as the economy wakes up.
deal architect
AUGUST 20, 2020
I have been doing video interviews with a number of C-level execs and practitioners about acrobatics they have been seeing in various vertical sectors during the COVID-19 crisis and the "New normal" they can expect as the economy wakes up
deal architect
SEPTEMBER 20, 2020
Continuing the series of conversations Brian Sommer and I have been having on hot enterprise topics. Episode 2 of the Burning Platform series discusses impressive quarters many software vendors delivered smack in the middle of a COVID-19 induced recession.
deal architect
JUNE 1, 2020
I have been doing video interviews with a number of CIOs, software executives and practitioners about acrobatics they have been seeing in various vertical sectors during the COVID-19 crisis and the "New normal" they can expect as the economy wakes.
deal architect
MARCH 25, 2020
The one thing I vividly remember from my first few days as an audit rookie at PwC was a class where the instructor said "never forget - an internal control should deliver more savings than the burden it puts on. Industry Commentary
deal architect
SEPTEMBER 6, 2020
I have been doing video interviews with a number of C-level execs and practitioners about acrobatics they have been seeing in various vertical sectors during the COVID-19 crisis and the "New normal" they can expect as the economy wakes up.
deal architect
AUGUST 30, 2020
Five years ago, as part of my research for the book on automation, Silicon Collar, I coined the term "Alt-Job". I saw millions of workers and small businesses in franchises like those of McDonald's or the UPS Store, selling products
deal architect
SEPTEMBER 9, 2020
Let me say at the outset, my hype antenna goes up whenever a vendor talks about machine learning. It comes from years of frustration with machines which have supposedly been trained to transcribe voices. Even the hyperscalers only deliver 85.
deal architect
AUGUST 17, 2020
As Brian Sommer and Ray Wang reported on Friday in this video I was one of the pall-bearers at the funeral for on-premise software. In that role, I was allowed to the grave site where no media followed - most. Cloud Computing, SaaS Industry Commentary New Normal COVID-19
deal architect
AUGUST 16, 2020
I have long been a fan of long-term scenario planning and this Harvard Business Review article describes in a fair amount of detail the big thinking around such planning at Shell and other large companies and at government agencies.
deal architect
JULY 9, 2020
I have been doing video interviews with a number of CIOs, software executives and practitioners about acrobatics they have been seeing in various vertical sectors during the COVID-19 crisis and the "New normal" they can expect as the economy wakes.
deal architect
JULY 22, 2020
In December, I wrote decade-end perspectives on enterprise software and services. You can read them again here and here. So, how has the pandemic changed the landscape? In many ways, it has exposed the weaknesses of many software and services. Industry Commentary New Normal COVID-19
deal architect
AUGUST 19, 2020
I have been doing video interviews with a number of C-level execs and practitioners about acrobatics they have been seeing in various vertical sectors during the COVID-19 crisis and the "New normal" they can expect as the economy wakes up.
deal architect
APRIL 15, 2020
Alex Shootman, CEO of Workfront is one of my favorite tech execs because he is always positive - and that in an authentic way. I had enjoyed his book, Done Right (my review here) because he had so many examples. Leadership during Crisis
deal architect
FEBRUARY 16, 2020
When I joined Gartner in 1995, I was part of the AAS (for Administrative Application Systems) service which largely covered accounting, financial planning and hcm applications. We gradually expanded the AAS scope to also cover procurement, order management and other.
deal architect
AUGUST 28, 2020
Workday had a solid quarter - listen to the earnings call here. Actually given the state of the economy, you could call it a blowout quarter. On the heels of Salesforce's earnings report this week that I commented on yesterday, Cloud Pioneers: Guest Column Series Global and Vertical extensions
deal architect
MAY 30, 2020
I have been doing video interviews with a number of CIOs, software executives and practitioners about acrobatics they have been seeing in various vertical sectors during the COVID-19 crisis and the "New normal" they can expect as the economy wakes.
deal architect
AUGUST 27, 2020
Jim Cramer at CNBC pointed out the irony that ExxonMobil, a major carbon contributor as an oil and gas company is being replaced by Salesforce in the Dow Jones Industrials Index. Salesforce is a major supporter of the WEF's 1T.org. Cloud Computing, SaaS Enterprise Software (IBM, Microsoft, Oracle, SAP) Global and Vertical extensions Leadership during Crisis New Normal COVID-19
deal architect
MAY 26, 2020
It's been wonderful to see Blue Angels, Thunderbirds and other planes do flyovers over different cities to honor front line workers during the COVID-19 crisis. Here is one over Washington, DC. While those flyovers have received media attention, very little. New Normal COVID-19
deal architect
JUNE 16, 2020
I have been doing video interviews with a number of CIOs, software executives and practitioners about acrobatics they have been seeing in various vertical sectors during the COVID-19 crisis and the "New normal" they can expect as the economy wakes. Global and Vertical extensions Leadership during Crisis New Normal COVID-19 Vertical Markets (Banking, Retail etc
deal architect
FEBRUARY 17, 2020
Zoho is a remarkably different enterprise software company. It has no VC investment, it has an inbound, web-centric sales model which allows it to reverse the industry spend on sales/marketing v. product , it runs its own data centers, it. Cloud Computing, SaaS Globalization and Technology Sustainability, Green Computing
deal architect
AUGUST 18, 2020
I have been doing video interviews with a number of C-level execs and practitioners about acrobatics they have been seeing in various vertical sectors during the COVID-19 crisis and the "New normal" they can expect as the economy wakes up. Leadership during Crisis New Normal COVID-19
deal architect
JUNE 21, 2020
I have been doing video interviews with a number of CIOs, software executives and practitioners about acrobatics they have been seeing in various vertical sectors during the COVID-19 crisis and the "New normal" they can expect as the economy wakes. Global and Vertical extensions New Normal COVID-19 Vertical Markets (Banking, Retail etc
deal architect
JULY 8, 2020
I have been doing video interviews with a number of CIOs, software executives and practitioners about acrobatics they have been seeing in various vertical sectors during the COVID-19 crisis and the "New normal" they can expect as the economy wakes.
deal architect
DECEMBER 12, 2019
I had been invited to an SAP Analytics influencer summit earlier in the year. Many of the sessions were under NDA, so I had not written about it. However, my notes showed: Ambitious, exciting vision, but fragmented execution across portfolio.
deal architect
JULY 30, 2020
I have been doing video interviews with a number of CIOs, software executives and practitioners about acrobatics they have been seeing in various vertical sectors during the COVID-19 crisis and the "New normal" they can expect as the economy wakes. Global and Vertical extensions Leadership during Crisis New Normal COVID-19 Vertical Markets (Banking, Retail etc
deal architect
FEBRUARY 5, 2020
I have had a few days to reflect on the Zoho Analyst Summit. There were so many varied perspectives but a few things really jumped out as I looked at my notes Productivity From last year's analyst day, I had. Cloud Computing, SaaS Enterprise Software (IBM, Microsoft, Oracle, SAP
deal architect
MAY 29, 2020
I have been doing video interviews with a number of CIOs, software executives and practitioners about acrobatics they have been seeing in various vertical sectors during the COVID-19 crisis and the "New normal" they can expect as the economy wakes.
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