Are You Putting Your Rock Star Customers To Work?
YoungUpstarts
OCTOBER 10, 2012
She might be a “promoter” of your firm in Net Promoter Score (NPS) surveys, a member of several associations that interest you, and an avid social media networker, he explains. Third, they have access — and want to gain more access — to influential networks that contain more buyers like them. Second, they’re eager to tell it.
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