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How Startups Can Use Metrics to Drive Success

Both Sides of the Table

One of the things I discuss the most with the portfolio companies I’m involved with is that “you manage what you measure.”. 4 times / 100 means if a customer uses your app frequently (say 10-20 times / day) then they are crashing nearly every day. Customer Acquisition. Do you have a customer referral program?

Metrics 346
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HBS Angels Healthcare Night

David Teten

The company aggregates a tremendous amount of medical news and research and personalizes it into a user friendly experience. Lakewood-Amedex ( www.lakewoodamedex.com ) is a development stage biopharmaceutical company that is developing a diverse portfolio of broad-spectrum anti-bacterials, anti-virals, and targeted therapeutics.

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First enterprise customers – revenue or user engagement?

BeyondVC

generate as much revenue as you can to prove that customers find value and are willing to pay. No matter what business you are in, you need to ensure that your ultimate customer (the end user) is happy and absolutely loves using your product. Since we are seed investors in enterprise technology, I am often asked this question.

Revenue 60
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Cracking The Code: State of the SaaS 13: Q1 2010 Sentiment

Cracking the Code

The SaaS growth recovery does not seem to take a "V" shape 2) Sales productivity is ramping up: bottom was hit in the first half of 2009 However, the sales and productivity of the group, measured by the median "Customer Acquisition Cost ratio" or "CAC ratio", seems to be recovering more steeply. Portfolio. (3). anecdotes. (13).

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VCs eating our own dog food: Using technology and analytics to make better investments

David Teten

However, in private markets, there is more room to optimize across all 11 steps of the investing process: firm management , marketing, fundraising , origination , manage relationships, due diligence, negotiation, monitoring, portfolio acceleration , reporting, and. 3) Raise capital.

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Designing startup metrics to drive successful behavior | For Entrepreneurs

www.forentrepreneurs.com

Or their could be deals from two or more different categories of customers. We could do this in several ways: Cross sell to add additional products Up sell to add seats, or premium features Develop a scalable pricing matrix that does a better job of charging higher end customers that are willing to pay more.

Metrics 55
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270+ Tools for Running a Business Online

mashable.com

Accounting, Billing, Invoicing, Estimating & Contracts LiteAccounting – Invoice and track payment from your customers without a bunch of extra, useless features. Citrus – An online billing website that allows your customers to view, download and pay their invoices by credit card or direct debit.