article thumbnail

The cardinal sin of community management

Startup Lessons Learned

Lessons Learned by Eric Ries Friday, September 11, 2009 The cardinal sin of community management Once you have a product launched, you will the face the joys – and the despair – of a community that grows up around it. This probably sounds illogical. After all, people rarely say they are mad because they are not being heard.

Community 158
article thumbnail

The Five Apps You Should be using with MS Teams

The Startup Magazine

Agile Scrum daily meetings have become a commonplace solution for development teams to hit and exceed targets. To this extent, Wiki comes bundled with MS Teams by default and allows team members to create and contribute to a dedicated workspace for notes. ScrumGenius.

Wiki 100
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

A New Way to Teach Entrepreneurship – The Lean LaunchPad at Stanford: Class 1

Steve Blank

It was designed to bring together many of the new approaches to building a successful startup – customer development, agile development, business model generation and pivots. Start their blog/wiki/journal for the class. In January, we introduced a new graduate course at Stanford called the " target="_blank">Lean LaunchPad.

Lean 298
article thumbnail

5 Tips to Becoming a More Customer Centric Organization

Both Sides of the Table

He published our first wiki where the whole list of potential features were outlined. But I believe that it creates an authentic relationship with your community. My personal recommendation is that your startup blog ought to cover not just startup stories but should also have a voice that speaks to your customer community.

Customer 280
article thumbnail

Building a new startup hub

Startup Lessons Learned

Ive written a little bit about the origins of Silicon Valley because I think its important for us to understand how we got here in order to make sure we preserve what is best about our community. The companies I spoke to all agreed that the community there was extremely supportive, especially in the critical ulta-early-stage.

article thumbnail

Startup Tools

steveblank.com

Github - Free public repositories, collaborator management, issue tracking, wikis, downloads, code review, graphs Pivotal Tracker – Agile project management tool that enables real time collaboration. WebSequenceDiagrams - sketch sequence diagrams. Bontq – hosted bug tracking and project management needs.

article thumbnail

A real Customer Advisory Board

Startup Lessons Learned

And, as you can see in my previous post on “ The cardinal sin of community management &# the feedback could be all over the map. But we had some super-active customers who would act as editors, collecting feedback from all over the community and synthesizing it into a report of the top issues. It was absolutely worth it.