Netflix Redux: Is It Ever OK to Fire Your Customers?
Both Sides of the Table
OCTOBER 10, 2011
I really like the clarity of two business units – whatever you name them. The name Qwikster : 1 out of 5 stars. I was asked by a journalist at the NYT if I thought it was a clever name since it was perhaps intentionally retro. Netflix needs to segment their customers and charge each what is appropriate.
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