Remove Churn Rate Remove Customer Remove Finance Remove Metrics
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Why Misunderstanding Startup Metrics Can Cost You Your Business

Both Sides of the Table

There has been a lot of public debate over the past several weeks about whether it’s a good thing to be “gross margin positive” or not and commentary always reminds me that some people at startups don’t quite understand financial metrics or even how to think about which ones are healthy.

Metrics 150
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Leading Indicators of Customer Churn, And What to Do About It

ConversionXL

You’ve been acquiring a ton of customers lately for your SaaS company. More customers, more money. So you throw your energy into your customer funnel. Why do customers leave, or use the service less, often without saying anything? Why do customers leave, or use the service less, often without saying anything?

Customer 110
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Managing The Operations Of Your Startup

YoungUpstarts

Knowing precise metrics about your business is prudent business management. It’s especially important if you are trying to manage finances and balance cash flows. Depending on the space you operate in and the size of your startup, you may need to bring in additional metrics to get more accurate information.

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Startups and financial models for SAAS companies

BeyondVC

Secondly, what is most important for me to understand is the expenses and what milestones will be achieved with this first round of funding and whether or not it would be suitable enough to raise the next round of financing. Another area that is quite important is churn rate.

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Digital Analytics Simplified: The Beginner’s Guide

ConversionXL

You’ll also discover digital analytics tools and the most complete digital analytics training to help you better understand your customers. For customer analysis: Woopra 4. The more you know about your customers and market, the more effectively you can run your business. Descriptive analytics 2. Predictive analytics 3.

Analytics 106
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Your LTV Math is Wrong

Seeing Both Sides

There has been a lot of good stuff written over the years on the topic of calculating customer lifetime value (LTV). One important component to an LTV calculation is the churn rate or cancellation rate. A monthly churn rate of 1%? Then multiply that monthly revenue by 100.

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#KillerSaaSPitch in 10 Words (Part 2)

Cracking the Code

Mastering your pitch to a VC, prospective customers, new hires or partners is part art and part science. Don’t hold back your passion and your vision – give examples of crazy flights and nights in the office to meet a launch date, or epic stories with your first customers. Talk about passion and commitment!