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Lessons Learned: About the author

Startup Lessons Learned

He previously co-founded and served as Chief Technology Officer of IMVU. He is the co-author of several books including The Black Art of Java Game Programming (Waite Group Press, 1996). While an undergraduate at Yale Unviersity, he co-founded Catalyst Recruiting. October 13, 2008 6:47 PM Luke G said. Eric, love the blog.

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Lessons Learned: What is customer development?

Startup Lessons Learned

But too often when its time to think about customers, marketing, positioning, or PR, we delegate it to "marketroids" or "suits." Instead, we do everything possible to validate the founders belief. Most people cant sustain more than a few of these iterations, and the founders rarely get to be involved in the later tries.

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Lessons Learned: The three drivers of growth for your business.

Startup Lessons Learned

In this model, you take some fraction of the lifetime value of each customer and plow that back into paid acquisition through SEM, banner ads, PR, affiliates, etc. Paid - if your product monetizes customers better than your competitors, you have the opportunity to use your lifetime value advantage to drive growth.

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Lessons Learned: Please teach kids programming, Mr. President

Startup Lessons Learned

Whats striking about these stories, if you get past the PR hype, are two very important themes: These prodigies were self-taught, and had a fundamental fascination with technology from a very young age. Then you set up a web app to co-ordinate volunteers who can wipe a hard drive and install Ubuntu. Third, you market it far and wide.

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Lessons Learned: Product development leverage

Startup Lessons Learned

In the end, I believe they co-created our product with us. In the meantime, I think we have a good explanation for what all those PR dollars are being spent trying to obscure. Personally, the framework Ive found most helpful is MTVs "create, share, validate" feedback loop. Leveraged distribution channels. Dont fall for it - its a trap.

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Here’s to You, Women in Business

Up and Running

Finland, Norway, Sweden and Denmark are close runners up, leaving the rest of the world trailing sadly behind. In the past, I’ve co-created events, PSA campaigns and even business ideas with my female colleagues and I think this day is a great excuse to celebrate and do more of that!”

Iceland 138
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Lo, my 2295 subscribers, who are you?

Startup Lessons Learned

Thanks to those of you who were willing to fill out the survey, I learned my net promoter score (about 25) as well as some clear other segmentation insights: about 80% of you are founders of or work at a startup, you read many of the same other blogs, and many of you would like to engage with Lessons Learned in formats and venues beyond this blog.