article thumbnail

5 Tips to Becoming a More Customer Centric Organization

Both Sides of the Table

I know that this all seems obvious now with the movements started by Steven Blank ( Four Steps of Epiphany ) with the whole Customer Development processes / Lean Startup movements also popularized by people like Eric Ries. They had decided to take a Digg style approach to product development. Back then it seemed foreign.

Customer 280
article thumbnail

Lessons Learned: Principles of Lean Startups, presentation for.

Startup Lessons Learned

Customer development. Its not enough just to build a product with great features - you have to figure out if there is a market for it. For those interested in getting started with agile or customer development, I thought Id include a few links. Is there anywhere I can download the presentation?

Lean 102
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Tesla and Adobe: Why Continuous Deployment May Mean Continuous Customer Disappointment

Steve Blank

In the last few years Agile and “Continuous Deployment” has replaced Waterfall and transformed how companies big and small build products. Agile is a tremendous advance in reducing time, money and wasted product development effort – and in having products better match customer needs.

article thumbnail

Revenue Development

K9 Ventures

SneakerLabs’ first product was a Java-based chat server and client. I tell these stories to lay the groundwork for what I am going to call Revenue Development. We’re all familiar with Product Development, and thanks to the amazing Steve Blank and Eric Ries , Customer Development has become the mantra for so many startups.

Revenue 72
article thumbnail

Are You Putting Your Rock Star Customers To Work?

YoungUpstarts

Talented product developers. Customer content and engagement built rapid growth in the success of Intel ’s social media and Web-based marketing efforts, increasing “customer contacts” by a factor of tenfold and overall page views by 100x. If so, the business world is full of specialists who are all too eager to help.

Customer 154
article thumbnail

Lessons Learned: Just-In-Time Scalability

Startup Lessons Learned

Scalable systems are no exception - if your assumptions about how many customers youll have, or how they will behave are just a little bit wrong, you can wind up with a massive amount of wasted code. You can also download our presentation, " Just-In-Time Scalability: Agile Methods to Support Massive Growth."

article thumbnail

Lessons Learned: The one line split-test, or how to A/B all the time

Startup Lessons Learned

I usually use a "funnel report" that looks like this: Control Hypothesis A Hypothesis B Registered 1000 (100%) 1000 (100%) 500 (100%) Downloaded 650 (65%) 750 (75%) 200 (40%) Chatted 350 (35%) 350 (35%) 100 (20%) Purchased 100 (10%) 100 (10%) 25 (5%) In this case, you could run the report for any time period. Thanks for writing this article.