Remove Customer Development Remove Founder Remove Green Remove Management
article thumbnail

Lean Meets Wicked Problems

Steve Blank

Now at Imperial College Business School and Co-Founder of the Wicked Acceleration Labs , Cristobal and I wondered if we could combine the tenets of Lean (get out of the building, build MVPs, run experiments, move with speed and urgency) with the expanded toolset developed by researchers who work on Wicked problems and Systems’ Thinking.

Lean 295
article thumbnail

Twitter Link Roundup #170 – Small Business, Social Media, Design, Copywriting, Marketing And More

crowdSPRING Blog

Lean Business: Capacity Management, Overhead, and Your Business – [link]. Bad Customer Development Questions and How to Avoid My Mistakes – [link]. Money matters: why women founders struggle in Silicon Valley | The Verge – [link]. 25 Sustainable Green Business Card Samples for Inspiration – [link].

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

7 Customer Service Trends To Watch And Leverage In 2012

YoungUpstarts

by Richard Shapiro, founder and president of The Center For Client Retention ( www.tcfcr.com ). Providing exceptional customer service has long been seen as a competitive advantage. All of these changes actually underscore the importance of getting back to the basics of treating customers as individuals with unique needs.

Customer 154
article thumbnail

Lessons Learned: What does a startup CTO actually do?

Startup Lessons Learned

So what does CTO mean, besides just "technical founder who really cant manage anyone?" I always assumed I wouldnt manage anybody. Being a manager didnt sound fun - deep down, who really wants to be held accountable for other peoples actions? So I wound up learning the discipline of managing other people.

CTO 168
article thumbnail

Lessons Learned: The one line split-test, or how to A/B all the time

Startup Lessons Learned

For example, by making this button green, did more people click on it? That green button was part of a customer flow, a series of actions you want customers to complete for some business reason. It was actually my co-founder Will Harvey who taught me to present this data in the simple format weve discussed in this post.

article thumbnail

Lessons Learned: Achieving a failure

Startup Lessons Learned

I know of at least five former employees that went on to become startup founders. I myself didnt understand it until I had the opportunity to view that failure through the lens of the customer development theory. Labels: agile , customer development 5comments: William Pietri said.

article thumbnail

The new startup arms race (for Huffington Post)

Startup Lessons Learned

Luckily for the rest of us, he was able to find his path to a green card, and now employs 24 Americans in West Lafayette, Indiana. For example, over 25% of the technology companies founded between 1995-2005 had a key immigrant founder. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup?