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Lean Meets Wicked Problems

Steve Blank

Now at Imperial College Business School and Co-Founder of the Wicked Acceleration Labs , Cristobal and I wondered if we could combine the tenets of Lean (get out of the building, build MVPs, run experiments, move with speed and urgency) with the expanded toolset developed by researchers who work on Wicked problems and Systems’ Thinking.

Lean 294
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Your Product is Not Their Problem

Steve Blank

The conversation got interesting when I asked, “How are you going to describe the product to potential customers in the concrete industry?” For example, how were current and upcoming green building regulations on CO2 emissions affecting the concrete industry? How are they solving that problem today? (If

Product 429
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Watching My Students Grow

Steve Blank

It’s now been over 3 years since the team has left my classroom and I thought I’d share with you what the two founders, Jorge Heraud and Lee Redden, learned then and what they’re doing now. And they were absolutely convinced what the world needed was an auto-driving lawn mover for institutions with large green spaces.

Lean 272
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7 Customer Service Trends To Watch And Leverage In 2012

YoungUpstarts

by Richard Shapiro, founder and president of The Center For Client Retention ( www.tcfcr.com ). Providing exceptional customer service has long been seen as a competitive advantage. All of these changes actually underscore the importance of getting back to the basics of treating customers as individuals with unique needs.

Customer 154
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Amsterdam’s Rockstart Accelerator Sees Good First Year, Announces 2nd Edition

YoungUpstarts

Amsterdam-based startup accelerator Rockstart last year launched a program to find and support ten teams of startup founders in Europe. It recently announced the results of its incubator program – and the results look promising.

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Lessons Learned: The one line split-test, or how to A/B all the time

Startup Lessons Learned

For example, by making this button green, did more people click on it? That green button was part of a customer flow, a series of actions you want customers to complete for some business reason. It was actually my co-founder Will Harvey who taught me to present this data in the simple format weve discussed in this post.

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How We Fight – Cofounders in Love and War

Steve Blank

I often get asked about finding cofounders and I usually give the standard list of characteristics of what I look for in a founder. But Jessica Alter , Cofounder & CEO of FounderDating , pointed out that co founders did not mean two founders in the same room. Filed under: Customer Development , Family/Career/Culture.

Cofounder 329