1997 Customer Internet Software Review 
YoungUpstarts
MARCH 27, 2019
A sustaining innovation targets demanding, high-end customers with better performance than what was previously available. Because this strategy entails making a better product that they can sell for higher profit margins to their best customers, the established competitors have powerful motivations to fight sustaining battles.
Both Sides of the Table
SEPTEMBER 28, 2014
it is also the title of a fabulous book from Internet 1.0 by Michael Woolf that is worth any startup founder reading to get a sense of perspective on the reality warp that is startup world during a frothy market such as 1997-1999, 2005-2007 or 2012-2014. I call this “using your balance sheet as a strategic weapon.”
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The Startup Magazine
DECEMBER 26, 2017
Scholar and innovation expert Clayton Christensen explains it this way: A sustaining innovation targets demanding, high-end customers with better performance than what was previously available. When mainstream customers start adopting the entrants’ offerings in volume, disruption has occurred. And they have the resources to win.
crowdSPRING Blog
MARCH 22, 2018
A successful product quickly acquires new users/customers and delivers consistent value. It’s not surprising that companies with successful products grow their customer base, increase their revenues, and outperform competitors. So, what better way to learn than to study the products that have cracked the success code?
Hearpreneur
MARCH 15, 2019
Back in 1997, when I was a high school junior and my brother Evan was a freshman, we launched a local moving service called Meathead Movers. Our commitment to good ole’ fashioned customer service and dedicated work ethic instantly led to word-of-mouth referrals about the clean-cut, student-athletes’ impressive work.
YoungUpstarts
JULY 3, 2012
jeremys : Learn about the industry of online reviews from Yelp co-founder and CEO Jeremy Stoppelman. missrogue : Tara Hunt, CEO of Buyosphere, discusses her insight into customer service. DuncanWierman : Duncan Wierman, software CEO, shares his insight into creative online marketing. Foundations, Associations & Non-Profits.
Both Sides of the Table
JUNE 22, 2011
I know that most people who are close to them tend to deny their existence, as we saw in the great housing bubble of 2002-2007 and the dot com bubble of 1997-2000. The fact that today’s Internet bubble does not represent all companies does not disprove its existence. Ah, but today’s Internet companies have real revenue!
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