ReadWriteStart
OCTOBER 2, 2023
You’re getting more users, more traffic, and more demand. How do you keep up with the increasing demand? Scalability is the ability of a system to handle increasing demand without sacrificing performance, reliability, or user experience. You’ve put in the hard work, and it’s starting to take off.
Up and Running
AUGUST 16, 2021
This means customers will buy from brands that cater to their increasing demands for fine-tuning. Thus, proactively implementing the above 5 points will ensure that you cut your churn rate and entertain more happy and satisfied customers that keep coming back. Here are just a few methods to start collecting feedback: .
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Up and Running
APRIL 6, 2021
Social media is a Customer Success Manager’s dream tool. While obviously, building brand awareness and acquiring new customers is crucial, what businesses fail to do is pay attention to the churn. How does social media help manage churn? Social media is extremely crucial for any SaaS business.
Occam's Razor
NOVEMBER 24, 2009
Twitter is amongst new media channels that are challenging how we communicate, with whom we communicate and perhaps most fundamentally how we (Marketers) influence people. Sadly execution and analysis of these new social media channels has been hobbled by old world thinking. My new book Web Analytics 2.0 Twitter Analytics. Why be fake?
ConversionXL
NOVEMBER 5, 2020
The goal was simple: validate demand or move on. Churn rate was high for a service that many organizations saw as a “nice to have.” For example, after looking at the broader market, we saw that a service that helps marketers scale their video content was in demand. And so, the concept for a digital PR service was born.
ConversionXL
NOVEMBER 17, 2022
It involves collecting and measuring data from interactions with your website, ecommerce store, social media channels, and mobile apps to make decisions based on audience or user behavior. For instance, you might learn that traffic from social media increased 30% in Q2, but search traffic for the same period dropped off.
ConversionXL
NOVEMBER 22, 2022
new customer aquisition, conversion rate, and churn rate ). For example, if you want to see how a landing page contributes to your goal of increasing sales, conversion rate is a good metric to track. This makes it a good metric to measure brand awareness and demand. Traffic from social media platforms.
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