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The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

In a 2000 study found 68% of customers stop doing business with a company due to feeling like the company was indifferent towards them. Much of this success can be attributed to their acquisition campaigns that often combine humor with a serious tone that let you know they take pest control very seriously. image source. image source.

Retention 115
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How To Develop Your Customer Retention Strategy

ConversionXL

In a 2000 study found 68% of customers stop doing business with a company due to feeling like the company was indifferent towards them. Much of this success can be attributed to their acquisition campaigns that often combine humor with a serious tone that let you know they take pest control very seriously. image source. image source.

Retention 112
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article thumbnail

The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

In a 2000 study found 68% of customers stop doing business with a company due to feeling like the company was indifferent towards them. Much of this success can be attributed to their acquisition campaigns that often combine humor with a serious tone that let you know they take pest control very seriously. image source. image source.

Retention 105
article thumbnail

The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

In a 2000 study found 68% of customers stop doing business with a company due to feeling like the company was indifferent towards them. Much of this success can be attributed to their acquisition campaigns that often combine humor with a serious tone that let you know they take pest control very seriously. image source. image source.

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Conversion: The Most Important Internet Metric of All (Revisited)

abovethecrowd.com

Over 13 years ago, in March of 2000, I wrote a blog post titled “ The Most Powerful Internet Metric of All. ” The key thesis was this: if an Internet company could obsess about only one metric, it should be conversion. As such, it is time to pound the table again – conversion is by far the most powerful Internet metric of all.

Metrics 93
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What the Past Can Tell Us About the Future of Social Networking

Both Sides of the Table

The Bridge Between Online Services & The Internet: AOL. It was an online community like CompuServe and eventually started offering people dial-up access to the Internet for a monthly fee. AOL was controlled by one company and the Internet was distributed. AOL was closed, the Internet was open. And then came AOL.

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How to Build a Global Center of Innovation Excellence in Salzburg, Austria

Pascal's View

… First, we need to differentiate between whether Salzburg should prioritize the funding of entrepreneurs who are pursuing breakthrough innovation as opposed to incremental innovation. How can the Salzburg community come together to nurture ideas into startups and see these startups grow into globally relevant companies?

Austria 28