Evaluating The Viability Of AI In The Workplace
YoungUpstarts
DECEMBER 22, 2020
The company’s customer service chatbots can conduct natural, colloquial, real-time text exchanges with customers seeking to make returns, find lost orders, or inquire about products. A 2018 study by Oracle and research firm Future Workplace found that 93 percent of people would trust orders handed down by a robot. Bottom-line.
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