Steve Blank

JANUARY 6, 2014

This process forced companies to release and launch products by model years, and market new and “improved” versions. In the last few years Agile and “Continuous Deployment” has replaced Waterfall and transformed how companies big and small build products. The Old Days – Waterfall Product Development.

Continuous Deployment 329

Continuous Deployment Customer Agile Cloud 329

Steve Blank

SEPTEMBER 10, 2009

In future posts I’ll describe how Eric Ries and the Lean Startup concept provided the equivalent model for product development activities inside the building and neatly integrates customer and agile development. They never understood Market Type. Why does Market Type matter? Market Type changes everything.

Customer Development 196

Customer Development Developer Customer Silicon Valley 196

Startup Lessons Learned

NOVEMBER 7, 2008

Our goal is to find out whether customers are interested in your product by offering to give (or even sell) it to them, and then failing to deliver on that promise. If youre worried about disappointing some potential customers - dont be. Measure conversion rates. Eric -- This is a pretty interesting idea. Expo SF (May.

Demand 167

Demand San Francisco Lean Continuous Deployment 167

Startup Lessons Learned

MARCH 25, 2010

This is the first post that moves into making specific process recommendations for product development. Heres an excerpt: The Startups Rules of Speed - The Conversation - Harvard Business Review Every startup that achieves success eventually faces a critical moment — whether to speed up or slow down. Expo SF (May.

Software Review 141

Software Review San Francisco Lean Continuous Deployment 141

Steve Blank

OCTOBER 25, 2022

After the end of the day people gathered around the firepit for informal conversations. Understand whether the problem is immediately solvable, requires multiple minimum viable products to test several solutions, or needs more R&D. It was an amazing display of organizational esprit de corps.

Framework 389

Framework Distribution Channel Leadership 389

Startup Lessons Learned

JUNE 2, 2010

The Five Whys for Start-Ups - The Conversation - Harvard Business Review Root cause analysis and preventive maintenance are concepts we expect to see in a factory setting. And yet the key to startup speed is to maintain a disciplined approach to testing and evaluating new products, features, and ideas. Expo SF (May.

Technical Review 132

Technical Review San Francisco Lean Continuous Deployment 132

Startup Lessons Learned

OCTOBER 6, 2008

Lessons Learned by Eric Ries Monday, October 6, 2008 When NOT to listen to your users; when NOT to rely on split-tests There are three legs to the lean startup concept: agile product development , low-cost (fast to market) platforms , and rapid-iteration customer development. I think Drucker said it best.

San Francisco 128

San Francisco Lean Continuous Deployment Agile 128

Startup Lessons Learned

DECEMBER 16, 2009

For those whove heard it, it contains a length discourse on the subject of agile software development and extreme programming, including its weaknesses when applied to startups. As Im pontificating about agile, I see the name Kent Beck in my peripheral vision. Conversion optimization is a form of kaizen.

Lean 140

Lean San Francisco Continuous Deployment Startup 140

Startup Lessons Learned

JULY 29, 2009

I hope to show why lean and agile techniques actually reduce the negative impacts of technical debt and increase our ability to take advantage of its positive effects. Startups especially can benefit by using technical debt to experiment, invest in process, and increase their product development leverage.

Technical Review 168

Technical Review Software Review San Francisco Lean 168

Startup Lessons Learned

JUNE 22, 2009

Each has its own iterative process: customer development and agile development respectively. Some startups fail because the founders cant have this conversation - they either blow up when they try, or they fail to change because they are afraid of conflict. And how do you pick a new direction? Expo SF (May.

San Francisco 167

San Francisco Lean Continuous Deployment Agile 167

Street Smart Product Manager

NOVEMBER 2, 2014

Many of my free product help calls are about ways to pursue customer development and gather VOC, bootstrap new product efforts, and apply lean principles to product management activities. Long Live “Agile Conversations” The post RIP PRDs.

Agile 22

Agile Conversion Bootstrapping Lean 22

Startup Lessons Learned

APRIL 14, 2009

Their product definition fluctuates wildly – one month, it’s a dessert topping, the next it’s a floor wax. Their product development team is hard at work on a next-generation product platform, which is designed to offer a new suite of products – but this effort is months behind schedule.

Customer 167

Customer San Francisco Lean Hockey Stick 167

Steve Blank

JULY 29, 2013

Key attributes of an entrepreneur on a founding team are passion, determination, resilience, tenacity, agility and curiosity. They deal with the daily crisis of product development and acquiring early customers. Filed under: Customer Development , Family/Career/Culture. And what is critical is trust.

Cofounder 335

Cofounder Advisory Board Customer Development Leadership 335

Steve Blank

JUNE 25, 2009

They couldn’t keep up with the fast product development times that were enabled by using standard microprocessors. So their management teams were insisting that they OEM (buy from someone else) these products. The Customer is a Genius Then instead of talking about our products he segued the conversation into their products.

Technology 138

Technology Silicon Valley Fractional VPE Part-Time VPE 138

Startup Lessons Learned

JANUARY 7, 2010

Id be honored to have you join the conversation. The Conversation - Harvard Business Review For most of us, the phrase management science conjures up a decidedly non-entrepreneurial image, and for good reason. Read the rest at The Conversation - Harvard Business Review. Id be honored to have you join the conversation.

San Francisco 119

San Francisco Management Continuous Deployment Lean 119

Startup Lessons Learned

MAY 31, 2010

When I first encountered customer development , it was considered pure lunacy by mainstream entrepreneurs and VCs. Unfortunately, the video of our sllconf conversation is not online (due to technical problems), but we have a physical tape backup which we are endeavoring to get online soon.

San Francisco 133

San Francisco Lean Technical Review Software Review 133

Startup Lessons Learned

MARCH 17, 2009

Im excited that well get more than the usual few minutes of Q&A, so come with a healthy appetite for conversation. If you or your company is interested in sponsoring someone with a scholarship to travel to the expo and contribute to the conversation, please leave a comment or let me know. You heard me right. Expo SF (May.

Lean 76

Lean San Francisco Web Continuous Deployment 76

Startup Lessons Learned

SEPTEMBER 13, 2008

And then we would use that simple analytics system I mentioned to monitor the conversion rates of customers from each campaign. Those rates gave us a map that told us a lot about our customers; insights that proved stable even when the company grew orders of magnitude bigger. Expo SF (May.

SEM 164

SEM San Francisco Lean Continuous Deployment 164

Startup Lessons Learned

SEPTEMBER 15, 2008

I had the opportunity to pioneer this approach to funnel analysis at IMVU, where it became a core part of our customer development process. To promote this metrics discipline, we would present the full funnel to our board (and advisers) at the end of every development cycle. But where do those ideas come from in the first place?

San Francisco 166

San Francisco Lean Technical Review Continuous Deployment 166

steveblank.com

JULY 8, 2011

signup, upgrade, trial pricing Zuora – online subscription management FeeFighters – find the cheapest credit card processors HealPay – Collections made easy Customer Support Tender – support, knowledgebase tool for your site GetSatisfaction - conversations between companies / customers.

Software Review 110

Software Review Startup Silicon Valley Analytics 110

Startup Lessons Learned

APRIL 7, 2010

At least, not in the traditional sense of trying to squeeze every tenth of a point out of a conversion metric or landing page. Instead, we try to accelerate with respect to validated learning about customers. There are often counter-intuitive changes in customer behavior that depend on little details. and for which customer?

San Francisco 154

San Francisco Lean Metrics Design 154

Steve Blank

MARCH 11, 2015

More agile competitors are starting to eat into our business. I suggested the best place to start the conversation is with the 21 st century definition of a startup: A startup is a temporary organization designed to search for a repeatable and scalable business model. for new product development that emphasize immediate returns.

Widget 120

Widget Lean Business Model Metrics 120

Steve Blank

MAY 18, 2009

We agreed that all her founding CEOs seemed to have the same set of personality traits – tenacious, passionate, relentless, resilient, agile, and comfortable operating in chaos. Next, you have to deal with the daily crisis of product development and acquiring early customers. And that’s just to get started.

Founder 297

Founder Silicon Valley RSS China 297

Startup Lessons Learned

JANUARY 15, 2010

Two Ways to Hold Entrepreneurs Accountable - The Conversation - Harvard Business Review Way back when the money was doled out, the team made a compelling pitch about the large market that was going to adopt their new innovative product or service. Leave a comment or reply to someone else. Fostering that dialog is important.

Hockey Stick 105

Hockey Stick San Francisco Entrepreneur Lean 105

Startup Lessons Learned

MAY 14, 2009

The response so far has been nothing short of overwhelming, and I want to especially thank those of you who participated in the survey and customer validation exercise that helped shape this event. We changed our model to B2B and adopted Agile around 2002. For now, Id like to ask a favor. Expo SF (May.

Lean 60

Lean San Francisco Continuous Deployment Software Review 60

Startup Lessons Learned

AUGUST 8, 2009

When it becomes possible to build products "live" with customers, the cycle time changes and design becomes a much more dynamic process. We still struggle to create Firm software that is defect-free, and it still requires customer insight (and maybe some customer development) to discover what will Delight.

Software Review 87

Software Review Design Software San Francisco 87

Startup Lessons Learned

MARCH 29, 2010

The way forward requires getting everyone together in a room, and having a conversation about where were headed. My aspiration with the Lean Startup methodology has always been to provide such a framework, so that we have more intelligent conversations about what works and what doesnt for startups. Thats what this conference is for.

San Francisco 120

San Francisco Lean Continuous Deployment DC 120

Startup Lessons Learned

JANUARY 28, 2009

Most of all, I encouraged them to start talking to their most passionate customers and running some big experiments based on that feedback. I thought we were having a successful conversation. Because, unless you are working in an extremely static environment, your product development team is learning and getting better all the time.

San Francisco 79

San Francisco Lean Continuous Deployment DC 79

Startup Lessons Learned

JULY 3, 2009

Use some customer development to find out. The power of A/B testing is so under-exploited in product development, that Im trying new ways to explain its benefits. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Ive been there: is it me or my cofounder thats crazy?

Lean 60

Lean San Francisco Continuous Deployment Cofounder 60

Startup Lessons Learned

OCTOBER 28, 2008

If you find yourself getting asked non-key questions, try to use your answers to steer the conversation back to the key questions. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? No departments The Five Whys for Startups (for Harvard Business R. Expo SF (May.

San Francisco 128

San Francisco Lean Continuous Deployment DC 128

Startup Lessons Learned

DECEMBER 6, 2008

When youve mastered that, consider adding operations, customer service, marketing, product management, business development - the idea is that when the team needs to get approval or support from another department, they already have an "insider" who can make it happen. Expo SF (May.

San Francisco 74

San Francisco SCRUM Lean Continuous Deployment 74

Startup Lessons Learned

JUNE 5, 2009

For example, say that your business model calls for a 4% conversion rate – as ours did initially at IMVU. After a few months of early beta at IMVU, we discovered that our actual conversion rate was about 0.4%. That’s not too surprising, because our product was pretty bad in those days. Expo SF (May.

San Francisco 102

San Francisco Lean Continuous Deployment Startup 102

Startup Lessons Learned

MAY 7, 2009

He summarized that conversation well, so rather than re-tread that material, Ill quote it here: One thing that I was surprised to learn was that IMVU started out with continuous deployment. They were deploying to production with every commit before they had an automated build server or extensive automated test coverage in place.

Continuous Deployment 131

Continuous Deployment San Francisco Software Review Lean 131

Startup Lessons Learned

AUGUST 24, 2009

So I generally feel right at home in these conversations. When I reviewed a recent product development book, it immediately shot up to Amazon sales rank 300. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? My blog has over 14000 subscribers, for example. Is that a lot?

San Francisco 113

San Francisco Lean Technical Review Distribution 113

Startup Lessons Learned

APRIL 2, 2010

By all accounts, the conversation was a success. By all accounts, the conversation was a success. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? I certainly had a great time, and the early Twitter reactions seem positive. Of course, you can judge for yourself. Expo SF (May.

San Francisco 149

San Francisco Continuous Deployment Lean DC 149

Startup Lessons Learned

JANUARY 19, 2009

Given that most recruiting channels are pay-for-performance, its usually cheaper, too, because it has a lower conversion rate. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? If you want to expand your pool of available passive candidates, give a site like NotchUp a try. Expo SF (May.

Lean 140

Lean Hiring San Francisco Continuous Deployment 140

Startup Lessons Learned

MARCH 24, 2009

Each of those levers -- conversion rate, action/user, msgs/action, etc. -- are important when thinking about how and why users engage with your product. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Combining agile development with customer developm.

Metrics 88

Metrics San Francisco Lean Viral 88