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How to Turn First Time Customers Into Repeat Customers in 2021

Up and Running

Taking a proactive approach to collecting customer feedback ensures that you never stay too distant from what the community needs you to do, even if their expectations keep evolving with time. For instance, if your program enables rewarding customers who invite other buyers from their community, you will have more buyers — it’s that simple.

Customer 154
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Common B2B Challenges and How To Solve Them

ConversionXL

To do this we partnered with the RevGenius community to get a better understanding the challenges mature companies faced. Companies experience a high churn rate because of bad product adoption. For Opsfleet, we doubled down on the newsletter and the content for their Facebook community that generated inbound leads regularly.

B2B 150
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After Ringing the IPO Bell

Seeing Both Sides

Last week''s successful IPO of e-commerce giant Wayfair (market cap $3B) and this week''s impending IPO of Hubspot (if it prices in the range, market cap $600m) has many in the Boston tech community celebrating. They are not alone. Post-IPO, you will get hammered. The stock waxed and waned and Gail just kept executing.

IPO 39
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How to Craft (Or Pivot) Your Agency Value Proposition

ConversionXL

Churn rate was high for a service that many organizations saw as a “nice to have.” Bonus points if you can create a community that brings them together. This is your chance to present them with cold hard facts, which are most powerful when accompanied by third-party statistics and data. Image source ). Complication.

PR 120
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Turing Distinguished Leader Series: With Partner David Zhang, TVC

ReadWriteStart

It’s almost like the venture community is almost like an influencer bubble. . So they have about 60 million customers now, and they have a view of the net present value of each customer when they’re onboarding them and their models to show it. The churn rate increased, and then the stock plummeted by 70 percent.

Partner 132
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VCs eating our own dog food: Using technology and analytics to make better investments

David Teten

To learn more about this space, I suggest join an online community I co-founded, PEVCTech. . I use Google Drive to host my conference presentations , which are all embedded at teten.com. I previously posted a detailed presentation with sales technology tools useful for B2B sales. The 11 Steps of Investing in Private Companies.

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Is Your Startup Tracking the Right Metrics?

Up and Running

As you guys go out and are pitching investors, have gotten some investor money, as you guys really go out there talking to the investment community, whether it’s angel investors, whether it’s larger VC funds and VC firms, it’s going to get you a lot further if you can focus in on data. Sabrina: No, that’s KISSmetrics.

Metrics 84