Startup Lessons Learned
SEPTEMBER 11, 2009
Lessons Learned by Eric Ries Friday, September 11, 2009 The cardinal sin of community management Once you have a product launched, you will the face the joys – and the despair – of a community that grows up around it. This probably sounds illogical. After all, people rarely say they are mad because they are not being heard.
Austin Startup
AUGUST 18, 2010
I propose the following metric: inclusion at the South by South West (SXSW) Conference ! One promising direction involves leveraging established wiki techniques crowdsource raw data, in a way that supports collaboration over the structure and schema of the data as well as its values and instances. Mainstream for whom?
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Startup Lessons Learned
AUGUST 26, 2009
Ive written a little bit about the origins of Silicon Valley because I think its important for us to understand how we got here in order to make sure we preserve what is best about our community. The companies I spoke to all agreed that the community there was extremely supportive, especially in the critical ulta-early-stage.
Startup Lessons Learned
JANUARY 10, 2011
These dynamics harm startups at all stages, because they pressure founders to engage in “success theatre” – trying to make themselves look successful by general management standards by focusing on vanity metrics , product milestones, and whiz-bang demos. I'm hoping we'll get this hosted on a wiki soon.)
Startup Lessons Learned
OCTOBER 26, 2009
And, as you can see in my previous post on “ The cardinal sin of community management &# the feedback could be all over the map. But we had some super-active customers who would act as editors, collecting feedback from all over the community and synthesizing it into a report of the top issues. It was absolutely worth it.
Startup Lessons Learned
FEBRUARY 11, 2009
Heres the short version: hire people from the online communities that develop free software. Beyond the quality of the candidates themselves, Ive noticed three big effects of hiring out of free software communities: You can hire an expert in your own code base. Once youre part of the community, a big question is who to try and hire.
Startup Lessons Learned
JUNE 8, 2009
That’s because many of our reports feed us vanity metrics: numbers that make us look good but don’t really help make decisions. Yet even among those who have access to good actionable metrics, I’ve noticed a phenomenon that prevents taking maximum advantage of data. Too much of this data is non- actionable.
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