Startup Lessons Learned

SEPTEMBER 18, 2008

For companies in the early-adopter phase, you can play "the earlyvangelist game" whenever a customer turns out to be too mainstream for your product. Pick a similar product that they do use, and ask them "who was the first person you know who started using [social networking, mobile phones, plasma TV, instant messaging.]? So why you?

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San Francisco Lean Continuous Deployment DC 133

Startup Lessons Learned

MAY 27, 2009

Im going to be speaking on June 3rd at an event sponsored by the Technology Entrepreneurs Exchange (TeXchange), "the premier networking organization in Texas for business executives and entrepreneurs to meet, exchange ideas and share experiences." The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup?

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Startup Lessons Learned

FEBRUARY 22, 2009

I went to excellent public schools (so-called science magnets) that had computer classes, which meant they had networked computers that I could use. If we network them together, theyll answer each others questions and collaborate on projects we can hardly imagine. But I was also very lucky. Theyll take it from there.

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Programming San Francisco Lean Continuous Deployment 143

Startup Lessons Learned

JULY 29, 2009

For example, I’ve talked often about our belief that an instant messaging add-on product would allow IMVU to take advantage of a network effects strategy. Unfortunately, customers hated that initial product. Unfortunately, when we realized the product design was not what customers wanted, we had to pivot to a new product.

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Technical Review Software Review San Francisco Lean 168

Startup Lessons Learned

AUGUST 24, 2009

Unfortunately, this content-less decision-making process is inhibiting the ability of media companies to develop interesting new content at the very time when this supposed expertise should serve as their one true competitive advantage. When I reviewed a recent product development book, it immediately shot up to Amazon sales rank 300.

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San Francisco Lean Technical Review Distribution 113

Startup Lessons Learned

JUNE 15, 2009

Processes that, in the Industrial Age, were tightly scripted, with predictable outcomes, must in the Networked World, become adaptable, contextual, and focus on getting measurable (often surprising!) The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Thanks for the post, Eric.

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Continuous Deployment Software Review San Francisco Lean 167

Startup Lessons Learned

MARCH 11, 2010

Two Ways to Hold Entrepreneurs Accountable Beware of Vanity Metrics Im a little late on the cross-post, but hope youll enjoy it nonetheless. High-profile startup Friendster had first-mover advantage in the social networking space, but created openings for competitors when it could not scale to meet demand.

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San Francisco Continuous Deployment Lean DC 120

Startup Lessons Learned

OCTOBER 20, 2008

I also have to include this caveat: we werent purely a software company - we built telecom network devices, hw and sw. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Software Eng. here who spent a couple years in Eng. then five years in Product Mgt.

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Startup Lessons Learned

JUNE 23, 2009

The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Startup Visa update ► February (5) Kiwi lean startup + Australia next Why diversity matters (the meritocracy business) Beware of Vanity Metrics (for Harvard Business Rev. If youd like to reserve a spot, please RSVP.

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Lean San Francisco Continuous Deployment DC 74

Startup Lessons Learned

JANUARY 11, 2009

This model has not translated well to the world of social networking, because customers of social networks engage sites in a different way than customers of search engines. Social network page views are much more likely to be internally focused; ads are more of a distraction.

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San Francisco Social Network Lean Continuous Deployment 68

Startup Lessons Learned

JANUARY 27, 2009

For network-effects businesses, like Skype , just being on the network is enough to create value. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? No departments The Five Whys for Startups (for Harvard Business R. Startup Lessons Learned - the Conference (April 23.

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San Francisco Lean Continuous Deployment DC 148

Startup Lessons Learned

SEPTEMBER 19, 2009

Recently, hes been engaged in a customer validation exercise around a new concept for a political action-oriented social network. Recently, hes been engaged in a customer validation exercise around a new concept for a political action-oriented social network. When that concept didnt pan out, he decided to pivot.

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San Francisco Founder DC Washington 150

Startup Lessons Learned

JUNE 22, 2009

Each has its own iterative process: customer development and agile development respectively. Ive spoken in some detail about a specific pivot that we went through at IMVU , when we decided to abandon the instant messaging add-on concept, and switch to a standalone instant messaging network. It was painful.

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San Francisco Lean Continuous Deployment Agile 167

Startup Lessons Learned

OCTOBER 7, 2008

For example, if any of the mobile ad networks gets major traction, they may become a dominant way that people discover new apps. If the rating in the App Store is based on usage, I am sure those popular social networking applications are sure to be in the top and the hot seat always. The observation sounds strange.

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San Francisco Lean Retention SEM 68

Startup Lessons Learned

FEBRUARY 28, 2009

I used to think that investments in metrics were a form of waste. Customers dont care if you have good metrics, only if you have a good product. The only reason we learned the art of metrics-based decision making at IMVU was out of necessity. that justify decisions already made. I think it was $350 the next, and so on.

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San Francisco Continuous Deployment Lean DC 98

Startup Lessons Learned

OCTOBER 6, 2008

Lessons Learned by Eric Ries Monday, October 6, 2008 When NOT to listen to your users; when NOT to rely on split-tests There are three legs to the lean startup concept: agile product development , low-cost (fast to market) platforms , and rapid-iteration customer development. How did they do it? By listening to their users.

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San Francisco Lean Continuous Deployment Agile 128

Startup Lessons Learned

JULY 31, 2009

I hope people will use this to recruit and share jobs/candidates in their own networks, letting retweets etc. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? July 31, 2009 2:25 PM Eric said. I actually think the broadcast element of it is the least useful part. carry the word out wider.

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San Francisco Lean Startup Continuous Deployment 68

Startup Lessons Learned

APRIL 7, 2010

At least, not in the traditional sense of trying to squeeze every tenth of a point out of a conversion metric or landing page. Instead, we try to accelerate with respect to validated learning about customers. Even if it shows improvement in some micro metric, does that invalidate the overall design? Let me illustrate.

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San Francisco Lean Metrics Design 154

Startup Lessons Learned

SEPTEMBER 18, 2008

And in some markets its decisive, because of well-known network effects (as happened with Microsoft, eBay, and many others). But if your product category doesnt have strong network effects, word of mouth alone is not usually enough to fend off a competitor who also has a quality product. So what model will prevail on the iPhone?

Distribution 74

Distribution San Francisco Lean Continuous Deployment 74

Startup Lessons Learned

JULY 9, 2009

Could we have built the first college-based social network five years before Facebook ? The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Unfortunately, we were fixated on "building a real business" and never noticed that maybe students would want to share their profiles with each other.

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San Francisco Lean Continuous Deployment DC 94

Startup Lessons Learned

AUGUST 1, 2009

Not everything has to follow lean startup and customer development principles, and I write that as a devoted practitioner of both. It would be far more useful to discover how Apple really does develop their innovative products it rather than assume that they follow the principles that you and I espouse.

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San Francisco Lean Continuous Deployment DC 166

Startup Lessons Learned

MARCH 13, 2009

Do some Customer Development instead. Know what the success metrics are for the launch. Launching is about creating circles within circles (groups of people that connect) and social networking, word of mouth, and real-world advertising are all contributing factors. Help you raise money. But dont be too sure.

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San Francisco PR Lean Early Stage 168

Startup Lessons Learned

SEPTEMBER 5, 2008

Spray files across cheap disks on your network. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Startup Visa update ► February (5) Kiwi lean startup + Australia next Why diversity matters (the meritocracy business) Beware of Vanity Metrics (for Harvard Business Rev.

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Open Source San Francisco Continuous Deployment Lean 107

Startup Lessons Learned

SEPTEMBER 8, 2009

I started my last company with 100% off-shore resources because I could never have completed Customer Development at a reasonable cost of money or regulatory burden had I employed US Citizens. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup?

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Startup Lessons Learned

FEBRUARY 22, 2010

All the usual ideas are good ones: I support inviting more women to speak at conferences , the creation of women-centric networking events like Women 2.0 All the usual ideas are good ones: I support inviting more women to speak at conferences , the creation of women-centric networking events like Women 2.0

San Francisco 167

San Francisco Lean Sweden Continuous Deployment 167

Startup Lessons Learned

DECEMBER 7, 2008

When I entered the company, I realized that there were no process and I quickly applied what I know about agile software development. My responsibility at the time I joined the company was to develop a product that is to be deployed on a social network (hint hint, FB). I am basically a one-man shop.

Software Review 94

Software Review Technical Review Part-Time VPE San Francisco 94

Startup Lessons Learned

JANUARY 4, 2009

This is true of most web application servers, caches like memcached, and all of the network infrastructure that connects them. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Data storage is becoming a specialized function, delegated most often to relational databases.

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San Francisco Architecture Startup Database 151

Startup Lessons Learned

DECEMBER 16, 2008

Many viral products have flamed out over the years, able to capture large numbers of users, but proving transient in their value because they failed to engage customers for the long-term. Our goal is to understand the metrics, mechanics, and levers of engagement. Some of those affected customers decide to return to your product.

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Viral San Francisco Lean Continuous Deployment 140