Steve Blank

NOVEMBER 5, 2009

Unfortunately in early stage startups the drive for financing hijacks the corporate DNA and becomes the raison d’etre of the company. Chasing funding versus chasing customers and a repeatable and scalable business model, is one reason startups fail. What are Early Stage VC’s Really Asking? How many are there?

Customer Development 262

Customer Development Developer Customer Silicon Valley 262

Steve Blank

APRIL 10, 2009

Since every situation is unique, there is no perfect solution to any engineering, customer or competitor problem, and you shouldn’t agonize over trying to find one. An example of a reversible decision could be adding a product feature, a new algorithm in the code, targeting a specific set of customers, etc.

Silicon Valley 300

Silicon Valley RSS Startup Agile 300

Steve Blank

JUNE 11, 2009

Agile – you may find the real opportunities for your company was somewhere else. Passionate – is the company/product/customers the most important thing in your life? Yet for every founder there are 10-20 other employees who take the near-equivalent risks in joining an early-stage company. How quickly will you recover?

Cofounder 219

Cofounder Founder Silicon Valley Technical Cofounder 219

Steve Blank

JUNE 26, 2015

The first time a few brave corporate innovators tried to overlay the Lean tools and techniques that work in early-stage startups in an existing corporation, the result was chaos, confusion, frustration and ultimately, failure. Fast forward to today. We can adapt these startup tools for use inside the corporation.

Lean 120

Lean Management Business Model Incubator 120

Startup Lessons Learned

SEPTEMBER 14, 2008

Lessons Learned by Eric Ries Sunday, September 14, 2008 How to listen to customers, and not just the loud people Frequency is more important than talking to the "right" customers, especially early on. Youll know when the person youre talking to is not a potential customer - they just wont understand what youre saying.

San Francisco 131

San Francisco Customer Lean Continuous Deployment 131

Steve Blank

JUNE 25, 2009

Twenty eight years ago I was the bright, young, eager product marketing manager called out to the field to support sales by explaining the technical details of Convergent Technologies products to potential customers. These companies would take our computers and put their name on them and resell them to their customers.

Technology 138

Technology Silicon Valley Fractional VPE Part-Time VPE 138

Startup Lessons Learned

NOVEMBER 17, 2008

Lessons Learned by Eric Ries Monday, November 17, 2008 The four kinds of work, and how to get them done: part one Ive written before about some of the advantages startups have when they are very small, like the benefits of having a pathetically small number of customers. Talking to potential customers and competitors customers.

San Francisco 88

San Francisco Lean Continuous Deployment DC 88

Startup Lessons Learned

AUGUST 26, 2009

The companies I spoke to all agreed that the community there was extremely supportive, especially in the critical ulta-early-stage. Then, create an encouraging environment for early-stage companies. Provide early seed capital, and be the ones to make those introductions. And do your customer development.

San Francisco 113

San Francisco Silicon Valley Startup Continuous Deployment 113

Steve Blank

AUGUST 27, 2012

It was great to watch him embrace the spirit and practice of customer development. He was constantly in front of customers, listening, selling, installing and learning. I got to spend time inside his company while I was using their software to analyze early-stage ventures. And that’s where the problem was.

Founder 316

Founder Cofounder Advisory Board Burn Rate 316

Steve Blank

MARCH 7, 2012

The class is intensely and deliberately experiential to develop the mindset, reflexes, agility and resilience an entrepreneur needs to search for certainty in a chaotic world. The premise of the class is that startups, are not about executing a plan where the product, customers, channel are known. And do it in 8 weeks.

Lean 256

Lean Business Model Agile United States 256

YoungUpstarts

JANUARY 17, 2016

How they think and feel; their sense of community; and their appetite to share their opinions are all creating new paradigms for how any business, regardless of size, connects with its customers. According to our research, millennials ardently avoid calling customer service. Old school customer service rules haven’t changed.

Customer 100

Customer Singapore Advisory Board Asia 100

Startup Lessons Learned

JULY 30, 2009

A discounted price is available for early stage entrepreneurs and students. In 2002 I became exposed to the idea of “agile software development&# and subsequently was a first round investor in Rally Software which is now the market leader in Agile application lifecycle management software. Expo SF (May.

Lean 68

Lean San Francisco Continuous Deployment DC 68

Steve Blank

SEPTEMBER 13, 2010

I’ve been running our company, cycling through Customer Discovery and Validation and the board suggested that I was running out of bandwidth and needed some help in closing our initial orders. I thought our new Sales VP would be out in front helping us lead Customer Validation and help us find the Pivot. That was the plan.

Startup 312

Startup Business Model Customer Development Bandwidth 312

Steve Blank

JUNE 2, 2011

A revolution has taken hold as customer development and agile engineering reinvent the Startup process. Board meetings that guide startups haven’t changed since the early 1900’s. Startups now understand what they should be doing in their early formative days is search for a business model. Victor Hugo.

Silicon Valley 281

Silicon Valley Business Model Early Stage Venture Capital 281

Steve Blank

JUNE 1, 2011

As customer and agile development reinvent the Startup, it’s time to ask why startup board governance has not kept up with the pace of innovation. Board meetings that guide startups haven’t changed since the early 1900’s. Why don’t we have standards for what metrics VC’s want to see from their early stage startup teams?

Silicon Valley 290

Silicon Valley Business Model Venture Capital Balance Sheet 290

Steve Blank

JUNE 1, 2011

As customer and agile development reinvent the Startup, it’s time to ask why startup board governance has not kept up with the pace of innovation. Board meetings that guide startups haven’t changed since the early 1900’s. Why don’t we have standards for what metrics VC’s want to see from their early stage startup teams?

Silicon Valley 258

Silicon Valley Business Model Venture Capital Balance Sheet 258

Steve Blank

MAY 22, 2009

While one could argue that a trade show is just another demand creation activity akin to advertising or PR, trade shows are the closest eyeball-to-eyeball contact you’re company is going to have with customers, competitors and partners. Strong pre-show promotion will let your customers and prospects know about your exhibit.

Silicon Valley 128

Silicon Valley RSS California Customer Development 128

Startup Lessons Learned

JANUARY 2, 2009

We were even more embarrassed by the pathetically small number of customers we had, and the pathetically low amount of revenue we had earned so far. The core of the article is my first attempt to articulate the key metrics (in graph form) that I believe demonstrate customer value. Retention cohort analysis. Funnel averages over time.

San Francisco 60

San Francisco Tampa Continuous Deployment Lean 60

Startup Lessons Learned

FEBRUARY 7, 2013

BetaBrand building apparel MVPs and testing them quickly with targeted customer communities. Telecom O2 learning to move at the speed of the internet 500 Startups and their accelerated feedback loops on what works, and what doesn't work in early-stage investing. (Social entrepreneurs take note!) It's a big tent.

Lean 167

Lean Entrepreneur Agile San Francisco 167

Startup Lessons Learned

JUNE 9, 2009

benjaminjoffe : early adopters of buggy product are visionary customers, sometimes smarter than founders! goap #ericries InvisibleGaijin : #goap #leanstartup Eric Ries talks about importance of "visionary customers" in startup success. Startups need to spend time with these customers. Brilliant insight.

Lean 60

Lean San Francisco Japan Continuous Deployment 60

Startup Lessons Learned

AUGUST 8, 2009

Of course, its possible that after the product is shipped and customer feedback is solicited, the next product design might be different. Yet a huge class of modern software projects are being developed in a very different context. It should still be Firm, and still promote Delight for our current customers.

Software Review 87

Software Review Design Software San Francisco 87

Startup Lessons Learned

MARCH 4, 2009

Ive previously written about the advantages of having a pathetically small number of customers , and how to get started with customer segmentation. it seemed time to return to the subject of investigating who my customers are. Thats a common pattern to gaining customer insight. Customer knows they have a problem.

San Francisco 68

San Francisco Lean Continuous Deployment DC 68

Startup Lessons Learned

JUNE 5, 2009

That’s because the model is based on assumptions about customers that are totally unproven. If we already knew who the customer was, how they would behave, how much they would pay, and how to reach them, this wouldn’t be a disruptive innovation. The solution is to change our focus from outputs to inputs. If it costs $0.10

San Francisco 102

San Francisco Lean Continuous Deployment Startup 102

ReadWriteStart

JUNE 13, 2011

As customer and agile development reinvent the startup, it's time to ask why startup board governance has not kept up with the pace of innovation. Board meetings that guide startups haven't changed since the early 1900's. Why don't we have standards for what metrics VCs want to see from their early stage startup teams?

Silicon Valley 117

Silicon Valley Balance Sheet Metrics Early Stage 117

Steve Blank

SEPTEMBER 14, 2017

There was no burden on those who proposed a new idea or technology to talk to customers, build minimal viable products, test hypotheses or understand the barriers to deployment. Who are the customers? Horizon 2 ideas extend a company’s existing business model and core capabilities to new customers, markets or targets.

Incubator 312

Incubator Curation Engineer Government 312

Steve Blank

JUNE 22, 2009

The original Hewlett Packard which made test and measurement products was spun-out and renamed Agilent. Agilent is a $5.8 Technology changes, culture changes, customer needs change, more agile competitors emerge, etc. The remaining company kept the Hewlett Packard name and focussed on computers.

Silicon Valley 164

Silicon Valley RSS California Agile 164

Steve Blank

NOVEMBER 2, 2009

For those of you who have been following the discussion, a Lean Startup is Eric Ries ’s description of the intersection of Customer Development , Agile Development and if available, open platforms and open source. And most startup code and features end up on the floor as customers never really wanted them.

Lean 244

Lean Silicon Valley Startup RSS 244

Startup Lessons Learned

APRIL 17, 2010

Three premier early-stage venture investors have joined forces to sponsor the event: Baseline , Floodgate , and First Round Capital. Three premier early-stage venture investors have joined forces to sponsor the event: Baseline , Floodgate , and First Round Capital. Expo SF (May.

San Francisco 107

San Francisco Romania Cleveland South Africa 107

Steve Blank

NOVEMBER 12, 2009

Rather than a traditional VC pitch I suggested that they do something unconventional and tell the story of their journey in Customer Discovery and Validation. The heart of the Cafepress presentation is the “ Lessons Learned from our Customers ” section. Your “Customer Development Process&# has really resonated for me.

Venture Capital 209

Venture Capital Silicon Valley RSS Hockey Stick 209

Startup Lessons Learned

FEBRUARY 24, 2009

I liked the flattering Venture Hacks commentary so much Ill just quote it: Many founders believe that early stage startups are endeavors of execution. The customer is known, the product is known, and all we have to do is act. He believes that many early stage startups are labors of learning. Expo SF (May.

Lean 74

Lean San Francisco Continuous Deployment DC 74

Startup Lessons Learned

MARCH 13, 2009

Lessons Learned by Eric Ries Friday, March 13, 2009 Dont launch Heres a common question I get from startups, especially in the early stages: when should we launch? Marketing launch) Make a new product available to customers in the general public. Do your customers really read TechCrunch? If not, do not launch there.

San Francisco 168

San Francisco PR Lean Early Stage 168

Startup Lessons Learned

NOVEMBER 19, 2008

When I first wrote about the advantages of having a pathetically small number of customers , I only had 5 subscribers. Of course, 1000 customers is pretty pathetically small too. Its also time to start thinking about customer segments. Do you have a particular set of early adopters that share some common traits?

San Francisco 60

San Francisco Lean Continuous Deployment DC 60

Startup Lessons Learned

JUNE 12, 2009

I believe this is part of what made the first workshop such a success - the people in the room were visionary customers who therefore came ready to work, not just to be entertained (by contrast with what I see at some of my speaking engagements). The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup?

Lean 60

Lean Programming San Francisco Continuous Deployment 60

Steve Blank

MAY 18, 2009

We agreed that all her founding CEOs seemed to have the same set of personality traits – tenacious, passionate, relentless, resilient, agile, and comfortable operating in chaos. Founding a company is a sheer act of will and tenacity in the face of immense skepticism from everyone – investors, customers, friends, etc.

Founder 297

Founder Silicon Valley RSS China 297

Steve Blank

JANUARY 21, 2010

Yet at their early stages, they are not small versions of larger established companies. What lies ahead, however, is a different set of challenges: finding the new set of mainstream customers on the other side of the chasm and managing the sales growth curve. Scalable Startups at Adolescence. Planning is another key distinction.

Agile 120

Agile Development Team Review Leadership Merger 120

Steve Blank

NOVEMBER 25, 2013

Teams use the Lean Startup toolkit: the Business Model Canvas + Customer Development process + Agile Engineering. These three tools allow startups to focus on the parts of an early stage venture that matter the most: the product, product/market fit, customer acquisition, revenue and cost model, channels and partners.

Oakland 326

Oakland Incubator Lean Metrics 326

Steve Blank

FEBRUARY 18, 2010

After I retired, I began teaching Customer Development , a theory of how to reduce early stage risk in entrepreneurial ventures. Agile Opportunism – Entrepreneurial DNA……………… 5. Raising Money Using Customer Development……… 47. Startup Culture.

Silicon Valley 202

Silicon Valley Customer Development IP Developer 202