Remove Analytics Remove Conversion Remove Lead Generation Remove Retention
article thumbnail

How to Track and Improve Ecommerce Customer Acquisition Effectiveness

ConversionXL

There’s more to ecommerce customer acquisition than increasing checkout conversion rates. You can break it down into three broad stages: Lead generation (attracting leads toward your business) Nurturing those leads toward buying decisions (engaging those leads through your content) Converting them into customers (convincing them to buy).

article thumbnail

What Does the Future Hold for Conversion Optimization?

ConversionXL

Similarly, conversion optimization moves quickly. Conversion is expanding beyond just the core user experience. Similarly, it helps to have a unified view of conversion optimization to help you approach every avenue of optimization – from product to communications and call centers to landing pages and more.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

What Your Sales Team Really Needs from Young Executive Leadership

YoungUpstarts

Lead generation technology is a great way to uncover more qualified leads , since it helps automate the process for the team. It helps your team easily filter through leads based on their target audience, and recognize the leads that are most likely to result in sales. Why should the CEO be involved?

article thumbnail

How to Turn First Time Customers Into Repeat Customers in 2021

Up and Running

According to research conducted by Bain & Company, an increase in customer retention of a mere 5% can potentially increase a brand’s profitability by nearly 95%. The best part is that they’re more conversational and far more accessible than email support. Live chat is the most tried and tested means to offer real-time support.

Customer 154
article thumbnail

6 Customer Journey Mapping Examples: How UX Pros Do It

ConversionXL

The answers from our conversation are as follows: Q. Finland-based Leadfeeder is a top (Google) analytics tool that shows the companies that visit your website. Their customer journey maps the following path from Discovery to Sales, and Retention. ” Here’s an example of their model: Phone Repair CJM Screenshot.

Customer 130
article thumbnail

Are You Putting Your Rock Star Customers To Work?

YoungUpstarts

Even PhD analytics eggheads. SAS Canada “customer champions” helped the firm restore declining customer retention rates—which had fallen as low as the mid-80s percent — back to the firm’s traditional high retention rates of 97-98 percent. If so, the business world is full of specialists who are all too eager to help.

Customer 154
article thumbnail

9 Lessons Learned from Running a CRO Agency

ConversionXL

Offer conversion optimization services? My advice: referrals are great, but have another lead generation channel as well. Conversion optimization doesn’t align with small business. We have the PXL prioritization model and the ResearchXL conversion research framework – both widely adopted in the industry.