Remove B2C Remove Business Model Remove Cost Remove Retention
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Conversion, retention and churn benchmarks

VC Cafe

Understanding the benchmarks on conversion, retention, and churn for your business is therefore critical. Retention : The percentage of customers who continue to use a product or service after a certain period of time, typically measured over weeks, months, or years.

Retention 109
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2023-2024 B2B SaaS Benchmarks

VC Cafe

Net Revenue Retention (NRR) Definition: NRR measures the percentage of recurring revenue retained from existing customers over a given period, considering upgrades, downgrades, and churn. Customer Acquisition Cost (CAC) Definition : CAC is the total cost of acquiring a new customer, including marketing and sales expenses.

B2B 78
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Is Your SaaS Go-to-Market Strategy Tsunami-Proof?

ConversionXL

The Three Tidal Waves Coming for Your SaaS Business. This isn’t limited to the B2C space. Just take a look at these three channels: Facebook : 171% Increase in Cost per Thousand Impressions, or CPM ( 2017 ). If you have high churn in your SaaS business, this tidal wave may be lethal. The sales-led GtM strategy.

Marketing 289
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Pitch Deck Month: “Is It Working?” (aka the “Traction” Slide)

View from Seed

For consumer companies this is usually around user acquisition, engagement, and retention. If in the long run your B2C business is likely to have an ad-based revenue model, the ability to acquire a large number of users at zero or extraordinarily low cost is critical. Once you cross the chasm of launching v1.0,

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9 Things You Should Know About Social Login & CRO

ConversionXL

On the other hand, Easytobook , a B2C company, had 1.5 It seems that B2C companies might benefit far more from social login than B2Bbut even that seems to depend on a company’s expectations. More detailed and reliable data allows you to tailor your business model, monitor trends and measure how they might impact future demand.

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Social Login and CRO: 9 Things You Should Know

ConversionXL

On the other hand, Easytobook , a B2C company, had 1.5 It seems that B2C companies might benefit far more from social login than B2B, but even that seems to depend on a company’s expectations. More detailed and reliable data allows you to tailor your business model, monitor trends, and measure how they might impact future demand.

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Why revenue shouldn’t be your North Star Metric

VC Cafe

There are of course exceptions, mainly in the B2C world, like Waze, which sold to Google for $1.4 Revenue doesn’t measure sales efficiency – you can hit a revenue target but the question is at what cost? billion with zero revenues, or Whatsapp, that sold to Facebook (aka Meta) for $19 billion with little or no revenue.

Metrics 179