Steve Blank

NOVEMBER 2, 2009

For those of you who have been following the discussion, a Lean Startup is Eric Ries ’s description of the intersection of Customer Development , Agile Development and if available, open platforms and open source. The Customer Development process (and the Lean Startup) is one way to do that.

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Steve Blank

SEPTEMBER 17, 2009

This post describes a solution – the Customer Development Model. In future posts I’ll describe how Eric Ries and the Lean Startup concept provide the equivalent model for product development activities inside the building and neatly integrates customer and agile development.

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Steve Blank

NOVEMBER 4, 2021

Lean Methodology consists of three tools designed for entrepreneurs building new ventures: The Business Model Canvas – to write down all the hypotheses about a new business; Customer Development – a process for testing those hypotheses outside the building; Agile Engineering – to rapidly build minimal viable products to test product/market fit.

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Steve Blank

JUNE 3, 2009

Reducing Risk – Simulation versus Customer Development If you remember the first part of this discussion, startups face two types of risk; invention risk and/or customer/market risk. The Customer Development Process I teach and write about is designed to do just that. However, for the Web 2.0

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Steve Blank

JUNE 8, 2009

In the last three posts, we drew the relationship of market risk and invention risk with vertical markets and pointed out verticals where customer development would be useful. In contrast to simply executing your business plan, the Customer Development process is built on low-cost and continuous learning and iterating.

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Steve Blank

SEPTEMBER 10, 2009

In future posts I’ll describe how Eric Ries and the Lean Startup concept provided the equivalent model for product development activities inside the building and neatly integrates customer and agile development. Is there some defining factor that easily distinguishes the difference? Sounds like handspring.

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Steve Blank

NOVEMBER 12, 2009

The presentation didn’t have a single word about Lean Startups or Customer Development. Reply Dan Hodgins , on November 13, 2009 at 1:12 am Said: Hi Steve, Just listened to your “Retooling Early Stage Development&# for about the 10th time tonight as I was cleaning my room. Your results may vary.

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Steve Blank

APRIL 10, 2009

Customer Development ) to help you quickly recognize and reverse any incorrect decisions. Customer Development) to help you quickly recognize and reverse any incorrect decisions.&# Reply Lots of low cost experiments « Open Ambition , on April 22, 2009 at 8:58 am Said: [.] That’s why startups are agile.

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Steve Blank

APRIL 20, 2009

Berkeley Haas Business School was courageous enough to give me a forum teach the Customer Development Methodology. An interesting phenomena of the 1920s that illustrates the fragility and cost of vacuum tubes is the “Reflex Receiver&# design methodology.

Silicon Valley 270

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Steve Blank

OCTOBER 31, 2014

Creating a vertically oriented regional ecosystem is a pretty amazing accomplishment for any country or industry. Trip 1 to China to understand manufacturing landscape, potential partners and rough cost of goods. to understand distribution channel landscape, potential partners and rough cost of customer acquisition.

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Steve Blank

OCTOBER 8, 2009

Marketing is Heard From Engineering was discussing how sophisticated the graphics portion of our computer should be, debating cost and time-to-market tradeoffs of arcane details such as double-buffering, 24 versus 32-bits of color, alpha channels, etc. Customer development isn’t just for [.] Getting out of the building.

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Steve Blank

OCTOBER 12, 2009

At first only the national laboratories and the largest companies could afford to buy supercomputers, (the Cray-1 cost ~$9 million) but over time scientists and researchers were also starting to use them. Ardent 3: Supercomputer Porn « Steve Blank (tags: customer-development product-management startup) [.]

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Steve Blank

JULY 30, 2009

Unfortunately most startups learn this by going through the “Fire the first Sales VP&# drill: You start your company with a list of potential customers reading like a “who’s who&# of whatever vertical market you’re in (or the Fortune 1000 list.) Your board nods sagely at your target customer list.

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Steve Blank

MARCH 25, 2009

Was the company attempting to be a low cost provider by introducing cheaper products to an existing market? While we sometimes cut the price of graphics boards, it was only because we offered our customers no compelling reasons to buy one that was priced equivalently to the market share leaders. No, not really.

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Steve Blank

JUNE 25, 2009

Computer hardware companies were faced with their customers asking for low-cost (relatively) desktop computers they had no experience in building. The answer depends on your answer to two questions: which step in the Customer Development process are you on? what Market Type is your startup?

Technology 138

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Steve Blank

JULY 2, 2009

Thanks for sharing the lessons you’ve learned, especially the ones where the cost is measured in years. If you are entrepreneur with a solid business that actually makes money you would know that VC has the highest cost of capital imaginable and would find better options.

Silicon Valley 120

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Steve Blank

APRIL 9, 2009

It will cost you your job.” By accountable I meant, “we agreed on a delivery date, and between now and the delivery date it’s OK if you ask for help because you’re stuck, or something happened outside of your control. But do not walk into my office the day something was due and give me an excuse. That kind of accountable.

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Steve Blank

MARCH 19, 2009

Waiting for images to move around the screen were not only driving them crazy, but costing them money. Performance over price : In fact, for over half of these customers performance was even more important than price! (If And by more than anything, I mean that the word performance came up time and again from these professionals.

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SVPG

AUGUST 30, 2013

This is not a new technique, but you may recognize it as the foundation of Customer Discovery and Customer Development. I''m talking about the power of a happy, reference customer. First, let''s be clear what it means to be a reference customer. Make no mistake about it: everything depends on strong products.

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Steve Blank

MAY 11, 2009

In less than a month they designed a low-cost video-capture board that plugged into the Mac and allowed you to connect a video camera and VCR. A month or two before the QuickTime public announcement in May, the SuperMac hardware engineers (who had a great relationship with the QuickTime team at Apple) started a “ skunk works ” project.

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Startup Lessons Learned

OCTOBER 5, 2009

Or, if it really was prevented, what was the opportunity cost of choosing to prevent it ahead of time? And in most situations, there is significant cost involved in negotiating over the right estimates to plug in. One way to evaluate this fear is to spend time on analysis: how many customers will be affected?

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Steve Blank

MAY 15, 2009

Paul Henderson , on May 15, 2009 at 10:37 pm Said: A boot-strapping startup I once worked with was actually doing some real customer development and making real money from real customers for their early, ugly product. Are his costs in control? Stay hungry, stay lean. Lessons Learned N ew buildings are a distraction.

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Steve Blank

AUGUST 24, 2009

These poor miserable people who insist in making money at the cost of others, deserve our compassion, not emulation The real success I believe is leading a happy life and to hopefully provide for your worldly needs and those of your dependents. Being miserable in a big house is never better than being happy in a small one!

Silicon Valley 184

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Steve Blank

AUGUST 17, 2009

Stanford had a Customer Development loop going on inside their own lab. The discoveries in tube and circuit research suggested new electronic intelligence and countermeasure techniques and systems; in turn the needs of the Applied Lab pushed tube and circuit development.

Silicon Valley 142

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Steve Blank

JUNE 15, 2009

Filed under: Customer Development , Family/Career , Technology | Tagged: Steve Blank , Entrepreneurs , Tips for Startups « Am I a Founder? Not enough people understand the emotional cost of being a start-up founder. The Adventure of a Lifetime. Girlfriends, wives, and moms will think you are a madman.

Entrepreneur 276

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Steve Blank

APRIL 6, 2009

If you are a practitioner of Customer Development, ESL was doing it before most us were born. Gorbachev, now the Soviet Premier, had to grapple with the spiraling cost of military systems that weren’t amortized by consumer purchases. If you’re an entrepreneur, ESL is the most important company you’ve never heard of.

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steveblank.com

JULY 8, 2011

Reply steveblank , on September 16, 2009 at 7:00 pm said: Greg, The Google Group “Lean Startup Circle&# at [link] is a wonderful repository of Customer Development/Lean Startup success and failure. It’s more reference material. Thus, these pages. I’ll add more as time goes on.

Software Review 110

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Steve Blank

MAY 18, 2009

He welcomed us by screaming, “Do you know how much it costs every minute this line is down.&# One day, I was at the Ford Wixom auto assembly plant training my replacement and I was at met at the door by an irate plant manager. the manager followed us still yelling. Let me know what you think. Comments and brickbats welcomed.

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Startup Lessons Learned

JANUARY 4, 2009

For example, Friendster was famously vertically partitioned at one time in its growth curve. This has two major drawbacks: the central directory can become a single point of failure, and there is a performance cost for having to consult the directory ever time you want to access data anywhere in the cluster. Key-based partitioning.

San Francisco 151

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Steve Blank

APRIL 27, 2009

In all the Germans had over 7,500 radars dedicated to tracking and killing the allied bombers. Each allied bombing mission lost 2-20% of their planes. Bomber crews had to fly 25 missions to go home. The German objective was to make strategic bombing too costly for the Allies to continue.

Silicon Valley 180

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Steve Blank

SEPTEMBER 28, 2009

She said, “Dad, one of the great things you and Mom did was never tell us how much things cost.” Now that I’m older, I’m starting to know what things cost. It was something I never thought about, and when I first heard it I thought it was a terrible thing to have taught her. For a minute it was a pretty depressing thought for a parent.

North Carolina 143

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Steve Blank

AUGUST 27, 2009

This series of posts is a brief explanation of how we’ve evolved from Product Development to Customer Development to the Lean Startup. The Product Development Diagram Emerging early in the twentieth century, this product-centric model described a process that evolved in manufacturing industries.

Silicon Valley 260

Silicon Valley Product Startup Product Development 260

Steve Blank

AUGUST 20, 2009

Resegmentation means these startups are trying to lure some of the current or potential customers away from incumbents by either offering a lower cost product, or by offering features that appealed to a specific niche or subset of the existing users. Me – “Have you used Company x’s product? We’re about to ship next week.”

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Startup Lessons Learned

AUGUST 24, 2009

As the costs of production fall, it’s getting easier and easier to send in a proposal or even a complete work. user-generated content) can increase liquidity and decrease distribution costs (notably talent search and evaluation), there are certain individuals whose opinions will count for more than the simple votes of the masses.

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Steve Blank

OCTOBER 1, 2009

Sloan put in place GM’s management accounting system (borrowed from DuPont) that for the first time allowed the company to: 1) produce an annual operating forecast that compared each division’s forecast (revenue, costs, capital requirements and return on investment) with the company’s financial goals.

Silicon Valley 156

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Steve Blank

APRIL 2, 2009

As a private company you can decide that winning at all costs is your culture. You can decide that coming in first at all costs is your culture. Think through if you want to win at any cost. (I It’s the decisions that you make that might cost you an order, a sale or a higher stock price. And we decided not to.

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David Teten

SEPTEMBER 23, 2017

Sources like Crunchbase , Angel List , and Seed Invest even give this data away for free or very low cost. The VC Software Stack — the Untouched Vertical. Advances in machine learning, specifically natural language processing, have made generating these baseline, aggregate datasets possible, at scale, with high accuracy.

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