Steve Blank

NOVEMBER 5, 2009

Chasing funding versus chasing customers and a repeatable and scalable business model, is one reason startups fail. Chasing funding versus chasing customers and a repeatable and scalable business model, is one reason startups fail. Are there customers for what you are building? Is there a profitable business model?

Customer Development 262

Customer Development Developer Customer Silicon Valley 262

Steve Blank

MAY 14, 2012

The excerpts, which appeared first at Inc.com , highlight the Customer Development process, best practices, tips and instructions contained in our book. ———– Whether your venture is a new pizza parlor or the hottest new software product, beware: These nine flawed assumptions are toxic.

Balance Sheet 335

Balance Sheet Business Model Customer Development Metrics 335

Steve Blank

NOVEMBER 18, 2010

In an existing company with existing customers you 1) understand the customers problem and 2) since you do, you can specify the entire feature set on day one. But startups aren’t large companies, but for decades VC’s insisted that startups organize and plan like they were. The Revenue Plan – The Third Fatal Assumption.

Burn Rate 247

Burn Rate Management Business Model Customer Development 247

Steve Blank

AUGUST 27, 2009

This series of posts is a brief explanation of how we’ve evolved from Product Development to Customer Development to the Lean Startup. The Product Development Diagram Emerging early in the twentieth century, this product-centric model described a process that evolved in manufacturing industries.

Silicon Valley 260

Silicon Valley Product Startup Product Development 260

Steve Blank

MARCH 11, 2015

That means in their core business, large companies have a series of knowns. They’ve found product/market fit (what products customers want to buy). They’ve learned the best distribution channel to get the product from their company to the customer. and how to price the product.

Widget 120

Widget Lean Business Model Metrics 120

Steve Blank

MARCH 4, 2014

These groups are adapting or adopting the practices of startups and accelerators – disruption and innovation rather than direct competition, customer development versus more product features, agility and speed versus lowest cost. Big Companies versus Startups: Durant versus Sloan Business Model versus Business Plan'

IRR 335

IRR Startup Business Model Agile 335

Steve Blank

MAY 7, 2009

I hate business plan competitions. I Love Business Plan Competitions I had a breakfast with a friend who has founded a few companies in Thailand and started the New Ventures Program at one of their universities. For all the reasons why business plan competitions are wonderful for students from outside the U.S.,

Business Plan 140

Business Plan Silicon Valley RSS Venture Capital 140

Steve Blank

MARCH 1, 2010

Trading emails with a startup CEO building an iPhone app, I asked him why potential customers would buy his product. It’s Part of the Plan. While most investors don’t actually read your business plan for a first meeting, a summary of your competitive analysis usually ends up as a slide or two in your PowerPoint presentation.

Customer Development 259

Customer Development Metrics Differentiation Engineer 259

Steve Blank

JUNE 8, 2009

In the last three posts, we drew the relationship of market risk and invention risk with vertical markets and pointed out verticals where customer development would be useful. In contrast to simply executing your business plan, the Customer Development process is built on low-cost and continuous learning and iterating.

Vertical 122

Vertical Silicon Valley RSS Marketing 122

Startup Lessons Learned

JANUARY 12, 2010

For the many entrepreneurs that send me cold emails asking for me to review a business plan or answer a strategic dilemma: Im much more likely to answer if youve already tried getting an answer on the mailing list. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup?

Lean 146

Lean San Francisco Wiki Startup 146

Steve Blank

MARCH 15, 2011

By now the nine teams in our Stanford Lean LaunchPad Class were formed, In the four days between team formation and this class session we tasked them to: Write down their initial hypotheses for the 9 components of their company’s business model (who are the customers? what’s the product? what distribution channel?

Business Model 236

Business Model Nebraska Peru Germany 236

Startup Lessons Learned

SEPTEMBER 8, 2008

We just had our app support a few tens of thousands of customers, and it did well. Some combination of the dot-com crash and a just terrible business plan prevented us from having to take our scalability problems to the next level. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup?

San Francisco 68

San Francisco Technology Continuous Deployment Lean 68

Startup Lessons Learned

JANUARY 2, 2009

We were even more embarrassed by the pathetically small number of customers we had, and the pathetically low amount of revenue we had earned so far. The core of the article is my first attempt to articulate the key metrics (in graph form) that I believe demonstrate customer value. Retention cohort analysis. Funnel averages over time.

San Francisco 60

San Francisco Tampa Continuous Deployment Lean 60

Steve Blank

NOVEMBER 1, 2010

With an out-of-this-world business plan. When it was spun out as a a separate company, Iridium’s 1990 business plan had assumptions about potential customers, their problems and the product needed to solve that problem. A Business Plan Frozen in Time. It is death in a rapidly changing business.

Business Plan 335

Business Plan Customer Business Model Customer Development 335

Startup Lessons Learned

JUNE 5, 2009

No matter how low we make the revenue projections for this new product, it’s extremely unlikely that they are achievable. That’s because the model is based on assumptions about customers that are totally unproven. Certainly venture-backed startups don’t have this luxury – every business plan has a model in it.

San Francisco 102

San Francisco Lean Continuous Deployment Startup 102

Steve Blank

NOVEMBER 2, 2009

For those of you who have been following the discussion, a Lean Startup is Eric Ries ’s description of the intersection of Customer Development , Agile Development and if available, open platforms and open source. And most startup code and features end up on the floor as customers never really wanted them.

Lean 244

Lean Silicon Valley Startup RSS 244

Startup Lessons Learned

OCTOBER 23, 2013

Stickiness, Ben and Alistair say, is where people move on too quickly--they don’t make sure they really have a product that has the right features and functionality to meet their customers’ needs. While many of the organizations were technical, we also spoke to big non-tech companies, and smaller businesses like restaurant owners.

Analytics 167

Analytics Lean Widget Metrics 167

Startup Lessons Learned

DECEMBER 14, 2009

Lessons Learned by Eric Ries Monday, December 14, 2009 Business ecology and the four customer currencies Lately, I’ve been rethinking the concept of “business model&# for startups, in favor of something I call “business ecology.&# Let’s begin with the four customer currencies.

Customer 156

Customer San Francisco Viral Lean 156

Startup Lessons Learned

OCTOBER 19, 2009

Unfortunately, after months or even years of development, many companies discover that customers arent willing to buy their new wares. Thats why some entrepreneurs are trying another approach to product launches: marketing a product online before spending much on research and development or inventory.

San Francisco 137

San Francisco Product Lean Continuous Deployment 137

SoCal CTO

DECEMBER 1, 2010

It’s Easy to Be Great…It’s Hard to Be Consistent - Software By Rob , November 4, 2010 No link from TechCrunch, write-up on Mashable, mention by Leo Laporte, or Tweet by Ashton Kucher is going to make your business. love to find great products and services made by entrepreneurs who are trying to change the world. same as the old boss.

Technical Review 175

Technical Review Technology Product CTO Hire 175

Startup Lessons Learned

OCTOBER 6, 2008

Lessons Learned by Eric Ries Monday, October 6, 2008 When NOT to listen to your users; when NOT to rely on split-tests There are three legs to the lean startup concept: agile product development , low-cost (fast to market) platforms , and rapid-iteration customer development. However, that cant be the end of the story.

San Francisco 128

San Francisco Lean Continuous Deployment Agile 128

Startup Lessons Learned

SEPTEMBER 3, 2009

Ali G meets with business leaders and investors on Wall Street to learn how to create a new company around a new product idea. After some general lessons, he then proposes his first product idea, complete with flip charts, business plan, and marketing plan. Read the rest (and be sure to watch the videos).

San Francisco 104

San Francisco DC Continuous Deployment Lean 104

Up and Running

MAY 23, 2016

Step 1: Start with a lean plan. Instead of sitting down to write a 40-page business plan, start with a one-page pitch. It’s the fastest way to get your idea onto paper, and it’s the very first step in the lean planning process, which is much easier and more iterative than traditional business planning methods.

Software Review 74

Software Review Software Delaware Forecast 74

Steve Blank

MAY 18, 2009

Founding a company is a sheer act of will and tenacity in the face of immense skepticism from everyone – investors, customers, friends, etc. Next, you have to deal with the daily crisis of product development and acquiring early customers. And that’s just to get started. Let me know what you think.

Founder 297

Founder Silicon Valley RSS China 297

viniciusvacanti.com

SEPTEMBER 7, 2010

I pick my cofounder's brain almost daily about the inner workings of our product, so that I can be better informed about the tech side of things. Another key motivator I think is a well-thoughtout business plan and even some initial wireframes/front-end dev. You need to avoid the idea guy and the doer guy problem.

Cofounder 43

Cofounder Technical Cofounder Founder Ruby 43

Startup Lessons Learned

SEPTEMBER 27, 2010

One of the sayings I hear from talented managers in product development is, “good enough never is.&# And, most importantly, it helps team members develop the courage to stand up for these values in stressful situations. One of the most important of these hypotheses is always: what will the customer care about?

San Francisco 167

San Francisco Lean Continuous Deployment Software Review 167

Steve Blank

FEBRUARY 18, 2010

After I retired, I began teaching Customer Development , a theory of how to reduce early stage risk in entrepreneurial ventures. The first time I taught the class at the Haas Business School, U.C. Love/Hate Business Plan Competitions……… 39. Customer Development Manifesto.

Silicon Valley 202

Silicon Valley Customer Development IP Developer 202

Startup Lessons Learned

NOVEMBER 5, 2008

Lessons Learned by Eric Ries Wednesday, November 5, 2008 Getting educated about advertising, agencies, and media buyers I see lots of startups whose business plans revolve around selling high-value ad space to brand advertisers. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup?

Advertising 60

Advertising San Francisco Media Continuous Deployment 60

Startup Lessons Learned

MARCH 13, 2009

Announce a new product, start its PR campaign, and engage in buzz marketing activities. Marketing launch) Make a new product available to customers in the general public. Product launch) In todays world, there is no reason you have to do these two things at the same time. Do your customers really read TechCrunch?

San Francisco 168

San Francisco PR Lean Early Stage 168

maplebutter.com

JANUARY 8, 2013

what are the most crucial steps to be taken by a new tech startup when outsourcing major part of the tech to IT firms or outsourcing “product development” eg new social media website project? Near shoring development with your team (ex: your team is based in Canada / India) is cool, but not outsourcing.

Technical Review 44

Technical Review Startup Cofounder Software Review 44

www.quora.com

JANUARY 16, 2011

" => I have not bothered to put up a landing page, survey to test customer demand, or done any customer development whatsoever. "Where is the best place to find a rockstar developer to bring it to life?" you can steal an idea just from hearing it, it is not really a good defensible business idea.

Developer 42

Developer Technical Review Cofounder Technical Cofounder 42

Steve Blank

MAY 9, 2017

The second thing that’s changed is that we’re now Compressing the Product Development Cycle. In the 20 th century startups I was part of, the time to build a first product release was measured in years as we turned out the founder’s vision of what customers wanted. Founders Need to Run the Company Longer. The founders.

Restful 222

Restful Silicon Valley Puerto Rico San Jose 222

steveblank.com

JULY 8, 2011

signup, upgrade, trial pricing Zuora – online subscription management FeeFighters – find the cheapest credit card processors HealPay – Collections made easy Customer Support Tender – support, knowledgebase tool for your site GetSatisfaction - conversations between companies / customers.

Software Review 110

Software Review Startup Silicon Valley Analytics 110

Startup Lessons Learned

FEBRUARY 12, 2009

To wit: achieving product/market fit , getting customer validation , making something people want , things that matter , and of course the many excellent books on the topic, of which Ill mention just two of the best, Crossing the Chasm and The Innovators Dilemma. Is a market a set of paying customers? Tough sell.

San Francisco 89

San Francisco Continuous Deployment Ruby Lean 89

www.vccafe.com

MARCH 11, 2013

Steve Blank on Lean Customer Development. Customer service. Google Custom Search Engine. Customer Relationship Management. great web customer acquisition tutorials. customer retention, churn reduction, lifetime value. free/cheap web customer relationship mgmt software. small business CRM.

Software Review 53

Software Review Technical Review Startup 53