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Times Square Strategy Session – Web Startups and Customer Development

Steve Blank

I was in New York last week with my class at Columbia University and several events made me realize that the Customer Development model needs to better describe its fit with web-based businesses. However the Customer Development Model and the Lean Startup work equally well for startups on the web.

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The Customer Development Manifesto: Reasons for the Revolution.

Steve Blank

After 20 years of working in startups, I decided to take a step back and look at the product development model I had been following and see why it usually failed to provide useful guidance in activities outside the building – sales, marketing and business development. So what’s wrong the product development model?

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supermac War Story 1: Joining supermac

Steve Blank

Now with a new infusion of $8 million dollars of venture capital, SuperMac had been resurrected from the dead and was attempting to restart. The assets were a series of products already developed and on the market or in the development pipeline. The first step was to recruit a new management team.

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Can You Trust Any vc's Under 40?

Steve Blank

Over the same 30 years, Venture Capital firms have honed their skills and strategies to match Wall Streets needs to achieve liquidity for their portfolio companies. One of the biggest mistakes entrepreneurs make is misunderstanding the role of venture capital investors. What Do VC’s Do?

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Generative AI: Incumbents vs. Upstarts

VC Cafe

As I mentioned in my post on the LLM Benchmarking , venture capital investment in AI startups was down 43% in Q1 2023. This Open LLM Leaderboard on Hugging Face is a good example of the developer excitement and engagement in this space. The company is shutting down its consumer product in early June.

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There’s more to generative AI than picks and shovels

VC Cafe

But builders who see AI as the driving force behind product development and GTM strategy will actually create new markets and experiences that never existed before. Index Ventures also pointed out the potential of generative AI to disrupt vertical SaaS.

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Vertical Markets 4: Putting it All Together « Steve Blank

Steve Blank

In the last three posts, we drew the relationship of market risk and invention risk with vertical markets and pointed out verticals where customer development would be useful. In contrast to simply executing your business plan, the Customer Development process is built on low-cost and continuous learning and iterating.

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