Ben's Blog

FEBRUARY 29, 2012

“We have a very high churn rate, but as soon as we turn on email marketing to our user base, people will come back” – Yes, of course. To answer that question, I thought back to a conversation that I had years ago with the incomparable Andy Grove. That makes total sense to me, too. Where do lies come from?

Technical Review 78

Technical Review Churn Rate Engineer Employee 78

ReadWriteStart

MARCH 3, 2021

Conversely, investing too heavily in the long term will make it harder to generate initial momentum. If your customer churn rate is too high , it will render your customer acquisition practically useless; every new customer will just be replacing an old customer who left. Balancing short-term and long-term growth.

Early Stage 125

Early Stage PPC Retention Churn Rate 125

ConversionXL

OCTOBER 11, 2022

A good retention rate means people continue to choose you over a competitor, deepening customer relationships and reducing churn rate. Is friction in the shopping experience impacting conversion rate? Use qualitative surveys and customer service conversations to gather customer feedback at different stages.

Retention 111

Retention eCommerce Channel Community 111

ConversionXL

NOVEMBER 22, 2022

Featured guides: Bounce Rate vs. Exit Rate: What’s the Difference? What is Click-Through Rate? Conversion rate: Understand marketing success Where to track conversion rate 10. Click-through rate: Understand how your emails and ads engage customers Where to track click-through rate 11.

Metrics 105

Metrics Analytics Marketing Acquisition 105

ConversionXL

NOVEMBER 5, 2020

The goal was simple: validate demand or move on. My agency wouldn’t have expanded beyond digital PR if it weren’t for early client conversations. Churn rate was high for a service that many organizations saw as a “nice to have.” But we have a lot in common, and I learned a lot from our conversation.

PR 120

PR B2B Lean Audience 120

ConversionXL

NOVEMBER 17, 2022

Descriptive analytics can also be used to identify trends in user behavior to gauge demand. The company once had the market’s highest churn rate and lowest Net Promoter Score (NPS). What’s important is how follower numbers translate to engagement, shares, increased brand awareness , and conversions. Conversion rate.

Analytics 106

Analytics Metrics Channel Campaign 106

Up and Running

APRIL 27, 2012

So instead they plough on building and coding, without paying attention to the fact that demand may be weak; customer input has been negligible; and cash is dwindling. If your website has a shopping cart a key metric to focus on is the E-commerce Conversion Rate (ECR), which measures the percentage of visitors converting to a sale.

Metrics 68

Metrics Nigeria Ratchet Churn Rate 68

Occam's Razor

NOVEMBER 24, 2009

First: An Ode to New Thinking: One common thing between the all tools in this post is that they were built by "outsiders" One of the things I love and adore about Twitter (besides all that connection and conversation) is how its open API has lit a fierce fire of innovation when it comes to analytics. Twitter Analytics. Velocity. *

Social Media 124

Social Media Analytics Metrics Media 124

Up and Running

APRIL 6, 2021

But more than triggering the visible decline in churn rate, live chat software is the most effective communication channel for your customers. Social listening tells you what your customers think about you in their personal conversations on social media. Almost 38% even make a purchase.

Social Media 105

Social Media Media Customer Churn Rate 105

David Teten

DECEMBER 3, 2019

Tim Friedman, Founder, PE Stack , said, “If I could offer one piece of advice to today’s managers, it would be to take the time to understand the demands of the modern institutional LP. For our content creation, we use tools such as Canva (graphic design) and GoToStage (webinars platform) to create and share content for prospects to find.”.

Technical Review 78

Technical Review Software Review Analytics Private Equity 78

maplebutter.com

JANUARY 8, 2013

At the end of the conversation, ask them if they’d be willing to make an introduction. 1 page website w/ simple checkout, then add things as you feel it’ll help increase conversions. Then decide if you can build more value on either end of that process to demand a higher premium. Intro in order of value (higher at the top).

Technical Review 44

Technical Review Startup Cofounder Software Review 44

Venture Chronicles

DECEMBER 15, 2011

At the same time the number of new trials created for our monthly subscription products remained flat and in some months declined materially, however the number of free-to-paid conversions for customers who were net new (not a previously paying customer who canceled) went up.

Churn Rate 57

Churn Rate .Net Business Model B2C 57