Remove B2C Remove Cost Remove Retention Remove Revenue
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Conversion, retention and churn benchmarks

VC Cafe

Understanding the benchmarks on conversion, retention, and churn for your business is therefore critical. Retention : The percentage of customers who continue to use a product or service after a certain period of time, typically measured over weeks, months, or years.

Retention 109
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How to Track and Improve Ecommerce Customer Acquisition Effectiveness

ConversionXL

Measuring customer acquisition for peak effectiveness How to calculate ecommerce customer acquisition cost Calculate much your customers are worth: LTV MRR, churn rates, and other factors that affect your LTV/CAC ratios Find and fix customer acquisition funnel leaks 5 customer acquisition strategies to increase sales and loyalty (with examples) 1.

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Is the Lean Startup concept of MVP dead?

VC Cafe

In a capital scarce environment following the Dot Com crash, startups needed to do more with less and survive long enough to generate revenue. If you can afford to make an MVP look and feel great, even at the expense of time to market or cost, why compromise? ” The Lean Startup movement started out of necessity.

Lean 214
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Why revenue shouldn’t be your North Star Metric

VC Cafe

The CEO shared the revenue target for the year at X, and the revenue target for next year at 3X. One of the board members asked a simple question: “Why is revenue our North Star KPI? One of the board members asked a simple question: “Why is revenue our North Star KPI?”

Metrics 179
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10 Rosh Hashanah Resolutions for Startup Founders

VC Cafe

The press took notice, especially since just a few months later startups were laying off employees en-masse to cut costs. Sustainable growth: Prioritise sales efficiency over growth at all costs. A founder should know (more or less) what milestones she can achieve with the current round (in terms of product, revenue, etc).

Founder 187
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Increase Repeat Purchases with Cohort Analysis

ConversionXL

The second relies on retention. Overall acquisition costs for both B2C and B2B have gone up by 50% in the past five years. To offset these costs, you need to earn more repeat purchases from existing customers. That means better margins, more profitability, and cost-efficient scaling. The second type is winning.

Retention 126
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How to Create a Marketing Funnel by Responding to Customer Behavior

ConversionXL

According to Statista , Facebook is strong for both B2B and B2C marketers, LinkedIn is better suited to B2B marketing, and Instagram is best for B2C marketers. Campaign Monitor research shows that segmented and personalized emails increase revenue by as much as 760%. Cost per acquisition (CPA). Image source.

Customer 140