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Times Square Strategy Session – Web Startups and Customer Development

Steve Blank

I was in New York last week with my class at Columbia University and several events made me realize that the Customer Development model needs to better describe its fit with web-based businesses. However the Customer Development Model and the Lean Startup work equally well for startups on the web.

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Solving the Innovator’s Dilemma – Customer Development in a Big Company

Steve Blank

At times I’ll do what I consider an extension of teaching; a two-day Customer Discovery/Validation intensive session with a large corporation serious about Customer Development at my ranch on the California Coast. It reminded me of the differences in Customer Discovery between a scalable startup and a big company.

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Is the Lean Startup Dead?

Steve Blank

Reading the NY Times article “ Jeffrey Katzenberg Raises $1 Billion for Short-Form Video Venture, ” I realized it was time for a new startup heuristic: the amount of customer discovery and product-market fit you need to find is inversely proportional to the amount and availability of risk capital. ” Fire, Ready, Aim.

Lean 335
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How to Manage Supply Chain Planning Like a Pro

YoungUpstarts

For manufacturing startups, here are several ways to achieve effective supply chain management: Understand Your Supply Chain Elements. Too many startups mistakenly believe that their “widget” comes from one source. Develop Relationships with Supply Chain Partners.

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Customer Validation - 33 Great Articles

SoCal CTO

I’ve spoken to dozens of customers, I have a validated customer persona, built an MVP to test key behavioral hypotheses, and the data doesn’t back what you’re saying." " Today I had two conversations with early stage startups (see Free CTO Consulting ). " One was an enterprise software product.

Customer 227
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The Phantom Sales Forecast – Failing at Customer Validation

Steve Blank

Startup CEO’s can’t delegate sales and expect it to happen. Customer Validation needs to have the CEO actively involved. Customer Development Diagnostics over Lunch. A VC asked me to have lunch with the CEO of a startup building cloud-based enterprise software. The Phantom Sales Forecast.

Forecast 276
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Rising out of the Crisis: Where to Find New Markets and Customers

Steve Blank

The pandemic has upended the business models of most startups and existing companies. As the economy reopens companies are finding that customers may have disappeared or that their spending behavior has changed. Revenue models and forecasts are no longer valid. Although the large firms made the headlines, startups also pivoted.

Customer 436