Taking Service To The Stratosphere: 12 Keys To Creating Uplifting Service In Today’s Marketplace
YoungUpstarts
JUNE 12, 2012
By Ron Kaufman, author of “ Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet ”. For example, “The customer is always right” is often wrong. “Oh, This is as true internally as it is with customers. Every new hire sends a message to everyone else. an employee asks.
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