Startup Lessons Learned

SEPTEMBER 15, 2008

See Customer Development Engineering for my first stab at articulating the theory involved) Ferocious customer-centric rapid iteration, as exemplified by the Customer Development process. Labels: customer development , lean startup 8comments: Amy said. April 27, 2009 8:59 AM Anonymoussaid.

Lean 168

Lean San Francisco Startup Continuous Deployment 168

Startup Lessons Learned

SEPTEMBER 30, 2008

When Ive asked mentors of mine who have worked in big companies about the role of the CTO, they usually talk about the importance of being the external face of the companys technology platform; an evangelist to developers, customers, and employees. January 18, 2009 8:22 AM Dan Khan said. Cheers, -Dan January 18, 2009 9:04 PM Ivo said.

CTO 168

CTO Fractional CTO CTO Hire Technical Review 168

The Next Web

OCTOBER 26, 2013

In our customer service team we have a hundred freelancers, in our trust and safety team we have another hundred, in our engineering team we have close to 150. If you go back to 2008 to 2009, the overwhelming majority of dollars spent on oDesk were technical in nature,” he said. “I

Russia 151

Russia Ukraine Latvia Lithuania 151

Startup Lessons Learned

SEPTEMBER 2, 2008

Scalable systems are no exception - if your assumptions about how many customers youll have, or how they will behave are just a little bit wrong, you can wind up with a massive amount of wasted code. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Seth Godin: How often should you publish?

San Francisco 94

San Francisco Continuous Deployment Agile Lean 94

Startup Lessons Learned

SEPTEMBER 2, 2008

Labels: agile , listening to customers 3comments: hauteroute said. Were trying to put some of these "its the system, stupid" ideas into practice on NileGuide (www.nileguide.com) April 28, 2009 9:19 PM Jake Faris said. September 3, 2009 12:25 PM Omar Ead said. How to listen to customers, and not just the loud.

San Francisco 142

San Francisco Continuous Deployment Lean DC 142

Startup Lessons Learned

SEPTEMBER 18, 2008

When you have an infinitesimal number of customers, it can be embarrassing. But as long as your ego can take it, there are huge advantages to having a small number of customers. Most importantly, you can get to know those few customers in a way that people with zillions of customers cant. You can even meet the friend.

San Francisco 133

San Francisco Lean Continuous Deployment DC 133

Startup Lessons Learned

SEPTEMBER 10, 2008

You can keep the team focused on customer-centric results, rather than conformance to spec. Usability design is a highly iterative process, and the more customers who are involved (via in-person interview, split-test experiment, etc) the better. There are no customers for that feature, UI issues or no. I strongly disagree.

Software Review 144

Software Review Technical Review San Francisco Continuous Deployment 144

Startup Lessons Learned

SEPTEMBER 15, 2008

In my experience, the majority of changes we made to products have no effect at all on customer behavior. The report is set up to show you what happened to customers who registered in that period (a so-called cohort analysis ). This report is set up to tell you about new customers specifically. First of all, why split-test?

San Francisco 166

San Francisco Lean Technical Review Continuous Deployment 166

Startup Lessons Learned

SEPTEMBER 10, 2008

The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Towards a new entrepreneurship ► 2009 (88) ► December (4) Continuous deployment for mission-critical applica. How to listen to customers, and not just the loud. No departments The Five Whys for Startups (for Harvard Business R.

Software Review 68

Software Review San Francisco Technical Review Continuous Deployment 68

Startup Lessons Learned

SEPTEMBER 12, 2008

The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Towards a new entrepreneurship ► 2009 (88) ► December (4) Continuous deployment for mission-critical applica. How to listen to customers, and not just the loud. No departments The Five Whys for Startups (for Harvard Business R.

Audience 119

Audience San Francisco Continuous Deployment Lean 119

Startup Lessons Learned

SEPTEMBER 2, 2008

The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Towards a new entrepreneurship ► 2009 (88) ► December (4) Continuous deployment for mission-critical applica. How to listen to customers, and not just the loud. No departments The Five Whys for Startups (for Harvard Business R.

San Francisco 60

San Francisco Continuous Deployment Lean DC 60

www.cscyphers.com

MARCH 8, 2012

the marketing to get potential customers to use that weekend website. facepalm Spammed within an hour >> 2012/02/28 RT @mikeloukides : best customer may not be the 1 who buys the most, but who has the most influence on social networking. December 2009 (3). November 2009 (3). October 2009 (8). September 2009 (7).

Cofounder 40

Cofounder Technical Review Founder Software Review 40

Startup Lessons Learned

SEPTEMBER 1, 2008

The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Towards a new entrepreneurship ► 2009 (88) ► December (4) Continuous deployment for mission-critical applica. How to listen to customers, and not just the loud. No departments The Five Whys for Startups (for Harvard Business R.

San Francisco 68

San Francisco Developer Continuous Deployment DC 68

This is going to be BIG.

FEBRUARY 26, 2010

We are one of the fastest growing game and kid sites in 2009, according to comScore. " Knewton ( www.knewton.com ) has developed the industry's first adaptive learning engine, customizing educational content to meet the individual needs of each student. We are also one of the stickiest sites on the internet.

San Francisco 92

San Francisco CTO Hire Developer EC2 92

Startup Lessons Learned

SEPTEMBER 6, 2008

April 13, 2009 12:40 PM Gaborsaid. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Towards a new entrepreneurship ► 2009 (88) ► December (4) Continuous deployment for mission-critical applica. How to listen to customers, and not just the loud. BTW, its FF 3.07

San Francisco 60

San Francisco Continuous Deployment Lean DC 60

Startup Lessons Learned

SEPTEMBER 10, 2008

The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Towards a new entrepreneurship ► 2009 (88) ► December (4) Continuous deployment for mission-critical applica. How to listen to customers, and not just the loud. No departments The Five Whys for Startups (for Harvard Business R.

San Francisco 60

San Francisco Continuous Deployment DC Lean 60

Startup Lessons Learned

SEPTEMBER 13, 2008

Lessons Learned by Eric Ries Saturday, September 13, 2008 SEM on five dollars a day How do you build a new product with constant customer feedback while simultaneously staying under the radar? SEM is a simple idea. Slowly, over time, we optimized (or eliminated) each step in the process of becoming a customer by giving us money.

SEM 164

SEM San Francisco Lean Continuous Deployment 164

Startup Lessons Learned

SEPTEMBER 2, 2008

You delight customers just like before. In an eyeballs business, you just cant seem to acquire or activate that next step-up of customers. Or your cost of customer acquisition just magically floats up to match your customer lifetime value. How to listen to customers, and not just the loud. You listen and learn.

San Francisco 60

San Francisco Continuous Deployment Lean DC 60

Startup Lessons Learned

SEPTEMBER 10, 2008

You have customers, they are using your product, and you are trying to help them. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Towards a new entrepreneurship ► 2009 (88) ► December (4) Continuous deployment for mission-critical applica. But then what?

San Francisco 76

San Francisco Continuous Deployment Lean DC 76

Startup Lessons Learned

SEPTEMBER 16, 2008

Read more at How to Usability Test your Site for Free | Noah Kagans Okdork.com Labels: listening to customers 1 comments: HKagan said. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? How to listen to customers, and not just the loud. Two Ways to Hold Entrepreneurs Accountable (for Ha.

San Francisco 60

San Francisco Continuous Deployment Lean DC 60

Startup Lessons Learned

SEPTEMBER 8, 2008

We just had our app support a few tens of thousands of customers, and it did well. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Towards a new entrepreneurship ► 2009 (88) ► December (4) Continuous deployment for mission-critical applica.

San Francisco 68

San Francisco Technology Continuous Deployment Lean 68

Cracking the Code

FEBRUARY 12, 2007

Getting the most of your online marketing: the In & Out of SEM/SEO. ► 2009. (9). on a scale of 1-4). on a scale of 1-4). The videos can be watched at Bessemer Online Marketing Portal (the other materials are not public). . ► 03/07 - 03/14. (1). State of the SaaS 13: Q1 2010 Sentiment. ► 02/21 - 02/28. (1).

Software Review 48

Software Review SEM Marketing Las Vegas 48

Cracking the Code

NOVEMBER 10, 2009

Tuesday, November 10, 2009. Employees are now powerful customers, not just their managers! Your caution in Law 6 about over-estimating the impact of SEM and other lead-generation activity is particularly astute. ▼ 2009. (9). Cracking The Code. Build Employee Software. Posted by Philippe Botteri. at 7:42 PM.

Software Review 48

Software Review Cloud Technical Review Sales Cycle 48

www.reincubate.com

FEBRUARY 1, 2010

Apache with Django and mod_wsgi » Posted by Aidan, 6 th July 2009. Ensure staff, partners, customers, and board understand the business technological vision. Own and manage the internal IT customer support process, and externally where appropriate. Work with others to produce graphic design for prototype.

Fractional CTO 40

Fractional CTO CTO Technical Review CTO Hire 40

Lightspeed Venture Partners

FEBRUARY 15, 2011

Knowing the seasonality of your business can help you market to, merchandise for and communicate with your customers most effectively. Having the wrong merchandising mix from October to January in 2009/10 definitely dampened sales – women don’t buy as many open toed shoes when there is snow on the ground!

eCommerce 113

eCommerce SEM Marketing Email 113

www.chancebarnett.com

MAY 10, 2011

Get specific ones of your customers talking about actual steps or tips or action taken from your product or material and the end result (finished story). A clearly defined VALUE proposition on your landing page, such as headlines that instantly state the benefit, and are closely tied to the SEM ad copy (that they responded to).

SEM 47

SEM Email Los Angeles Conversion 47

Both Sides of the Table

JULY 16, 2013

What you really want to know is which campaigns drove “bottom of funnel activities” such as: Purchases, newsletter signups, subscribers, comments and so forth in the same way you’d be tracking this on Google Analytics for your SEO / SEM campaigns, direct referrals, etc. The other major pilot customer was.

Technical Review 307

Technical Review Marketing SEM Campaign 307

Steve Blank

DECEMBER 7, 2010

There are few courses which teach aspiring entrepreneurs the skills (business models, customer and agile development, design thinking, etc.) If you’ve read any of my previous posts, you know I believe that: 1) a product is just a part of a startup, but understanding customers, channel, pricing, etc. to optimize this search.

Wiki 311

Wiki Lean Management Business Model 311

Startup Lessons Learned

MARCH 13, 2009

Lessons Learned by Eric Ries Friday, March 13, 2009 Dont launch Heres a common question I get from startups, especially in the early stages: when should we launch? Marketing launch) Make a new product available to customers in the general public. Do your customers really read TechCrunch? Do some Customer Development instead.

San Francisco 168

San Francisco PR Lean Early Stage 168

Startup Lessons Learned

OCTOBER 7, 2008

The App Store is a channel for customer acquisition. Customers and prospects are overwhelmed by the number of media and companies clamoring for their attention. Acqusition competition is how new apps get new customers. On the web, we have many of these channels: SEM, SEO, world of mouth, PR and viral.

San Francisco 68

San Francisco Lean Retention SEM 68

Startup Lessons Learned

FEBRUARY 28, 2009

Lessons Learned by Eric Ries Saturday, February 28, 2009 Throwing away working code Lean startups work by systematically eradicating waste. Customers dont care if you have good metrics, only if you have a good product. Ive told the story of how this desperation turned us on to Google AdWords in SEM on five dollars a day.

San Francisco 98

San Francisco Continuous Deployment Lean DC 98

Startup Lessons Learned

SEPTEMBER 18, 2008

But from a customer experience point of view, Im not yet sold. Today, the fact that the store is open and has almost no barriers to entry is great for the companies I meet, because they can get their first versions in front of customers quickly, and start iterating fast. How will new customers know that my apps are superior?

Distribution 74

Distribution San Francisco Lean Continuous Deployment 74

Seeing Both Sides

FEBRUARY 9, 2015

Here are a few other key metrics that are hard to scale: Customer acquisition. It seems like such an amazingly efficient source of customers, yet ask any marketing communications or PR professional to acquire 10x the number of customers that they did last year and they’ll look at you as if you have 10 heads. in 2009 to $11.80

Metrics 20

Metrics Churn Rate Acquisition SEM 20

Startup Lessons Learned

SEPTEMBER 5, 2008

The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Towards a new entrepreneurship ► 2009 (88) ► December (4) Continuous deployment for mission-critical applica. How to listen to customers, and not just the loud. No departments The Five Whys for Startups (for Harvard Business R.

Open Source 107

Open Source San Francisco Continuous Deployment Lean 107

Startup Lessons Learned

SEPTEMBER 29, 2008

Sometimes, testing with existing customers is more complicated than with new customers. Existing customers already have an expectation about how your product works, and its important to take this into consideration when adding or changing features. On the other hand, existing customers can be a testing benefit.

San Francisco 68

San Francisco Lean Continuous Deployment DC 68

Startup Lessons Learned

SEPTEMBER 22, 2008

The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Towards a new entrepreneurship ► 2009 (88) ► December (4) Continuous deployment for mission-critical applica. How to listen to customers, and not just the loud. No departments The Five Whys for Startups (for Harvard Business R.

San Francisco 68

San Francisco SCRUM Lean Continuous Deployment 68

Startup Lessons Learned

SEPTEMBER 28, 2008

My suggestion: take a much-loved feature and split-test it with some new customers to see if it really makes a difference. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Towards a new entrepreneurship ► 2009 (88) ► December (4) Continuous deployment for mission-critical applica.

Lean 68

Lean San Francisco Continuous Deployment Startup 68