ConversionXL

OCTOBER 4, 2021

Over a third of email marketers struggle with acquisition and close to a half say increasing engagement is their number one challenge. Email generates as much as $42 for every dollar spent , and is a top-three marketing channel for 87% of B2B and 76% of B2C marketers. However, it’s not without challenges. Image source.

Email 136

Email Customer Marketing Software Review 136

ConversionXL

AUGUST 23, 2017

” I had the pleasure of speaking to Dr. Chip about customer journey and innovative service metrics. Metrics should be anchored in part to customer outcomes, not granular processes and practices. Their customer journey maps the following path from Discovery to Sales, and Retention. ” Click to enlarge. IdeaRocket.

Customer 130

Customer Channel Design Retention 130

ConversionXL

OCTOBER 30, 2021

At the bottom of your funnel, your marketing goal is to turn loyal customers into lead generators. You can do this by tracking metrics and user behavior. Cost per acquisition (CPA). Measure the retention value of your customers by looking at: Churn rate: The number of customers that stop paying in a given period (e.g.,

Customer 140

Customer Marketing Social Media CPA 140

Startup Professionals Musings

AUGUST 18, 2013

They randomly churn for hours a day on a couple of their favorite social media platforms, with little thought given to goals, objectives, or metrics; and ultimately give up and fall back to traditional marketing approaches. Obviously, the platforms and how you use social media would be different for lead generation versus service and support.

Social Media 256

Social Media Media Product Conversion Ratio 256

ConversionXL

FEBRUARY 9, 2016

This means users love it, that there’s lots of retention and engagement, even at small numbers. And it’s a combined product management and technical function, to boost an already positive growth curve into something even bigger.” . “Growth hackers have a passion for tracking and moving a metric. ” Creativity.

Retention 48

Retention Metrics Acquisition Conversion 48

ConversionXL

JULY 21, 2022

How did Outreach grow in just a few years to 50,000 monthly active users , $10 million in new bookings, and net revenue retention (NRR) of more than 140%? By focusing intently on a single measurement, known as a north star metric. The north star metric defines success for the whole company and aligns teams on a growth trajectory.

Metrics 120

Metrics Acquisition Revenue .Net 120

Startup Professionals Musings

JULY 27, 2012

They randomly churn for hours a day on a couple of their favorite social media platforms, with little though given to goals, objectives, or metrics; and ultimately give up and fall back to traditional marketing approaches. Obviously, the platforms and how you use social media would be different for lead generation versus service and support.

Social Media 229

Social Media Media Conversion Ratio Lead Generation 229

ConversionXL

AUGUST 30, 2018

The key is to connect user research to an improved user experience and, in turn, an increase in customer retention, leads, or any other metric for which C-suite members are accountable. Lead generation sites can expect to double their conversion rates. User research is the foundation for those gains.

Design 111

Design Framework Product Development Technical Review 111

ConversionXL

SEPTEMBER 28, 2017

It’s easy to get lost down the rabbit hole of metrics for your business. When it comes to getting the most out of your website performance, only certain metrics are what you can consider key performance indicators. For websites, this can include “sales volume,” “number of visits,” “average cart value,” and a variety of other metrics.

Metrics 121

Metrics Acquisition Conversion Revenue 121

ConversionXL

JANUARY 24, 2017

Everyone has railed against these practices ( including us , many times), but it still seems that much of the industry is focused on short term metrics and surface level changes. Using the knowledge gained from this type of CRO process can optimize your sales teams, retention teams and even your shipping methods.

Conversion 48

Conversion Technical Review Artificial Inteligence Analytics 48

Duct Tape Marketing

JULY 26, 2023

We'll go beyond sales to retention referral. These are all parts of the customer journey, but is there a focus, the proper focus on repeat business and retaining business and generating referrals? There's like 20% of the people out there, uh, that are very into tracking and metrics and data. (09:24): Is there a focus?

Marketing 57

Marketing Artificial Inteligence Retention Audio 57

ConversionXL

JUNE 2, 2022

ABM doesn’t stop at lead generation or new opportunities. Sales and marketing collaborate until a deal is closed and beyond to secure long-term customer retention. For 90% of companies , the top goal for ABM is new business generation— new clients, new contracts, new logo acquisition, etc. Get executive buy-in.

Customer 98

Customer Marketing Channel Acquisition 98

Duct Tape Marketing

JULY 26, 2023

We'll go beyond sales to retention referral. These are all parts of the customer journey, but is there a focus, the proper focus on repeat business and retaining business and generating referrals? There's like 20% of the people out there, uh, that are very into tracking and metrics and data. (09:24): Is there a focus?

Marketing 44

Marketing Artificial Inteligence Retention Audio 44

Up and Running

JANUARY 23, 2018

Work with leads generating companies like Salesripe. In other words, focus a good amount of effort on customer retention rather than customer acquisition. The advantage of this process is that each metric can be tweaked as the sales process is ongoing. Take advantage of existing client relationships.

Sales 82

Sales Metrics Business Plan Networking 82

ConversionXL

AUGUST 15, 2017

Leads generated. Once you do have a significant amount of traffic coming in (the number can vary, but a good ball park is when you hit 10k visits per month), then you can move on to the other metrics – like leads, conversion rate, and revenue. Different companies with different goals have different ideas of ROI.

Marketing 126

Marketing Analytics Conversion SEO 126

ConversionXL

MAY 27, 2022

The metrics. B2B demand generation focuses on ROI. Vanity metrics are less important. Look instead at measuring KPIs like close rate, cost per acquisition, cost per lead, conversion rates, average contract value, and lifetime customer value. 7 demand generation tactics to grow your pipeline.

Demand 115

Demand Affiliate Audience Leadership 115

ConversionXL

AUGUST 15, 2017

Leads generated. Once you do have a significant amount of traffic coming in (the number can vary, but a good ball park is when you hit 10k visits per month), then you can move on to the other metrics – like leads, conversion rate, and revenue. Different companies with different goals have different ideas of ROI.

Marketing 92

Marketing Analytics Conversion SEO 92

Occam's Razor

APRIL 21, 2014

Find campaigns where they are spending most money, lower the bounce rate and reduce acquisition cost. I believe these two posts with a collection of some of my favorite metrics will inspire you: 1. Best Metrics For Digital Marketing: Rock Your Own And Rent Strategies 2. Let use the question in general way. Denis Pinsky.

Analytics 131

Analytics Marketing Campaign Metrics 131

VC Cafe

MARCH 15, 2016

At the end of the post, we’ll have a look at sales within the broader context of customer acquisition and customer success. Lead Generation. Establish the discipline of tracking metrics weekly and set incentives wisely . Then, I’ll share some tips on how to be effective at interacting with customers.

Sales 60

Sales Marketing Sales Cycle B2C 60

www.rocketwatcher.com

NOVEMBER 8, 2010

Rocket Watcher Product Marketing for Startups Product Marketing for Startups About Speaking Contact Email Posts Startups Product Marketing Messaging Social Media Commentary Uncategorized Marketing Metrics 101 for B2B Startups 13. Rocket watcher b2b marketing metrics View more presentations from April Dunford.

B2B 42

B2B Metrics Marketing Startup 42