Startup Lessons Learned

JULY 5, 2010

I believe it is the best introduction to Customer Development you can buy. As all of you know, Steve Blank is the progenitor of Customer Development and author of The Four Steps to the Epiphany. You can imagine how well that worked. On the minus side, that has made it a wee bit hard to understand.

Customer Development 166

Customer Development Developer San Francisco Customer 166

Steve Blank

APRIL 12, 2010

Each sale requires us to handhold the customer and takes way too long to close. He took a deep breath, looked around the boardroom table and then proceeded to outline a radical reconfiguration of the product line (repackaging the products rather than reengineering them) and a change in sales strategy, focusing on a different customer segment.

Business Model 332

Business Model Agile Customer Development Startup 332

Steve Blank

JUNE 23, 2020

As the economy reopens companies are finding that customers may have disappeared or that their spending behavior has changed. While there’s agreement that companies need to adapt to changing markets, rapidly find new markets, new customers and new revenue models, the question is how ?

Customer 436

Customer Marketing Customer Development Lean 436

Steve Blank

SEPTEMBER 5, 2018

Reading the NY Times article “ Jeffrey Katzenberg Raises $1 Billion for Short-Form Video Venture, ” I realized it was time for a new startup heuristic: the amount of customer discovery and product-market fit you need to find is inversely proportional to the amount and availability of risk capital. ” Fire, Ready, Aim.

Lean 335

Lean Burn Rate Startup IPO 335

Steve Blank

JUNE 29, 2009

Filed under: Customer Development , ESL , Technology | Tagged: Steve Blank , Entrepreneurs , ESL « Convergent Technologies: War Story 1 – Selling with Sports Scores A Wilderness of Mirrors » 17 Responses Michael F. Agile Opportunism – Entrepreneurial DNA « Steve Blank (tags: startup) [.] Reply Create.

Agile 245

Agile Silicon Valley RSS California 245

Steve Blank

MARCH 29, 2012

When Bob Dorf and I wrote the Startup Owners Manual we listed a series of Customer Development principles. Pair Customer Development with Agile Development. No Business Plan Survives First Contact with Customers. Agree on Market Type – It Changes Everything. Not All Startups Are Alike.

Customer Development 328

Customer Development Developer Customer Cofounder 328

Steve Blank

NOVEMBER 4, 2021

Lean Methodology consists of three tools designed for entrepreneurs building new ventures: The Business Model Canvas – to write down all the hypotheses about a new business; Customer Development – a process for testing those hypotheses outside the building; Agile Engineering – to rapidly build minimal viable products to test product/market fit.

Customer 420

Customer Marketing Lean Vertical 420

Steve Blank

SEPTEMBER 3, 2014

I was driving home from the BIO conference in San Diego last month and had lots of time for a phone call with Dave, an ex student and now a founder who wanted to update me on his Customer Discovery progress. Customer Discovery. He worked hard to deeply understand the customer problems of these two customer segments.

Cofounder 336

Cofounder Founder Technical Cofounder Coder 336

Steve Blank

SEPTEMBER 5, 2013

While our teams have mentors, socialize a lot and give great demos, the goal of our class final presentations is “ Lessons Learned ” – about product/market fit, pricing, acquisition/activation costs, pricing, partners, etc. And what the market needed would, of course, be exactly what we had envisioned. Wireframes. First Pivot.

Lean 315

Lean Customer Development Sales Cycle Business Model 315

Steve Blank

MARCH 26, 2019

In my experience, I saw that most business plans don’t survive first contact with customers. The class was unique in that it was 1) team-based, 2) experiential, 3) lean-driven (hypothesis testing/business model/customer development/agile engineering). Product/Market Fit Versus The Business Model Canvas.

Lean 248

Lean Business Model Balance Sheet Video 248

Steve Blank

SEPTEMBER 16, 2014

I was having breakfast with Radhika, an ex-grad student of mine who wanted to share her Customer Discovery progress for her consumer hardware startup. Activities define the unique expertise your company needs to deliver the value proposition, customers, channels, customer relationships and/or revenue. (If Customer Development'

Cofounder 335

Cofounder Founder Intellectual Property Business Model 335

Steve Blank

MAY 7, 2019

Lean Methodology consists of three tools designed for entrepreneurs building new ventures: The Business Model Canvas – to write down all the hypotheses about a new business; Customer Development – a process for testing those hypotheses outside the building; Agile Engineering – to rapidly build minimal viable products to test product/market fit.

Lean 333

Lean Marketing Agile Customer Development 333

Startup Lessons Learned

NOVEMBER 6, 2008

Lessons Learned by Eric Ries Thursday, November 6, 2008 Steveys Blog Rants: Good Agile, Bad Agile I thought Id share an interesting post from someone with a decidedly anti-agile point of view. Steveys Blog Rants: Good Agile, Bad Agile : "Google is an exceptionally disciplined company, from a software-engineering perspective.

Agile 76

Agile San Francisco Software Review Continuous Deployment 76

VC Cafe

JULY 26, 2020

Ditch the business plan and when assumptions are proven wrong, pivot Customer Development: Build a product your customers want (vs. what you think they might need) by talking to customers and testing every aspect of the product features, pricing, etc. Agile Development: launch an MVP early and iterate quickly.

Lean 214

Lean Seed Capital Startup Burn Rate 214

Startup Lessons Learned

APRIL 4, 2010

Lessons Learned by Eric Ries Sunday, April 4, 2010 Kent Beck keynote, "To Agility, and Beyond" Kent Beck will give the opening keynote at the Startup Lessons Learned conference on April 23. Kent is a significant figure in the field of software development. Our mystery keynote is now revealed and I couldnt be more excited. Expo SF (May.

Agile 99

Agile Software Review San Francisco Continuous Deployment 99

Steve Blank

FEBRUARY 19, 2013

founder paired with a mentor who had two operating companies in this space, who had developed and sold vertical market software to companies in this space, and had studied the field as an academic specialty. A healthy disrespect for the status quo coupled with passion, persistence and agility trumps everything else. Not exactly.

Vertical 332

Vertical Agile Customer Development Lean 332

Steve Blank

APRIL 7, 2020

The classes are built on the Lean Startup methodology: Customer Discovery, Agile Engineering and the Business/Mission Model Canvas. So how do our students get out of the building to talk to customers to do Customer Discovery when they can’t get out of the building? Reminder: What’s the Point of Talking to Customers ?

Customer 413

Customer Business Model Restful Video 413

Steve Blank

MAY 6, 2015

Build a product, get it into the real world, measure customers’ reactions and behaviors, learn from this, and use what you’ve learned to build something better. Repeat, learning whether to iterate, pivot or restart until you have something that customers love. Waterfall Development.

Lean 120

Lean Agile Business Model Customer Development 120

Steve Blank

JUNE 26, 2014

We’re changing the order in which we teach the business model canvas and customer development to better-fit therapeutics, diagnostics and medical devices. “Customer Development” to test the hypotheses outside the building and. Teams talk to 10-15 customers a week and make a minimum of 100 customer visits.

Intellectual Property 281

Intellectual Property Lean IP Open Source 281

Steve Blank

SEPTEMBER 1, 2021

Why are some companies able to reinvent themselves while others, once market leaders, are disrupted? Do they have better sales, marketing, or product development groups? So they prepare for future markets by exploring new ventures. Is it that some CEOs are better than others? Are their people smarter?

Incubator 402

Incubator Lean Agile Business Model 402

Both Sides of the Table

NOVEMBER 1, 2009

As organizations we have become more open and I believe this is great for businesses and their customers. We spent time out in the marketplace talking with customers, looking at their solutions, comparing ourselves with our competition and then squirreling ourselves away in our offices designing our next set of features.

Customer 280

Customer Technical Review Software Review Mexico 280

Steve Blank

JANUARY 27, 2011

This startup search process is the business model / customer development / agile development solution stack. The traditional business plan is an essential organizing and planning document to launch new products in existing companies with known customers and markets.

Business Model 275

Business Model Utah Intellectual Property Agile 275

Steve Blank

JANUARY 25, 2011

The benefits of customer and agile development and minimum features set are continuous customer feedback, rapid iteration and little wasted code. But over time if developers aren’t careful, code written to find early customers can become unwieldy, difficult to maintain and incapable of scaling.

Part-Time VPE 318

Part-Time VPE Agile Engineer Startup 318

Steve Blank

FEBRUARY 19, 2013

founder paired with a mentor who had two operating companies in this space, who had developed and sold vertical market software to companies in this space, and had studied the field as an academic specialty. A healthy disrespect for the status quo coupled with passion, persistence and agility trumps everything else. Not exactly.

Customer Development 224

Customer Development Vertical Agile Lean 224

Steve Blank

JUNE 3, 2010

The company loses customers, then revenues and profits decline and it eventually gets acquired or goes out of business. He believed that large companies handle sustaining innovation – evolutionary changes in their markets, products, etc. valued by their existing customers – fairly well. Just like a startup.

Search 242

Search Agile Customer Development Technical Review 242

Steve Blank

APRIL 29, 2010

I’ve been teaching Customer Development at U.C. Berkeley was brave enough to let me write and teach a class on a subject that no one had ever heard of – Customer Development. Customer Development was a process to quickly search for a profitable business model when customer needs (features, pricing, channel, etc.)

Customer Development 219

Customer Development Lean Developer Customer 219

Steve Blank

DECEMBER 13, 2010

Here’s the course announcement from Professor Vergara (in English): Customer Development Course in Chile – Lean Launchpad. The objective of this course is that groups of students finish with a completed software product that has real customers and an identified market.

Chile 235

Chile Silicon Valley Lean Agile 235

Steve Blank

OCTOBER 15, 2019

Once upon a time every great organization was a scrappy startup willing to take risks – new ideas, new methods, new customers, targets, and mission. If they were a commercial company, they figured out product/market fit; or if a government organization, it focused on solution/mission fit. Companies Run on Process.

Government 315

Government Technical Review Acquisition Metrics 315

Steve Blank

NOVEMBER 24, 2010

In the past, the time to build a first product release was measured in months or even years as startups executed the founder’s vision of what customers wanted. Yet time after time, after the product shipped, startups would find that customers didn’t use or want most of the features. The New Structure of the Venture Capital industry.

Silicon Valley 335

Silicon Valley United States Venture Capital Software Review 335

Steve Blank

MARCH 2, 2011

corporation – starting a new technology division bringing disruptive technology to market at General Electric. One of GE’s new divisions – GE’s Energy Storage – has been given the charter to bring an entirely new battery technology to market. This battery works equally well whether it’s below freezing or broiling hot.

Silicon Valley 222

Silicon Valley Agile Customer Development Early Stage 222

Steve Blank

SEPTEMBER 17, 2009

This post describes a solution – the Customer Development Model. In future posts I’ll describe how Eric Ries and the Lean Startup concept provide the equivalent model for product development activities inside the building and neatly integrates customer and agile development.

Customer Development 242

Customer Development Developer Customer Silicon Valley 242

Steve Blank

DECEMBER 20, 2011

63 scientists and engineers in 21 teams made 2,000 customer calls in 8 weeks , turning laboratory ideas into formidable startups. We want to make a bet that your Lean Launchpad class can apply the scientific method to market-opportunity identification. Over the last two months the U.S. This week we saw the results.

Incubator 301

Incubator Government Silicon Valley Lean 301

Steve Blank

SEPTEMBER 10, 2009

In future posts I’ll describe how Eric Ries and the Lean Startup concept provided the equivalent model for product development activities inside the building and neatly integrates customer and agile development. They never understood Market Type. Why does Market Type matter?

Customer Development 196

Customer Development Developer Customer Silicon Valley 196

Steve Blank

SEPTEMBER 3, 2009

This post describes how the traditional product development model distorts startup sales, marketing and business development. The meaning of alpha test , beta test, and first customer ship are pretty obvious to most engineers. What kind of objectives would a startup want or need for sales and marketing?

Customer Development 215

Customer Development Developer Customer Silicon Valley 215

Steve Blank

JANUARY 6, 2014

This process forced companies to release and launch products by model years, and market new and “improved” versions. In the last few years Agile and “Continuous Deployment” has replaced Waterfall and transformed how companies big and small build products. The Old Days – Waterfall Product Development.

Continuous Deployment 329

Continuous Deployment Customer Agile Cloud 329

Steve Blank

MARCH 8, 2011

It was designed to bring together many of the new approaches to building a successful startup – customer development, agile development, business model generation and pivots. Even if they did, what if the assumption – that we had developed a better approach to teaching entrepreneurship – was simply mistaken?

Lean 298

Lean Business Model Customer Development Guinea 298

The Startup Magazine

SEPTEMBER 22, 2020

However, these technological developments have also presented a special opportunity for companies to understand what their customers need and how they interact with their businesses. It has also made it easy for them to deliver content to different devices, hence reaching a large number of customers.

API 107

API Media Agile Technical Review 107