Steve Blank

AUGUST 3, 2012

Long before there was the Lean Startup, Business Model Canvas or Customer Development there was a guy in Santa Barbara California who had already figured it out. Frank Robinson of SyncDev has been helping companies figure out their minimum viable product and pivots since 1984, long before I even knew what it meant.

San Jose 256

San Jose Technical Review Customer Development Software Review 256

YoungUpstarts

SEPTEMBER 12, 2012

by Bill Lee, author of “ The Hidden Wealth of Customers: Realizing the Untapped Value of Your Most Important Asset “ The old paradigm works like this: Your company produces goods and services that help customers get a job done. In return, the customers pay you money.

Customer 168

Customer Social Media Retention Canada 168

YoungUpstarts

OCTOBER 10, 2012

by Bill Lee, author of “ The Hidden Wealth of Customers: Realizing the Untapped Value of Your Most Important Asset “. Talented product developers. No one can truly understand your customers or genuinely share their interests unless she is a customer herself. Are you ready to grow your company? That’s right.

Customer 154

Customer Fractional CTO Canada Technical Review 154

Steve Blank

SEPTEMBER 5, 2018

Reading the NY Times article “ Jeffrey Katzenberg Raises $1 Billion for Short-Form Video Venture, ” I realized it was time for a new startup heuristic: the amount of customer discovery and product-market fit you need to find is inversely proportional to the amount and availability of risk capital. ” Fire, Ready, Aim.

Lean 335

Lean Burn Rate Startup IPO 335

Steve Blank

SEPTEMBER 17, 2009

This post describes a solution – the Customer Development Model. In future posts I’ll describe how Eric Ries and the Lean Startup concept provide the equivalent model for product development activities inside the building and neatly integrates customer and agile development.

Customer Development 242

Customer Development Developer Customer Silicon Valley 242

YoungUpstarts

OCTOBER 22, 2012

by Bill Lee, author of “ The Hidden Wealth of Customers: Realizing the Untapped Value of Your Most Important Asset “ Harnessing the power of references and referrals seems like an obvious win. What could make more sense than to leverage the enthusiasm of happy customers to convince buyers that they need your products and services?

Programming 145

Programming Customer Social Media Advisory Board 145

Startup Lessons Learned

APRIL 26, 2009

Lessons Learned by Eric Ries Sunday, April 26, 2009 Product development leverage Leverage has once again become a dirty word in the world of finance, and rightly so. But I want to talk about a different kind of leverage, the kind that you can get in product development. It has to be found and managed.

Product Development 88

Product Development Developer San Francisco Product 88

Steve Blank

SEPTEMBER 24, 2009

Pattern Recognition One of the great things about being an entrepreneur is that you are constantly running a pattern recognition algorithm against a continual collection of customer and market data. Let’s Fire Our Customers Part of the DNA of great entrepreneurs is a bias towards decisive and immediate action. Get it done, now.

Customer 195

Customer Silicon Valley RSS California 195

Steve Blank

SEPTEMBER 10, 2009

In future posts I’ll describe how Eric Ries and the Lean Startup concept provided the equivalent model for product development activities inside the building and neatly integrates customer and agile development. They never understood Market Type. Why does Market Type matter?

Customer Development 196

Customer Development Developer Customer Silicon Valley 196

Steve Blank

NOVEMBER 5, 2009

Chasing funding versus chasing customers and a repeatable and scalable business model, is one reason startups fail. Chasing funding versus chasing customers and a repeatable and scalable business model, is one reason startups fail. Are there customers for what you are building? How many are there? Can it scale?”

Customer Development 262

Customer Development Developer Customer Silicon Valley 262

Steve Blank

SEPTEMBER 1, 2021

Do they have better sales, marketing, or product development groups? What the winners start with is the realization that in a world of continuous disruption, they have only a few years to develop new capabilities or be pushed over the brink. Is it that some CEOs are better than others? Are their people smarter?

Incubator 402

Incubator Lean Agile Business Model 402

Startup Lessons Learned

OCTOBER 20, 2008

Lessons Learned by Eric Ries Monday, October 20, 2008 The engineering managers lament I was inspired to write The product managers lament while meeting with a startup struggling to figure out what had gone wrong with their product development process. This engineering manager is a smart guy, and very experienced.

Software Review 164

Software Review Engineer Management Technical Review 164

Startup Lessons Learned

OCTOBER 5, 2008

Lessons Learned by Eric Ries Sunday, October 5, 2008 The product managers lament Life is not easy when youre working in an old-fashioned waterfall development process, no matter what role you play. The product manager was clearly struggling to get results from the rest of the team. Frustration is mounting.

San Francisco 158

San Francisco Management Software Review Product 158

Startup Lessons Learned

APRIL 14, 2009

Lessons Learned by Eric Ries Tuesday, April 14, 2009 Validated learning about customers Would you rather have $30,000 or $1 million in revenues for your startup? This may sound crazy, coming as it does from an advocate of c harging customers for your product from day one. They are gaining valuable customer data.

Customer 167

Customer San Francisco Lean Hockey Stick 167

Startup Lessons Learned

OCTOBER 26, 2009

Lessons Learned by Eric Ries Monday, October 26, 2009 A real Customer Advisory Board A reader recently asked on a previous post about the technique of having customers periodically produce a “state of the company&# progress report. Many companies seek to involve customers directly in the creation of their products.

Advisory Board 151

Advisory Board Customer San Francisco Lean 151

Startup Lessons Learned

JULY 9, 2010

Lessons Learned by Eric Ries Friday, July 9, 2010 Founder personalities and the “first-class man&# theory of management At any given time, something like four percent of the US population is engaged in some form of new-company-creation. But I’m not convinced those labels are right at all. Are we solving the right problem?

San Francisco 161

San Francisco Management Founder Lean 161

Steve Blank

FEBRUARY 23, 2009

This product development diagram had become part of the DNA of Silicon Valley. a customer before you try and build a business. That’s in stark contrast to the traditional Product Development Model where it’s expected a customer is already there and waiting and it’s simply a matter of [.]

Product Development 143

Product Development Developer Silicon Valley Product 143

Startup Lessons Learned

JANUARY 7, 2010

Lessons Learned by Eric Ries Thursday, January 7, 2010 Is Entrepreneurship a Management Science? My explicit goal in working with HBR is to foster a dialog between entrepreneurs and more traditional general managers. Is Entrepreneurship a Management Science? - Is Entrepreneurship a Management Science? Without further ado.

San Francisco 119

San Francisco Management Continuous Deployment Lean 119

YoungUpstarts

APRIL 21, 2013

Through rapid experimentation, short product development cycles, and rigorous measurements of the right metrics, they can ascertain what customers really want. Such direct experiences allows one to test critical “leap-of-faith” assumptions about what customers like and dislike.

Lean 193

Lean Technical Review North America Startup 193

Steve Blank

JUNE 25, 2009

Twenty eight years ago I was the bright, young, eager product marketing manager called out to the field to support sales by explaining the technical details of Convergent Technologies products to potential customers. These companies would take our computers and put their name on them and resell them to their customers.

Technology 138

Technology Silicon Valley Fractional VPE Part-Time VPE 138

Steve Blank

NOVEMBER 18, 2010

For decades startups were managed by pretending the company would follow a predictable path (revenue plan, scale, etc.) As we described in previous posts , startups fail on the day they’re founded if they are organized and managed like they are a small version of a large company. Albert Einstein. That’s the definition of insanity.

Burn Rate 247

Burn Rate Management Business Model Customer Development 247

Startup Lessons Learned

SEPTEMBER 14, 2008

Lessons Learned by Eric Ries Sunday, September 14, 2008 How to listen to customers, and not just the loud people Frequency is more important than talking to the "right" customers, especially early on. Youll know when the person youre talking to is not a potential customer - they just wont understand what youre saying.

San Francisco 131

San Francisco Customer Lean Continuous Deployment 131

Steve Blank

FEBRUARY 23, 2009

The same issues arose time and again: big company management styles versus entrepreneurs wanting to shoot from the hip, founders versus professional managers, engineering versus marketing, marketing versus sales, missed schedule issues, sales missing the plan, running out of money, raising new money.

Silicon Valley 125

Silicon Valley RSS Venture Capital Customer Development 125

David Teten

APRIL 1, 2021

Once you have assembled the right core team, I recommend prioritizing as follows: First, meet with your portfolio company management. Nick Kim , Crosscut’s Head of Platform, in his presentation at the 4th Annual VC Platform Summit, shared their Platform development methodology, which he viewed as an exercise in product development.

Private Equity 78

Private Equity Venture Capital Portfolio Equity 78

YoungUpstarts

OCTOBER 24, 2012

by Bill Lee, author of “ The Hidden Wealth of Customers: Realizing the Untapped Value of Your Most Important Asset “. It’s hard to believe these are the methods and tools of a profession designed to attract and persuade us to become customers — especially when “we the buyers” increasingly ignore them. Pushy salespeople.

Marketing 234

Marketing Software Review Technical Review Social Network 234

Feld Thoughts

NOVEMBER 18, 2013

This second kind of seed financing can be a double-edged sword for the entrepreneur and company if not very carefully managed. Early customer development talks are going great which keeps the team really excited. Heads down on product, they say. Soundbites from potential customers are encouraging.

Burn Rate 152

Burn Rate Equity Software Review Early Stage 152

Startup Lessons Learned

SEPTEMBER 15, 2008

The application of agile development methodologies which dramatically reduce waste and unlock creativity in product development. See Customer Development Engineering for my first stab at articulating the theory involved) Ferocious customer-centric rapid iteration, as exemplified by the Customer Development process.

Lean 168

Lean San Francisco Startup Continuous Deployment 168

Startup Lessons Learned

JULY 13, 2009

Lessons Learned by Eric Ries Monday, July 13, 2009 The Principles of Product Development Flow If youve ever wondered why agile or lean development techniques work, The Principles of Product Development Flow: Second Generation Lean Product Development by Donald G. Reinertsen is the book for you.

Product Development 153

Product Development Developer San Francisco Product 153

Steve Blank

MAY 14, 2012

The excerpts, which appeared first at Inc.com , highlight the Customer Development process, best practices, tips and instructions contained in our book. ———– Whether your venture is a new pizza parlor or the hottest new software product, beware: These nine flawed assumptions are toxic.

Balance Sheet 335

Balance Sheet Business Model Customer Development Metrics 335

Startup Lessons Learned

SEPTEMBER 30, 2008

When Ive asked mentors of mine who have worked in big companies about the role of the CTO, they usually talk about the importance of being the external face of the companys technology platform; an evangelist to developers, customers, and employees. So what does CTO mean, besides just "technical founder who really cant manage anyone?"

CTO 168

CTO Fractional CTO CTO Hire Technical Review 168

Steve Blank

NOVEMBER 11, 2014

The Lockheed Skunk Works led by Kelly Johnson was responsible for its Advanced Development Projects – everything from the P-80 , the first U.S. Skunk works differed from advanced research groups in that they were more than just product development groups. Big Companies versus Startups: Durant versus Sloan Customer Development'

Channel 286

Channel Customer Development Distribution Restful 286

Startup Lessons Learned

MARCH 25, 2010

This is the first post that moves into making specific process recommendations for product development. Defective prototype code was as often thrown out (because customers didnt want it) as it was fixed (when customers did). You can view previous essays in this series here: Is Entrepreneurship a Management Science?

Software Review 141

Software Review San Francisco Lean Continuous Deployment 141

Street Smart Product Manager

JUNE 2, 2015

A few weeks ago, I spoke at the Modev MVP Conference and the Lean+Agile DC Conference about using a bootstrapped Customer Development approach to pursuing a new product idea in an existing company. The post Create Your Business Case Using Customer Development appeared first on Street Smart Product Manager.

Customer Development 20

Customer Development Developer Customer DC 20

Street Smart Product Manager

JUNE 2, 2015

A few weeks ago, I spoke at the Modev MVP Conference and the Lean+Agile DC Conference about using a bootstrapped Customer Development approach to pursuing a new product idea in an existing company. The post Create Your Business Case Using Customer Development appeared first on Street Smart Product Manager.

Customer Development 20

Customer Development Developer Customer DC 20

Startup Lessons Learned

JULY 28, 2010

To shed some light, I talked with kaChing , a destination that enables individual investors to find outstanding money managers to manage their money. kaChing launched a virtual portfolio management game on Facebook in January 2008 and a similar version shortly thereafter on kaChing.com. The response was surprisingly positive.

San Francisco 158

San Francisco Lean Continuous Deployment SEC 158

Startup Lessons Learned

SEPTEMBER 10, 2008

I am convinced one of Joel Spolskys lasting contributions to the field of managing software teams will turn out to be the Joel Test , a checklist of 12 essential practices that you could use to rate the effectiveness of a software product development team. There are no customers for that feature, UI issues or no.

Software Review 144

Software Review Technical Review San Francisco Continuous Deployment 144

Startup Lessons Learned

SEPTEMBER 22, 2008

The law of large numbers (of customers) says you cant help but make at least some money - your valuation is determined by how well you monetize the tidal wave of growth. Paid - if your product monetizes customers better than your competitors, you have the opportunity to use your lifetime value advantage to drive growth.

San Francisco 167

San Francisco CPA SEM CTO Hire 167