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5 Tips to Becoming a More Customer Centric Organization

Both Sides of the Table

Our sales guys were on the front line and heard what they needed to win deals. He decided that our largest customers would be involved in the setting of our priority lists (we did some of this internally in the early years but we saw it mostly as a sales process). This was 2006 and we were now working on our second company.

Customer 280
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Google Finally Weaving Local Strategy :: Small Business Marketing.

Duct Tape Marketing

The cities chosen for the City Page beta test closely align with the first Google Offers beta tests and can be supported by the local Google sales and support staff. There’s also an interesting integration of acquisition TalkBin , a tool that makes it very easy for people send SMS messages to any registered business.

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3 Simple Ways to Empower Your Customers to Sell For You :: Small.

Duct Tape Marketing

Creating ready made ways to amplify your customer’s desire to promote is one of the secrets to extending your reach and impact into new customer opportunities. Note: There have been some updates since I published th. 5 Practical Tips for Gett. : As the importance of Facebook as small business marketi. 5 Steps to Successful Fac. All rights reserved.

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Monitoring Relationship Status :: Small Business Marketing Blog.

Duct Tape Marketing

How about monitoring the relationship between internal teams like sales and marketing? How happy is your staff? It may be one of the most important reflections of the service your customers receive. Event follow-up – A quick way to monitor how your webinar, conference or presentation went. All rights reserved.

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Friday Guest Stars :: Small Business Marketing Blog from Duct Tape.

Duct Tape Marketing

Mahan Khalsa Mahan Khalsa is the founder of the Sales Performance Group of FranklinCovey , the creator of the Helping Clients Succeed sales improvement program taught in over 40 countries and 10 different languages. He is currently a founding partner at Ninety Five 5 (Less Nonsense – More Sales). All rights reserved.

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How to Attract and Retain Customers :: Small Business Marketing.

Duct Tape Marketing

Far too often marketers spend all of their attention on the chase and the sale and not enough on the retain and remarkable experience. It’s certainly a big topic, but I love that attract and retain are used in the same setting because they are certainly linked arm in arm in a business that wants to build any kind of marketing momentum.

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5 Reasons Why Effective Marketing Makes Your Business More.

Duct Tape Marketing

If indeed you have any vision of selling your business in the future you’ve got to focus on marketing instead of simply focusing on sales. In my opinion, a greater focus on these elements not only creates greater sales, it leads to the creation of a more valuable asset – or something you might indeed be able to sell.