Steve Blank

SEPTEMBER 3, 2009

This post describes how the traditional product development model distorts startup sales, marketing and business development. This post describes how the traditional product development model distorts startup sales, marketing and business development. Freemium models have their own scorekeeping.)

Customer Development 215

Customer Development Developer Customer Silicon Valley 215

Steve Blank

OCTOBER 29, 2019

Here’s what I suggested they do: Mei and Bill are building a better version of an on-demand help service like TaskRabbit. They have a unique insight about the nature of interactions between customers and service providers I’ve never heard before. But they needed to convince investors that they are Facebook not Friendster.

Bandwidth 281

Bandwidth Database Venture Capital Demand 281

Steve Blank

APRIL 14, 2013

For the last few years, there really hasn’t been a demand to innovate on top of the ecosystem that’s been built. They’re used to using the web and increasingly the mobile web for everything, commerce, communication, games, etc. web site, they create another 100,000 VPN users. New Rules for China. Unlike U.S.

China 323

China Silicon Valley Non-Compete Intellectual Property 323

Steve Blank

APRIL 4, 2011

talk to more customers? cold calls, in-person interviews, and a web survey. (We For next week, they decided to improve the product by adding more tutorials, do a 2 nd Customer Survey and begin to create demand for their product with AdWords Value Prop Testing and Landing Page A/B Testing. Demand generation?

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Customer Business Model Nebraska Cloud 234

Steve Blank

NOVEMBER 2, 2009

For those of you who have been following the discussion, a Lean Startup is Eric Ries ’s description of the intersection of Customer Development , Agile Development and if available, open platforms and open source. The Customer Development process (and the Lean Startup) is one way to do that.

Lean 244

Lean Silicon Valley Startup RSS 244

Steve Blank

SEPTEMBER 17, 2009

This post describes a solution – the Customer Development Model. In future posts I’ll describe how Eric Ries and the Lean Startup concept provide the equivalent model for product development activities inside the building and neatly integrates customer and agile development.

Customer Development 242

Customer Development Developer Customer Silicon Valley 242

Steve Blank

FEBRUARY 18, 2010

Categories and indexes on the web pages aren’t quite the right metaphor or substitute for random access. So bowing to popular demand the 2009 blog posts are now available on Amazon on a portable device which provides instant and random access to any post and does not require power or an internet connection.

Silicon Valley 202

Silicon Valley Customer Development IP Developer 202

Steve Blank

SEPTEMBER 20, 2022

When I asked what they already knew about it, they tossed me a tall stack of industry and stock analyst reports, company names, web sites, blogs. He quickly realized that he could keep adding information to the columns in the third mapping pass as he read through the reports and web sites. Key Conferences, blogs, web sites, etc.

Forecast 376

Forecast China Demand Web 376

Steve Blank

SEPTEMBER 10, 2009

In future posts I’ll describe how Eric Ries and the Lean Startup concept provided the equivalent model for product development activities inside the building and neatly integrates customer and agile development. In 1996 no potential customer had even heard of a Personal Digital Assistant.

Customer Development 196

Customer Development Developer Customer Silicon Valley 196

Steve Blank

APRIL 14, 2013

For the last few years, there really hasn’t been a demand to innovate on top of the ecosystem that’s been built. They’re used to using the web and increasingly the mobile web for everything, commerce, communication, games, etc. web site, they create another 100,000 VPN users. New Rules for China. Unlike U.S.

China 215

China Silicon Valley Non-Compete Intellectual Property 215

Steve Blank

NOVEMBER 12, 2009

The presentation didn’t have a single word about Lean Startups or Customer Development. Reply Dan Hodgins , on November 13, 2009 at 1:12 am Said: Hi Steve, Just listened to your “Retooling Early Stage Development&# for about the 10th time tonight as I was cleaning my room. Your results may vary.

Venture Capital 209

Venture Capital Silicon Valley RSS Hockey Stick 209

Steve Blank

APRIL 9, 2009

Five Easy Pieces – The Marketing Mission After a few months of talking to customers , talking to our channel and working with sales we defined the marketing Mission (our job) was to: Help Sales deliver $25 million in sales with a 45% gross margin. I couldn’t care less about those. on April 10, 2009 at 6:58 am Said: Amazing blog.

Silicon Valley 259

Silicon Valley Technical Review RSS PR 259

YoungUpstarts

OCTOBER 12, 2012

Find and leverage your customer influencers. Many firms spend lots of resources pursuing outside influencers who’ve gained a following on the Web and through social media. A better approach is to find and cultivate customer influencers and give them something great to talk about online. Use advocacy to improve demand generation.

Social Media 164

Social Media Media Marketing Software Review 164

Steve Blank

APRIL 30, 2009

Customers went into the store either looking for the SuperMac product by name (if our demand creation activities had been effective) or went in unsure of which brand of board to buy. Your design or ad agencies can impress you with their awards, but if you’re not moving product or creating demand, you’ve missed the point.

Sales 120

Sales Silicon Valley RSS Las Vegas 120

Steve Blank

DECEMBER 23, 2015

Knowing your customers is the single biggest driver of startup success, and there’s no substitute for getting out of the building to learn about their problems and needs. Like Matthew, Jason sees enormous value in talking with customers: The biggest thing I learned was just how much you don’t know. Get out of the building.

Cofounder 120

Cofounder Entrepreneur Colorado Customer Development 120

Startup Lessons Learned

MAY 9, 2012

TLDR: Brant Cooper and Patrick Vlaskovits , authors of The Entrepreneur's Guide to Customer Development are back with a new book called The Lean Entrepreneur. It took the idea of Customer Development and made it accessible to a whole new audience. Illustrations by FAKEGRIMLOCK. You can pre-order it starting today.

Entrepreneur 167

Entrepreneur Lean Southern California San Diego 167

Steve Blank

OCTOBER 31, 2014

And their branding and demand creation activities were going to occur primarily outside of Australia. channel partners and Chinese manufacturers and customer acquisition and activation programs outside their home country. Trip 2 to the U.S. Test channel and demand creation activities in the U.S. Trip 4 to the U.S.

Global 335

Global Australia Silicon Valley China 335

Steve Blank

DECEMBER 7, 2010

We’ll build the class around the business model / customer development / agile development solution stack. Their objective is to get users, orders, customers, etc. and if a web-based product, a minimum feature set,) all delivered in 10 weeks. Class 1 Jan 4 th Intro/Business Model/Customer Development.

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Wiki Lean Management Business Model 311

Startup Lessons Learned

AUGUST 3, 2009

As I present in my blog, defining the MVP requires answering the following question: "Will our customers be willing to buy the product with these features - available at this date - at this price?" Definitely highlights the beauty of the web. Iterate quickly to uncover true market demands. Thanks Eric, great blog!

San Francisco 168

San Francisco Product Lean Continuous Deployment 168

Steve Blank

MAY 22, 2009

Ignore This Post The same caveat applies as in the first post; If you’re selling via the web, and trade shows seem hopelessly anachronistic, ignore this post. Why are you saying that “If you’re selling via the web and trade shows are something your grandfather told you about, ignore this post.&#. this may be a useful read.

Silicon Valley 128

Silicon Valley RSS California Customer Development 128

Startup Lessons Learned

NOVEMBER 4, 2008

Customer development. For those interested in getting started with agile or customer development, I thought Id include a few links. For customer development, start with Steves book The Four Steps to the Epiphany or take a look at his recent Entrepreneurial Thought Leader Lecture. Expo SF (May. .

Lean 102

Lean San Francisco Agile Continuous Deployment 102

steveblank.com

JULY 8, 2011

Useful blogs and links for startups Click Here ————– 2.

Software Review 110

Software Review Startup Silicon Valley Analytics 110

Steve Blank

APRIL 20, 2021

Shawn immediately said the name I had given the four steps was confusing – I had called it market development – he suggested that I call it Customer Development – and the name stuck. Each new segment you attempt to serve can increase scope , adding to your workload and demanding more of your limited resources.

Product 436

Product Viral Channel San Francisco 436

Steve Blank

FEBRUARY 22, 2010

How do we create end user demand? An early indication that you’ve found the right business model is when you believe the cost of getting customers will be less than the revenues the customers will generate. For web startups, this is when the cost of customer acquisition is less than the lifetime value of that customer.

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Balance Sheet Startup Burn Rate Metrics 298

Startup Lessons Learned

SEPTEMBER 22, 2008

What those sites have in common (despite their very different audiences) is that something is causing their customers to become addicted to their product, and so no matter how they acquire a new customer, they tend to keep them. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup?

San Francisco 167

San Francisco CPA SEM CTO Hire 167

Steve Blank

JULY 13, 2009

Not being able to hear negative customer input is an extremely bad idea. Out of the Ashes A few of the key tenets of Customer Development , came from the ashes. I do not want to necessarily start a flame war about particular creations of “Web 2.0 We all know how that ends up. Order Here.

Silicon Valley 122

Silicon Valley Product RSS California 122

Steve Blank

JULY 29, 2013

In web/mobile startups the canonical view is the founding team consists of a hacker, a hustler, and a designer. Filed under: Customer Development , Family/Career/Culture. Customer Development Family/Career/Culture' Founding team – complementary skills – builds the company.

Cofounder 335

Cofounder Advisory Board Customer Development Leadership 335

K9 Ventures

AUGUST 13, 2010

It worked like a charm since we could create a more interactive experience on the Web. What started out as a generic web-based chat solution morphed into a full-fledged product for a distance education that we called iClass. (We We were a tiny web-conferencing startup in Pittsburgh called iMeet. This time we’d gotten it right.

Revenue 72

Revenue Developer Java Customer Development 72

Startup Lessons Learned

NOVEMBER 6, 2008

The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? The Lean Startup Intensive is tomorrow at Web 2.0. Tell your Startup Visa story Speaking 2010: Webstock, GDC, Web 2.0, What is customer development? Using AdWords to assess demand for your new online.

Agile 76

Agile San Francisco Software Review Continuous Deployment 76

Steve Blank

MAY 10, 2011

These diagrams are the visual representation of the how and the what a team learned in the class – how they tested their hypotheses by getting out of the building using the Customer Development process and what they learned about each part of their business model. The students were challenged to get users, orders, customers, etc.

Lean 279

Lean Business Model Agile Customer Development 279

Steve Blank

MARCH 29, 2011

One of the amazing consequences of the low cost of creating web and mobile apps is that you can get a lot of them up and running simultaneously and affordably. I call these app development projects “science experiments.”. The web now allows you to turn your “back of the napkin&# ideas into live experiments.

Entrepreneur 267

Entrepreneur Web Demand Customer Development 267

Startup Lessons Learned

OCTOBER 4, 2008

Thanks to Suns amazing PR blitz, there was tremendous demand for experts on Java, and I did my best to convince people that I was one of that mythical breed. my startup is Blank Label (www.blank-label.com), which is a provider of custom dress shirts that empowers consumers to become the designer of their own product. Expo SF (May. .

San Francisco 155

San Francisco Technical Cofounder Fractional CTO CTO 155

Steve Blank

JUNE 15, 2009

Filed under: Customer Development , Family/Career , Technology | Tagged: Steve Blank , Entrepreneurs , Tips for Startups « Am I a Founder? We need our team members to have sustainable work / life balance or risk losing them to another less demanding industry all together. The Adventure of a Lifetime.

Entrepreneur 276

Entrepreneur Silicon Valley Technical Review RSS 276

The Next Web

MARCH 11, 2014

For the past year, they invested in the team and technology to prioritize speed of iteration with disregard to traditional methods of customer development and company building. They didn’t create a landing page to see if people would enter their email. They just built it. Some things just have to exist first.

Silicon Valley 151

Silicon Valley Cofounder Stock Options Mobile 151

Startup Lessons Learned

SEPTEMBER 30, 2008

Was it an important or irrelevant fact that most of our web code was procedural and not object-oriented? By delegating and training, we create a corps of leaders who could step in to provide CTO-like services on demand. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup?

CTO 168

CTO Fractional CTO CTO Hire Technical Review 168

Duct Tape Marketing

SEPTEMBER 29, 2016

In today’s digital age of marketing, brands are focusing on User-Generated Content (UGC) campaigns to improve their web performance and increase organic responses. As the reach of online platforms has expanded throughout Web 2.0, www.elon.edu/docs/e-web/academics/communications/research/vol3no1/02mackinnonejspring12.pdf.

Software Review 28

Software Review Campaign Advertising Social Media 28

Steve Blank

JANUARY 4, 2010

A scalable startup typically requires external “risk&# capital to create market demand and scale. And the founders must have a reality distortion field to convince investors their vision is not a hallucination and to hire employees and acquire early customers. The Web and Startups.

Hockey Stick 276

Hockey Stick Venture Capital Startup Cofounder 276