Steve Blank

NOVEMBER 30, 2009

Customer Development is all about gathering a list of what features customers want by talking to them, surveying them, or running “focus groups.” One of the specific requests from our chip architects was to find out whether customers would want the chip to have data stored as big-endian or little-endian.

Customer Development 280

Customer Development Developer Customer Silicon Valley 280

Steve Blank

APRIL 9, 2009

And the results weren’t the traditional PR metrics of number of articles or inches of ink. We were constantly creating metrics to see the effects of different PR messages, channels and audiences on end-user purchases. It wasn’t measured by how busy you were, it was measured by results. I couldn’t care less about those.

Silicon Valley 263

Silicon Valley Technical Review RSS PR 263

Steve Blank

MAY 14, 2012

The excerpts, which appeared first at Inc.com , highlight the Customer Development process, best practices, tips and instructions contained in our book. Financial progress is tracked using metrics like income statement, balance sheet, and cash flow. Filed under: Customer Development.

Balance Sheet 335

Balance Sheet Business Model Customer Development Metrics 335

ConversionXL

JANUARY 31, 2014

note: If you’re a startup, you’ll want to use customer development questions for your page to resonate with future traffic). Ask Peep about analytics, and he’ll tell you, “Metrics are there to provide actionable insight. You need to look at a metric, ask “so what?” – and have an answer.”. image source.

Analytics 134

Analytics Video Matching Conversion 134

Startup Lessons Learned

MAY 31, 2010

Its in reverse-chronological order, so start with page 3 or just use Seans handy reference. When I first encountered customer development , it was considered pure lunacy by mainstream entrepreneurs and VCs. Its in reverse-chronological order, so start with page 3 or just use Seans handy reference.

San Francisco 133

San Francisco Lean Technical Review Software Review 133

Startup Lessons Learned

AUGUST 2, 2008

Alas, they arent published in a dead-tree medium yet, so I cant say something like "they are the essential reference on my bookcase." The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? but rest assured they would be. No departments The Five Whys for Startups (for Harvard Business R.

San Francisco 125

San Francisco Software Review Technical Review Continuous Deployment 125

Startup Lessons Learned

APRIL 14, 2009

Every board meeting, the metrics of success change. Their product development team is hard at work on a next-generation product platform, which is designed to offer a new suite of products – but this effort is months behind schedule. Time-to-complete-a-sale is not a bad metric for validated learning at this stage.

Customer 167

Customer San Francisco Lean Hockey Stick 167

conversionxl.com

SEPTEMBER 10, 2013

It’s Not a Conversion Problem, It’s a Customer Development Problem. This is a customer development problem. So What is Customer Development? The core idea behind customer development is that the assumptions you make about a target market are only guesses. Website Analysis.

Customer Development 60

Customer Development Conversion Developer Customer 60

Startup Lessons Learned

MARCH 29, 2010

Each part of the program is organized around one phase of the Build-Measure-Learn feedback loop and begins with a keynote address from a heavy hitter: Steve Blank on Customer Development, Randy Komisar on "Getting to Plan B" and - a third person, not-yet-announced-but-extremely-cool-trust-me. I think this is a fair question.

San Francisco 120

San Francisco Lean Continuous Deployment DC 120

Startup Lessons Learned

JULY 28, 2010

First, because the amateurs weren’t SEC-registered, the site had to refer to them with awkward terms like “geniuses.&# First, because the amateurs weren’t SEC-registered, the site had to refer to them with awkward terms like “geniuses.&# Within a month, kaChing observed several interesting things.

San Francisco 158

San Francisco Lean Continuous Deployment SEC 158

Startup Lessons Learned

JUNE 8, 2009

That’s because many of our reports feed us vanity metrics: numbers that make us look good but don’t really help make decisions. Yet even among those who have access to good actionable metrics, I’ve noticed a phenomenon that prevents taking maximum advantage of data. Too much of this data is non- actionable.

San Francisco 84

San Francisco Lean Continuous Deployment DC 84

Startup Lessons Learned

JULY 29, 2009

Leverage product development with open source and third parties. Financial leverage refers to investing that is supplemented by borrowed money. Similarly, product development leverage refers to situations in which our own work is fortified by the work of outsiders. Technical debt only refers to the latter.

Technical Review 168

Technical Review Software Review San Francisco Lean 168

Steve Blank

JANUARY 21, 2013

I think you will see the work of some talented and determined entrepreneurs who have honed their customer discovery and customer development skills to an impressive level. Align and train mentors to embrace customer development. If you do, my bet is on these talented, motivated and well-prepared undergraduates.

Lean 284

Lean Cofounder Dividend Business Model 284

Startup Lessons Learned

SEPTEMBER 30, 2008

I am very impressed and will use this and a direct reference many times. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Waves of technology platforms The lean startup Customer Development Engineering Greasemonkey compiler Great open source scalability tools from Danga Ideas.

CTO 168

CTO Fractional CTO CTO Hire Technical Review 168

Startup Lessons Learned

NOVEMBER 1, 2013

And "Lean Impact" offers a reference point for people to start that conversation—there is real power in naming. 2) Vanity Metrics : Especially for those working to increase awareness, social change groups often report member numbers, Facebook likes, and news hits as proxies for impact (which may in turn generate further revenue).

Lean 167

Lean San Francisco Metrics Angel Investor 167

ConversionXL

DECEMBER 2, 2020

The stage where your customers are actively researching for more information; during this stage social proof , and testimonials play an important role. The stage in which a customer makes a purchase. The stage in which your customers develop brand loyalty. Building your custom marketing and sales funnel.

Churn Rate 78

Churn Rate Analytics Retention SQL 78

Startup Lessons Learned

JUNE 15, 2009

One is used by engineers to refer to the process of getting code fully integrated into production. Another is used by marketing to refer to what customers see. In traditional batch-and-queue development, these two concepts are linked. No departments The Five Whys for Startups (for Harvard Business R.

Continuous Deployment 167

Continuous Deployment Software Review San Francisco Lean 167

Startup Lessons Learned

APRIL 18, 2010

Lean, when used in the context of lean startup, refers to a process of building companies and products using lean manufacturing principles applied to innovation. That process involves rapid hypothesis testing, validated learning about customers , and a disciplined approach to product development.

Lean 167

Lean San Francisco Continuous Deployment Startup 167

Startup Lessons Learned

OCTOBER 20, 2008

The time, money and quality dimensions are referred to, in the project management world, as the triple constraints. Some people refer to scope as effectiveness, Units, availability or quality. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? October 22, 2008 4:48 PM Situmam said.

Software Review 164

Software Review Engineer Management Technical Review 164

Startup Lessons Learned

APRIL 9, 2015

They suspected that if they could do customer development throughout the development process, they could come up with a much better product. Fast-forward a month: 60% of those who tried it wanted to keep it; 40% of those people said they’d refer it to someone else. This is a big concern for us,” said REDACTED.

Lean 60

Lean Technology Metrics Developer 60

Startup Lessons Learned

SEPTEMBER 9, 2009

First OODA reference: Ideas. Congrats, Since you're looking back here's PostRank's view of you last year base don reader engagement metrics: [link] Hover over each of the scores to get the social metric counts. Validated learning about customers * 8.0 As for top posts we have: * 10.0 Don't launch * 8.9

San Francisco 84

San Francisco Continuous Deployment Lean DC 84

Startup Lessons Learned

AUGUST 3, 2009

In a lot of cases, this requires a lot of energy invested in talking to customers or metrics and analytics. You refer to an anonymous Valley-based MMORPG that consumed years and tens of millions in development, but got little commercial traction. In fact, MVP is quite annoying, because it imposes extra overhead.

San Francisco 168

San Francisco Product Lean Continuous Deployment 168

ConversionXL

FEBRUARY 9, 2016

. “Growth hackers have a passion for tracking and moving a metric. Without metrics or data, a growth hacker can feel out of place and uncomfortably exposed. This strong bias towards data drives a growth hacker away from vanity metrics towards metrics that will make or break the business.” ” Creativity.

Retention 48

Retention Metrics Acquisition Conversion 48

andrewchenblog.com

MARCH 10, 2010

Coupled with A/B testing, customer development, and thinking through business problems in a scientific, hypothesis-driven way, you end up with a powerful cocktail of techniques to build a modern startup in the most iterative way possible. .&# Ideas for when and how to pay down product design debt? Please comment!

Technical Review 47

Technical Review Design Las Vegas Product 47

www.women2.org

MARCH 8, 2012

After quitting my job and starting Sorced , I spent a few months validating my business concept by creating the product mockups and doing customer development. References: My references checked out. The application requires several references, who they actually reach out to and assess your credibility as a candidate.

Cofounder 47

Cofounder Technical Review San Francisco Founder 47

VC Cafe

SEPTEMBER 5, 2012

1) It all starts from the Growth Hacking Funnel - in the early stages, startups should not just focus on top/bottom line metric like unique users and revenue. Active users also refer new users through product features and incentives. KISS Metrics – How to Run A/B Tests that Get REAL Results. Dropbox – Startup Lessons Learned.

API 167

API Viral Startup Retention 167

Startup Lessons Learned

OCTOBER 11, 2013

Problems arise when companies isolate areas of the business in what Eric refers to as “functional silos”—independently operating teams (design, engineering, marketing, legal, etc.) You have to go find your own customers to experiment with, you have your own brand, so you have to think like a Lean Startup.

Lean 167

Lean Silicon Valley Agile Cofounder 167

www.rocketwatcher.com

NOVEMBER 8, 2010

Rocket Watcher Product Marketing for Startups Product Marketing for Startups About Speaking Contact Email Posts Startups Product Marketing Messaging Social Media Commentary Uncategorized Marketing Metrics 101 for B2B Startups 13. Rocket watcher b2b marketing metrics View more presentations from April Dunford.

B2B 42

B2B Metrics Marketing Startup 42

Startup Lessons Learned

JULY 31, 2009

I've been copy pasting large chunks of my reference emails. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? I only can think of one successful referral and in that instance, I thought it was a long shot. I'll definitely try this out. August 4, 2009 10:01 PM Eric said.

San Francisco 68

San Francisco Lean Startup Continuous Deployment 68

Aymeric Gaurat-Apelli

JULY 1, 2010

Out of the box, Clicky gives you actionable metrics, rather than a awful lot of useless data. Although a lot of people refer to KissMetrics when someone asks for an analytics tool, I have never understood what value they add in comparison to the other analytics tool like Clicky and Google Analytics. Amazingly quick and easy tool.

Lean 38

Lean Customer Ruby Startup 38

Aymeric Gaurat-Apelli

JULY 1, 2010

Out of the box, Clicky gives you actionable metrics, rather than a awful lot of useless data. Although a lot of people refer to KissMetrics when someone asks for an analytics tool, I have never understood what value they add in comparison to the other analytics tool like Clicky and Google Analytics. Amazingly quick and easy tool.

Lean 32

Lean Customer Ruby Startup 32

conversionxl.com

FEBRUARY 4, 2014

note: If you’re a startup, you’ll want to use customer development questions for your page to resonate with future traffic). Ask Peep about analytics, and he’ll tell you, “Metrics are there to provide actionable insight. You need to look at a metric, ask “so what?” – and have an answer.”. image source.

Analytics 98

Analytics Software Review Conversion Video 98

Startup Lessons Learned

MARCH 3, 2009

In order to give people the data they need to apply the strategy, we were very open with our company metrics, making all reports generally available and easy to run. When you think a certain feature will give a 50% boost to a given metric, and it only eeks out a 5% boost, you cant spin that as failure. March 9, 2009 8:35 AM Eric said.

Employee 146

Employee San Francisco Lean Software Review 146

Startup Lessons Learned

SEPTEMBER 5, 2008

So, for reference, I am Adam, of [link]. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Startup Visa update ► February (5) Kiwi lean startup + Australia next Why diversity matters (the meritocracy business) Beware of Vanity Metrics (for Harvard Business Rev.

Open Source 107

Open Source San Francisco Continuous Deployment Lean 107

maplebutter.com

JANUARY 8, 2013

Written By Dan Martell on February 2nd, 2012 | Category: Hiring LeanStartup Marketing Metrics Startup Life | 6 Comments. Building Metrics / Usage Reports / KPI 3. Product/Metrics (70%/30% time) * Get your product activation (sign-up + meaningful action) to 60% * then, Get your product retention to 20% weekly. 10) Metrics.

Technical Review 44

Technical Review Startup Cofounder Software Review 44

Steve Blank

MAY 26, 2009

So I’d still rather refer to “industries&# and “markets&#. The verticallity of a particular market refers to its height in the tree. Vertical is a reference term (or a category) not an actual industry. What is it that’s unique about the market I’m in? The next few posts will make this clear.

Vertical 151

Vertical Silicon Valley Intellectual Property RSS 151

Startup Lessons Learned

JULY 2, 2009

It would make article more approachable initially, and easier to scan when I go back to reference it. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Great article, Eric. I have one comment on style: could you break up your articles with subheadings?

San Francisco 164

San Francisco Lean Technical Review Software Review 164