7 Key Startup Activities Where Follow-Up Is Critical
Startup Professionals Musings
MARCH 21, 2021
I can think of several related aspects of starting and running a business where follow-up, or lack of it, can make or break your startup. Customer retention. More customers are lost to apathy after the sale than poor service or quality. That’s the bar you should aspire to. Here are a few: Business networking.
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