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How to Track and Improve Ecommerce Customer Acquisition Effectiveness

ConversionXL

By meeting buyers’ post-purchase needs , you’ll improve customer retention. A direct-to-customer haircare brand runs an email marketing campaign with a coupon for 10% off for new customers. One month later, sales are up by $38,500, and the business owner deems the campaign a success. Image source ). Data-driven targeting.

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Create an Offboarding Flow that Improves Retention

ConversionXL

Yet, offboarding is such an important and under-rated opportunity to provide a positive experience that can actually yield advocates, saved customers, and higher retention. There’s no need to over-engineer it: Groove started sending out a simple email that asks users to reply with why they cancelled. Image source ).

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A Complete Guide to YouTube Analytics

ConversionXL

Given that most users abandon apps within 30 days post-installation, high downloads don’t lead to high audience retention, satisfaction, or revenue. By elevate, we mean high AVD and CTR can get you into YouTube’s recommendation engine. Choose an ad format and campaign that aligns with your end goals (e.g.

Analytics 134
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Why Misunderstanding Startup Metrics Can Cost You Your Business

Both Sides of the Table

PR and non programmatic marketing often have a lagging affect so if you ran a big out-of-home marketing campaign that created brand awareness you may find that conversion actually takes place 60–90 days later. What are the re-marketing or retention cost assumptions? In this case, CAC isn’t sufficient to look at long-term profitability.

Metrics 150
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Why Sites in High-Growth Industries Have Terrible UX

ConversionXL

The very top yellow bar: “The improved trading engine is released. The rest is confusing numbers and irrelevant snippets of news. Even if I bail at some point during the rest of the registration process, Shopify has my email address to follow up. Send me a tailored drip email campaign. What else is unclear? Read more.”.

Affiliate 116
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Propensity Modeling: Using Data (and Expertise) to Predict Behavior

ConversionXL

Kettering once said, “My interest is in the future because I am going to spend the rest of my life there.”. Edwin Chen, Software Engineer at Google, summarizes the process in more detail: Edwin Chen: First, select which variables to use as features. lead-to-customer conversion rate, retention, etc.). How did we do last quarter?

Analytics 118
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Product Marketing Contribution

SVPG

John is starting to worry that Jane and the rest of the marketing team don’t get his product. Marketing communications and campaigns – advertising, email, interactive, search-engine, events etc. His corrections from the press release aren’t in it. ” Bob assures John, “We’re in great shape.

Product 108