Startup Lessons Learned

AUGUST 21, 2013

Guest post by Lisa Regan, writer for The Lean Startup Conference. The Lean Startup Conference was founded four years ago to bring together real entrepreneurs who have applied Lean Startup techniques and have useful advice to share with each other. Metrics play a big role in any conversation around implementation.

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Up and Running

SEPTEMBER 10, 2021

In its simplest form, a CRM will help you increase customer retention, which in turn increases profits. This can include data points like their purchase history, how they communicate with you , customer service interactions, and even notes from conversations. Organization and operations. How to choose a CRM for your business.

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Management Customer Software Review Technical Review 116

Startup Lessons Learned

JULY 3, 2009

Lessons Learned by Eric Ries Friday, July 3, 2009 Lean Startup fbFund wrap-up Last week I had a real blast meeting with the companies at the fbFund incubator at Palo Alto. The Lean Startup fbFund Edition View more documents from Eric Ries. The Lean Startup Intensive is tomorrow at Web 2.0. Without further ado. Expo SF (May.

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Startup Lessons Learned

JUNE 22, 2009

Lessons Learned by Eric Ries Monday, June 22, 2009 Pivot, dont jump to a new vision In a lean startup , instead of being organized around traditional functional departments, we use a cross-functional problem team and solution team. Thats not the goal of a lean startup. Your writing is certainly not lean. It was painful.

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San Francisco Lean Continuous Deployment Agile 167

ConversionXL

MARCH 24, 2016

When you’re doing conversion optimization , one of the hardest parts is finding opportunity areas to optimize. Equally valuable is finding activities that correlate with higher customer success – whether that be RPV, LTV, or whatever metric you’re optimizing for. But how do you find these correlative metrics?

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Metrics Conversion Analytics Retention 48

crowdSPRING Blog

APRIL 5, 2013

Being Kind To Your Prospective Customers Is Good Business – (Lean Business: Do Unto Others) – [link]. Measuring What Matters: How To Pick A Good Metric – [link]. Being Kind To Your Prospective Customers Is Good Business – (Lean Business: Do Unto Others) – [link]. Leadership Rule No.

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Social Media Small Business Design Media 92

ConversionXL

FEBRUARY 3, 2022

Prospect trial to conversion rates fell with the longer trials. Growth marketing borrows a concept from the lean startup methodology. They work to improve top-of-funnel metrics like brand awareness and identify opportunities to improve customer activation, retention, and referral efforts. What are “pirate metrics?”.

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Framework Marketing Acquisition Retention 102

The Startup Magazine

FEBRUARY 24, 2019

As such, most entrepreneurs focus all their energies on customer retention. Effectively implementing the model requires an analysis of the customer lifecycle taking into consideration various metrics. It then applies four metrics to assess the impact of every step on performance. Conversion into Committed Accounts (S5 – Commit).

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SQL Metrics Business Model Revenue 85

Startup Lessons Learned

AUGUST 24, 2009

So I generally feel right at home in these conversations. Despite all the energy invested in talking to authors about the size of their platform, very few gatekeepers have a rigorous set of metrics for measuring it. In other words, they are facing conditions of extreme uncertainty, just like startups. Is that a lot?

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San Francisco Lean Technical Review Distribution 113

practicetrumpstheory.com

JULY 14, 2010

First, what is an actionable metric? An actionable metric is one that ties specific and repeatable actions to observed results. This distinction carries over to metrics too. For example, spending a ton of effort to drive sign-ups for a product with very low retention is a form of waste.

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Metrics Lean Retention Startup 51

Startup Lessons Learned

APRIL 14, 2009

Every board meeting, the metrics of success change. Products can find sources of validation with impressive stats along a number of dimensions, such as high engagement, viral coefficient, or long-term retention. Time-to-complete-a-sale is not a bad metric for validated learning at this stage. The selling order.

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Customer San Francisco Lean Hockey Stick 167

Austin Startup

FEBRUARY 1, 2018

Product managers have the exciting responsibility of establishing the goals, roadmap and tracking metrics of their product (among many other duties), and also the less-glamorous but equally-important task of taking care of all the blocking and tackling required?—?from These managers have a tendency to steamroll conversations.

Management 85

Management Product Technical Review Software Review 85

ReadWriteStart

AUGUST 26, 2022

We’ll have a fun conversation over the next 40-45 minutes. I will say the one thing we tell all our portfolio companies is to get fit and lean in. I like the get fit and lean in. But stuff like retention is super important. So how sticky are your customers, and can you break that down to customer retention?

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Partner Cofounder Retention Acquisition 132

Duct Tape Marketing

DECEMBER 24, 2019

Once you find the metrics that can help you understand your business’s effectiveness in guiding the journey at each stage, you can begin to make changes to your existing approach. You can find ways to lean into the tactics that are working and eliminate the less effective elements of your strategy.

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www.instigatorblog.com

AUGUST 14, 2012

One of the concepts we’re pushing hard in the Lean Analytics book is the One Metric That Matters (OMTM). The idea is this: at any given time in your business there’s one key metric you should be focusing on. And that one metric becomes the driving force for what you do, experiments you run, and decision-making.

Metrics 47

Metrics Analytics Lean Startup 47

klinger.io

JANUARY 17, 2014

Andreas Klinger #product #metrics #marketing Startup Lessons Learned. A Primer on Startup Metrics – Which Analytics Tool to pick. A Primer on Startup Metrics – Which Analytics Tool to pick. Accounting are the metrics we track over time. Follow @andreasklinger. On this website I share notes & thoughts. ?.

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Analytics Metrics Startup Database 67

The Startup Toolkit

FEBRUARY 27, 2012

Folks who know nothing about your business will evaluate it based on the default metrics: traffic & revenue. Accepting the default metrics is bad. The default metrics are dangerous because they compel you to scale prematurely and kill your company. Picking good metrics. Focus on retention. Focus on referral.

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Metrics Retention Viral .Net 46

ConversionXL

MARCH 1, 2016

In regards to conversion optimization, we’re of the belief that UX is a big part of our process and that great UX leads to more conversions. But how do UX people view conversion optimization? I learned that their perceptions of conversion optimization were close, but not always aligned, with how we believe it to be.

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Conversion Metrics Analytics Design 48

steveblank.com

JULY 8, 2011

signup, upgrade, trial pricing Zuora – online subscription management FeeFighters – find the cheapest credit card processors HealPay – Collections made easy Customer Support Tender – support, knowledgebase tool for your site GetSatisfaction - conversations between companies / customers.

Software Review 110

Software Review Startup Silicon Valley Analytics 110

YoungUpstarts

MAY 30, 2020

How you treat people in times of crisis is incredibly revealing – whether for better or for worse – and will have profound effects on things like recruitment, talent retention, and customer loyalty once the crisis is behind us. Create a routine by starting each workday with a check-in conversation that engages everyone.

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Leadership Public Relations Community Employee 223

Ben's Blog

MAY 15, 2020

What are those metrics? Andrew : If you are a travel company right now, I think you’re seeing very specific metrics dropping. As a result of that, all of those metrics go up. Transcript: Hi, and welcome to the a16z podcast. I’m Lauren Murrow. ” We have to watch our cash.

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Founder Conversion Technical Review Cash Position 36

Reid Hoffman

MARCH 2, 2021

You can listen to the conversation on the Greymatter podcast here. So the norms that we have were a combination of bottoms-up and then some top-down leaning. I have discussions, I have reviews with my teams, quarterly, on diversity and inclusion, just like I do on customer acquisition, just like I do on retention. She’s great.

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Iran Technical Review Non-Compete Lean 39

The Next Web

AUGUST 17, 2013

Virtual badges, points or other gamified activities on your site tend to increase user retention and time on site. Gamification also allows companies to effectively track metrics about user interactions to make incremental improvements over time. Approaching UX in a lean way will allow you to quickly learn, fail and iterate.

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Startup Lessons Learned

DECEMBER 16, 2008

We were trying to broaden the conversation beyond just viral customer acquisition. Our goal is to understand the metrics, mechanics, and levers of engagement. I wrote about this challenge for iPhone developers, in an essay on retention competition : the battle over what icon the user will click when they go to the home screen.

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Viral San Francisco Lean Continuous Deployment 140

maplebutter.com

JANUARY 8, 2013

Written By Dan Martell on February 2nd, 2012 | Category: Hiring LeanStartup Marketing Metrics Startup Life | 6 Comments. How to stay lean and iterate quickly while you’re building a two sided marketplace, especially when “network effect” and “critical mass” are the two main focuses? Why do I do it?

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Technical Review Startup Cofounder Software Review 44

Up and Running

MARCH 11, 2015

Food, technology, bioscience, services, you need to know the metrics for your model. I’m going to share what the metrics are for a SAS business, which is software as a service, and that’s what we are here at LivePlan, so these are the things that we track on a daily basis. This is why we love the lean startup methodology.

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Technical Review Software Review Due Diligence Exit Strategy 60

www.vccafe.com

MARCH 11, 2013

Lean Methodology Sources. Steve Blank on Lean Customer Development. Part 3- Lean Cust. Steve Blank’s Lean Startup Resources. Lean Startup Circle â?? Startup Metrics for Pirates â?? SaaS Metrics Tutorial â?? customer retention, churn reduction, lifetime value. Lean project management.

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Software Review Technical Review Startup 53

ConversionXL

FEBRUARY 9, 2016

This means users love it, that there’s lots of retention and engagement, even at small numbers. And it’s a combined product management and technical function, to boost an already positive growth curve into something even bigger.” . “Growth hackers have a passion for tracking and moving a metric. ” Creativity.

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Retention Metrics Acquisition Conversion 48

ConversionXL

JUNE 2, 2022

Sales and marketing collaborate until a deal is closed and beyond to secure long-term customer retention. ABM must target the entire buying committee, not just one or two individuals who may never be involved in sales conversations. The median figures for each strategy should give you an idea of which program to lean towards.

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andrewchenblog.com

MARCH 10, 2010

For entrepreneurs out there who are building metrics-driven products but also committed to a great user experience, I would love to hear when and how you pay down the product design debt. Also we have found that if you target correctly you will see improvements in acquisition numbers and retention, so paying down debt can be ROI positive.

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Technical Review Design Las Vegas Product 47

ConversionXL

MARCH 16, 2016

See, when people lean on NPS like it’s a magic number, it doesn’t do much good. Net Promoter Score is a customer loyalty metric developed by (and a trademark of) Fred Reichheld, Bain & Company, and Satmetrix. If you have a bunch of customer success metrics but don’t use them for anything, you’re wasting your time.

.Net 48

.Net Metrics Retention Aggregator 48

blog.expensify.com

APRIL 24, 2012

Just as.NET is both a lock-in and very restricting, and Java violates both “lean cuisine class hierarchy” and “objects if necessary, but not necessarily objects”, the “we’ll just use XML” mantra deserves to die. That would have given you a trifecta. Only like minds want to work for someone like that.

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Java PHP Software Review Coder 107

ConversionXL

OCTOBER 4, 2018

which leads will convert—however you define conversion. RapidMiner has rolled out a SaaS beta that, with a bit of manual adjustment, translates an Excel sheet full of, say, employment data to a prediction of employee retention: A dataset in Excel—a starting point in which most marketers are already comfortable. customer churn.

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ConversionXL

APRIL 6, 2016

People hate popups, but they increase conversions. Joanna Wiebe, Jen Havice and Joel Klettke present: Conversion Copywriting Panel. Claire Vo: CRO Metrics for Performance and Insight. If you have 0-10 conversions, etc. To automate, you need 10,000 conversions per month ( w/ power of 80, you need 5%). Optimization.

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Retention Algorithm Software Review Conversion 48