Startup Lessons Learned

JULY 5, 2010

I believe it is the best introduction to Customer Development you can buy. As all of you know, Steve Blank is the progenitor of Customer Development and author of The Four Steps to the Epiphany. You can imagine how well that worked. On the minus side, that has made it a wee bit hard to understand.

Customer Development 166

Customer Development Developer San Francisco Customer 166

Startup Lessons Learned

MARCH 16, 2009

Lessons Learned by Eric Ries Monday, March 16, 2009 Combining agile development with customer development Today I read an excellent blog post that I just had to share. In most agile development systems, there is a notion of the "product backlog" a prioritized list of what software is most valuable to be developed next.

Agile 111

Agile Customer Development Developer San Francisco 111

Steve Blank

OCTOBER 15, 2019

Once upon a time every great organization was a scrappy startup willing to take risks – new ideas, new methods, new customers, targets, and mission. If they were a commercial company, they figured out product/market fit; or if a government organization, it focused on solution/mission fit. Process Versus Product.

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Government Technical Review Acquisition Metrics 315

Steve Blank

SEPTEMBER 5, 2018

Reading the NY Times article “ Jeffrey Katzenberg Raises $1 Billion for Short-Form Video Venture, ” I realized it was time for a new startup heuristic: the amount of customer discovery and product-market fit you need to find is inversely proportional to the amount and availability of risk capital. ” Fire, Ready, Aim.

Lean 335

Lean Burn Rate Startup IPO 335

Steve Blank

AUGUST 3, 2012

Long before there was the Lean Startup, Business Model Canvas or Customer Development there was a guy in Santa Barbara California who had already figured it out. Frank Robinson of SyncDev has been helping companies figure out their minimum viable product and pivots since 1984, long before I even knew what it meant.

San Jose 256

San Jose Technical Review Customer Development Software Review 256

Steve Blank

FEBRUARY 23, 2009

This product development diagram had become part of the DNA of Silicon Valley. Were startups failing because of product failures or was there some other failure mode? a customer before you try and build a business. Is there any way to predict success or failure?

Product Development 143

Product Development Developer Silicon Valley Product 143

Steve Blank

SEPTEMBER 17, 2009

This post describes a solution – the Customer Development Model. In future posts I’ll describe how Eric Ries and the Lean Startup concept provide the equivalent model for product development activities inside the building and neatly integrates customer and agile development.

Customer Development 242

Customer Development Developer Customer Silicon Valley 242

Steve Blank

AUGUST 18, 2010

Here’s his story of when Customer Development failed. We were lucky to learn about Customer Development early on in the life of our startup. More importantly, we’d witnessed Customer Development’s massive success at another local startup. So how did Customer Development fail us?

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Customer Development Developer Customer California 230

Steve Blank

SEPTEMBER 3, 2009

This post describes how the traditional product development model distorts startup sales, marketing and business development. The meaning of alpha test , beta test, and first customer ship are pretty obvious to most engineers. Here’s what the product development diagram looks like from a sales perspective.

Customer Development 215

Customer Development Developer Customer Silicon Valley 215

Steve Blank

SEPTEMBER 5, 2023

Here’s how I learned why they were critical to successful customer development. I was an aggressive, young and a very tactical VP of marketing at Ardent , a supercomputer company – who really hadn’t a clue about the relationship between profound beliefs, customer discovery and strategy. Who are the payers?

Business Model 305

Business Model Product Development Early Stage Customer Development 305

Steve Blank

MAY 6, 2015

I am always surprised when critics complain that the Lean Startup’s Build, Measure, Learn approach is nothing more than “throwing incomplete products out of the building to see if they work.”. Repeat, learning whether to iterate, pivot or restart until you have something that customers love. Waterfall Development. Here’s how.

Lean 120

Lean Agile Business Model Customer Development 120

Startup Lessons Learned

OCTOBER 5, 2008

Lessons Learned by Eric Ries Sunday, October 5, 2008 The product managers lament Life is not easy when youre working in an old-fashioned waterfall development process, no matter what role you play. The product manager was clearly struggling to get results from the rest of the team. Lets start with what the product manager does.

San Francisco 158

San Francisco Management Software Review Product 158

Steve Blank

SEPTEMBER 10, 2009

In future posts I’ll describe how Eric Ries and the Lean Startup concept provided the equivalent model for product development activities inside the building and neatly integrates customer and agile development. They never understood Market Type. Why does Market Type matter? End result?

Customer Development 196

Customer Development Developer Customer Silicon Valley 196

SVPG

NOVEMBER 22, 2013

Much has been written about how to do product discovery in startups, by me and many other people. But one of the real advantages from a product point of view is that there’s no legacy to drag along, there’s no revenue to preserve, and there’s no reputation to safeguard. See Product Discovery with Live-Data Prototypes.

Product 67

Product NDA Continuous Deployment Reputation 67

Steve Blank

SEPTEMBER 1, 2021

Do they have better sales, marketing, or product development groups? What the winners start with is the realization that in a world of continuous disruption, they have only a few years to develop new capabilities or be pushed over the brink. Is it that some CEOs are better than others? Are their people smarter?

Incubator 402

Incubator Lean Agile Business Model 402

Startup Lessons Learned

JULY 13, 2009

Lessons Learned by Eric Ries Monday, July 13, 2009 The Principles of Product Development Flow If youve ever wondered why agile or lean development techniques work, The Principles of Product Development Flow: Second Generation Lean Product Development by Donald G. Reinertsen is the book for you.

Product Development 153

Product Development Developer San Francisco Product 153

YoungUpstarts

NOVEMBER 20, 2013

by Dan Adams , president of Advanced Industrial Marketing and author of “ New Product Blueprinting: The Handbook for B2B Organic Growth “ Right now our economy and our nation feel anything but business-friendly. Innovation isn’t about flinging products willy-nilly against the wall to see what sticks.

Product 251

Product B2B Product Development Developer 251

Steve Blank

NOVEMBER 5, 2009

Chasing funding versus chasing customers and a repeatable and scalable business model, is one reason startups fail. Product Development – Getting Funded as The Goal In a traditional product development model, entrepreneurs come up with an idea or concept, write a business plan and try to get funding to bring that idea to fruition.

Customer Development 262

Customer Development Developer Customer Silicon Valley 262

YoungUpstarts

APRIL 21, 2013

Creators of new products in environments of extreme uncertainty, startups face enormous risks. Through rapid experimentation, short product development cycles, and rigorous measurements of the right metrics, they can ascertain what customers really want. As a startup owner, what can you do to improve your chances?

Lean 193

Lean Technical Review North America Startup 193

Steve Blank

MARCH 3, 2015

The disadvantage is that its methodology was based on the old waterfall model of product development and not the agile and lean methods that startups use today. It taught lean theory ( business model design , customer development and agile engineering) and practice. The Business Plan is Dead.

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Business Plan Silicon Valley Saudi Arabia Lean 120

SVPG

MARCH 17, 2011

In my last article I discussed the role of the leader of the product organization. I want every product leader to feel considerable urgency and importance around this need. I want every product leader to feel considerable urgency and importance around this need.

Developer 67

Developer Product Technical Review SCRUM 67

Steve Blank

AUGUST 27, 2009

This series of posts is a brief explanation of how we’ve evolved from Product Development to Customer Development to the Lean Startup. The Product Development Diagram Emerging early in the twentieth century, this product-centric model described a process that evolved in manufacturing industries.

Silicon Valley 260

Silicon Valley Product Startup Product Development 260

Both Sides of the Table

NOVEMBER 1, 2009

They communicated this to product management who looked at all of the internal requirements we had generated (e.g. some came from our customer service, some were to improve performance / scalability from tech ops, some were bug fixes, etc.) and product management worked with me to decide what to build & when.

Customer 280

Customer Technical Review Software Review Mexico 280

Steve Blank

JUNE 25, 2009

Twenty eight years ago I was the bright, young, eager product marketing manager called out to the field to support sales by explaining the technical details of Convergent Technologies products to potential customers. So their management teams were insisting that they OEM (buy from someone else) these products.

Technology 138

Technology Silicon Valley Fractional VPE Part-Time VPE 138

OnlyOnce

JUNE 20, 2013

Book Short: Deep Dive on Customer Development. The whole concept of Customer Discovery and Validation, of testing hypotheses, is critical to getting product-marketing fit right in a capital-efficient manner. If I were starting Return Path today, we’d be using these methods from the get-go.

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Customer Development Developer Customer Lean 61

Startup Lessons Learned

SEPTEMBER 15, 2008

The application of agile development methodologies which dramatically reduce waste and unlock creativity in product development. See Customer Development Engineering for my first stab at articulating the theory involved) Ferocious customer-centric rapid iteration, as exemplified by the Customer Development process.

Lean 168

Lean San Francisco Startup Continuous Deployment 168

The Equity Kicker

MARCH 26, 2018

In our experience, structured customer development work is right up there amongst the most valuable things a founder can do in the early days of their startup. Once you have an idea that feels strong, it’s imperative to speak with customers about it. But good customer development is tough to do.

Customer 75

Customer Framework Differentiation Customer Development 75

Steve Blank

SEPTEMBER 24, 2009

And while technically correct, and eventually the company ought to fire unprofitable customers, the result when done by impatient founders is most often less than optimal. While it is “just business,” many customers form emotional bonds sometimes with products, other times with the company itself. And they rarely come back.

Customer 195

Customer Silicon Valley RSS California 195

YoungUpstarts

SEPTEMBER 12, 2012

by Bill Lee, author of “ The Hidden Wealth of Customers: Realizing the Untapped Value of Your Most Important Asset “ The old paradigm works like this: Your company produces goods and services that help customers get a job done. In return, the customers pay you money. Believably promote your product.

Customer 168

Customer Social Media Retention Canada 168

Feld Thoughts

NOVEMBER 18, 2013

ASC starts building product, but as they get into the thick of it, the team realizes executing on their vision is going to be extremely hard. Early customer development talks are going great which keeps the team really excited. Heads down on product, they say. Soundbites from potential customers are encouraging.

Burn Rate 152

Burn Rate Equity Software Review Early Stage 152

K9 Ventures

AUGUST 13, 2010

SneakerLabs’ first product was a Java-based chat server and client. Since I had good connections with the University, we got a lot of feedback on how the product could be improved to meet their needs. We listened to their feedback and started adding features to the product accordingly. The product worked. Not so fast.

Revenue 72

Revenue Developer Java Customer Development 72

Steve Blank

JANUARY 6, 2014

For the last 75 years products (both durable goods and software) were built via Waterfall development. This process forced companies to release and launch products by model years, and market new and “improved” versions. And these changes may have unintended consequences leading to customer dissatisfaction and confusion.

Continuous Deployment 329

Continuous Deployment Customer Agile Cloud 329

Steve Blank

FEBRUARY 23, 2009

I was between my 7th and 8th and final startup; licking my wounds from Rocket Science, the company I had cratered as my first and last attempt as a startup CEO. We’ve managed startups like this forever; there is no other way to manage them.”

Silicon Valley 125

Silicon Valley RSS Venture Capital Customer Development 125

Street Smart Product Manager

SEPTEMBER 28, 2014

Many of my product help calls are from folks frustrated with being able to pursue a new product in an existing company. As painful and frustrating as it is, many successful product people I’ve … Continue reading Using Customer Development To Create The Business Case For Your New Product.

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Customer Development Developer Product Customer 28

Startup Lessons Learned

APRIL 14, 2009

This may sound crazy, coming as it does from an advocate of c harging customers for your product from day one. Their product definition fluctuates wildly – one month, it’s a dessert topping, the next it’s a floor wax. In fact, this company hasn’t shipped any new products in months.

Customer 167

Customer San Francisco Lean Hockey Stick 167

YoungUpstarts

OCTOBER 24, 2012

Instead, buyers are checking out product and service information in their own way, often through the Internet, their social network, or just plain word-of-mouth or customer reviews. He was building a better enterprise software product, and to get the word out, he organized ‘City Tour’ events and neighborhood ‘street teams.’

Marketing 234

Marketing Software Review Technical Review Social Network 234

Steve Blank

NOVEMBER 11, 2014

. ——– In the 20 th century companies could be leaders in a market for decades by just focusing on their core product(s). Most companies incrementally improved their products with process innovation (better materials, cheaper, product line extensions) and/or through acquisitions. –disruption is continual.

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Channel Customer Development Distribution Restful 286