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How Happy Employees Lead To Happy Customers

YoungUpstarts

It’s a well-known fact of business that customers must be the focus of a successful business model; hence the now-cliched idiom “the customer is always right”. But in this customer-focused model, some businesses make the mistake of neglecting to focus on their employees. Happier employees = greater customer loyalty.

Employee 113
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Leaving Government for the Private Sector – Part 2

Steve Blank

Most of her lessons were applicable to any government employee venturing out to the private sector. The larger the company, the more they’ll separate out business development and sales, with business development focused primarily on lead generation and sales focused on sealing the actual sale of the product or service.

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How Employee Experience Shapes Brand Perception

Duct Tape Marketing

How Employee Experience Shapes Brand Perception written by John Jantsch read more at Duct Tape Marketing Marketing Podcast with Tiffani Bova In this episode of the Duct Tape Marketing Podcast , I interview Tiffani Bova. Key Takeaway: Prioritizing the employee experience alongside customer experience drives business success.

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Should The Customer Have A Say In Employee Pay?

YoungUpstarts

by Joseph Michelli, author of “ Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way “. All leaders know this in theory … but how many are willing to bet their paychecks on their ability to knock the customer’s socks off? Customer-driven compensation makes people uncomfortable.

Employee 100
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Hiring Employee #1

A Smart Bear: Startups and Marketing for Geeks

If she left because she couldn’t stand the crushing bureaucracy, the tolerance of incompetence, and the lack of any visibility into what customers actually wanted, then she sounds like a person ready for a startup. salary, benefits). You’re not just hiring any old programmer or salesman, you’re hiring employee #1.

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5 Startup Cost Realities Most Founders Underestimate

Startup Professionals Musings

Even in your early days, before you break even and have to pay taxes on profits, various governmental organizations will be after you for payroll taxes, sales taxes, unemployment, and a host of fees, licenses, and permits. Your frugal role model of bringing your own lunch won’t be convincing to most employees.

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Rolling Out The Red Carpet For Your Employees

Duct Tape Marketing

Rolling Out The Red Carpet For Your Employees written by John Jantsch read more at Duct Tape Marketing. Donna is the Founder and CEO of Red-Carpet Learning Worldwide and works with mission-driven leaders to help them create cultures of happy, engaged people who deliver exceptional customer service. Marketing Podcast with Donna Cutting.